NOEL BHATTI
Kuala Lumpur
Summary
Adept IT Technician with a proven track record at Ehub Solutions, excelling in hardware and software repair, and desktop technical support. Demonstrated ability to enhance IT support efficiency and optimize networks, significantly reducing onsite visits. Skilled in both technical troubleshooting and fostering user satisfaction, embodying a blend of analytical prowess and effective communication.
Overview
10
10
years of professional experience
Work History
IT Technician
Ehub Solutions
06.2020 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
IT Technician
Inland Harvest Trading
01.2017 - 01.2020
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Installed, configured and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
IT Technician (Hardware & Software)
Heritage Food Network
12.2014 - 11.2016
- Tested new software and hardware prior to deployment.
- Configured and tested new software and hardware.
- Improved IT support efficiency, creating detailed documentation for common issues and solutions.
Education
High School Diploma -
St Patrick's Technical Institute Karachi
Mubarak Shaheed Rd, Saddar Karachi11-2013
High School Diploma -
St Philapis High School
St. 13-D3 Gulshan E Iqbal Karachi07-2010
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Software updating
- Troubleshooting and Diagnostics
- Hardware and software repair
Languages
Urdu
Native language
English
Advanced
C1
Malay
Upper intermediate
B2
Timeline
IT Technician
Ehub Solutions
06.2020 - Current
IT Technician
Inland Harvest Trading
01.2017 - 01.2020
IT Technician (Hardware & Software)
Heritage Food Network
12.2014 - 11.2016
High School Diploma -
St Patrick's Technical Institute Karachi
High School Diploma -
St Philapis High School
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