Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative management position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals. Experience sales representative with over 3 years of experience in Lord Marshall Industries Limited Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic sales representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and training in Business . Motivated to learn, grow and excel in industries To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking sales position. Offering excellent communication and good judgment. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
ADMINISTRATIVE MANGER (ADMIN aND OPERATIONS )
LORD MARSHALL INDUSTRIAL LIMITED
ANAMBRA , ANAMBRA
11.2019 - 12.2022
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Improved operations through consistent hard work and dedication.
Collaborated with team members to achieve target results.
Delivered services to customer locations within specific timeframes.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Conducted research, gathered information from multiple sources and presented results.
Handled 30 calls per day to address customer inquiries and concerns.
Monitored company inventory to keep stock levels and databases updated.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Worked flexible hours across night, weekend and holiday shifts.
Resolved problems, improved operations and provided exceptional service.
Onboarded new temps by entering employee information into systems.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Created plans and communicated deadlines to complete projects on time.
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Demonstrated respect, friendliness and willingness to help wherever needed.
Led projects and analyzed data to identify opportunities for improvement.
Proved successful working within tight deadlines and fast-paced atmosphere.
SALES REPRESENTATIVE ASSISTANT MANAGER
IGILIAN INDUSTRIES NIGERIA LIMITED
LAGOS NIGERIA , LAGOS NIGERIA
02.2021 - Current
Developed and delivered engaging sales presentations to convey product benefits
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Exceeded goals for new accounts in single sales cycle
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
Determined problem areas and resolved issues related to profitability and business objective achievement
Revitalized product revenues to over $[Amount] in one year
Increased sales by offering consultation on products and services and applying customer service and upselling techniques
Retained excellent client satisfaction ratings through outstanding service delivery
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
Implemented brand marketing and sales campaigns
Effectively sold significant overstock of inventory, reducing overhead and improving cash flow
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
Attended advanced training sessions and conferences to increase product knowledge and productivity
Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline
Trained and mentored new sales representatives
Automated contact management system, resulting in better client organization and goal alignment
Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
Set up calendar with customer birthdays and other special events for personal touch
Evaluated inventory and delivery needs and optimized strategies to meet customer demands
Increased sales by offering advice on purchases and promoting additional products
Expanded customer base and boosted profit within product line
Achieved monthly sales goals by promoting product benefits and enrolling new clients
Organized sales paperwork, presented proposals and finalized contracts
Minimized process lags through strategic sourcing and customer expectation management
Executed direct sales from manufacturers to customers to improve profitability within retail environment
Documented customer interactions using SalesForce to capture data in processing system
Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
Surpassed sales objectives several consecutive years by cultivating productive client partnerships
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
Education
MBA - BUSINESS ADMINISTRATION
KUALA LUMPUR METROPOLITAN UNIVERSITY (KLMUC)
KUALA LUMPUR MALAYSIA
10.2011 - 07.2016
M.D. - BUSINESS ADMINISTRATION
KUALA LUMPUR METROPOLITAN UNIVERSITY (KLMUC)
KUALA LUMPUR MALAYSIA
09.2016 - 11.2019
Skills
Administrative office operations
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Timeline
SALES REPRESENTATIVE ASSISTANT MANAGER
IGILIAN INDUSTRIES NIGERIA LIMITED
02.2021 - Current
ADMINISTRATIVE MANGER (ADMIN aND OPERATIONS )
LORD MARSHALL INDUSTRIAL LIMITED
11.2019 - 12.2022
M.D. - BUSINESS ADMINISTRATION
KUALA LUMPUR METROPOLITAN UNIVERSITY (KLMUC)
09.2016 - 11.2019
MBA - BUSINESS ADMINISTRATION
KUALA LUMPUR METROPOLITAN UNIVERSITY (KLMUC)
10.2011 - 07.2016
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