Summary
Overview
Work History
Education
Skills
Software
Additional Information
References
Timeline
Generic
Nithiya Suppiah

Nithiya Suppiah

People & Culture Executive
No16, Jln Niah 2, Tmn Beringin , Kl WP

Summary

HR Executive specializing in workforce management, payroll optimization, and employee engagement within F&B and corporate environments. Proven track record in enhancing HR response times, automating payroll processes, and managing foreign worker recruitment for operational efficiency


Overview

10
10
years of professional experience
3
3
Languages

Work History

People & Culture Executive

Connexion Holding Sdn Bhd
03.2023 - Current
  • Payroll Management & Compliance: Managed end-to-end payroll for multiple outlets and sub-companies, ensuring accuracy, compliance, and timely disbursement. Implemented Infotech Payroll System, improving efficiency in salary processing.
  • HR Technology & Process Optimization: Spearheaded the adoption of the Spiceworks ticketing system, reducing HR response time to two days. Launched the "Ask HR Anything" platform via Microsoft Forms for anonymous employee queries.
  • Recruitment & Onboarding: Led end-to-end hiring, including sourcing, interviewing, and onboarding for multiple departments. Managed foreign worker recruitment from Nepal and the Philippines, ensuring smooth compliance with immigration laws.
  • Employee Engagement & Culture Building: Organized wellness programs, team-building activities, and HR engagement surveys (e.g., Joy Audit, HR User Experience). Conducted counselling sessions to resolve employee-manager conflicts.
  • Employee Relations & Compliance: Handled conduct management, domestic inquiries, and corrective actions while ensuring compliance with labor laws.
  • Work Permit & Foreign Worker Management: Managed RTK 1.0 & 2.0 work permit renewals, implemented Infotech App for permit tracking, and administered Philippine Various Skill Contracts.
  • HRDF Administration: Processed and submitted HRDF claims, liaising with training providers to facilitate compliance and grant applications.
  • Staff Cost Management & Reporting: Generated monthly staff cost reports covering FOMEMA, levy, insurance, and payroll expenses, working closely with finance teams for budgeting.
  • Crisis Management & Problem-Solving: Resolved payroll disputes, compliance issues, and emergency HR situations, ensuring operational stability.
  • HQ & Staff Hostel Management: Supervised office maintenance, supply procurement, and hostel tenancy agreements, securing cost-effective employee accommodations.


HR Executive Cum Admin

Nove Metal Recycling Sdn Bhd
01.2021 - 01.2023
  • Payroll Administration: Managed payroll processing for six intercompany entities, ensuring on-time salary disbursement and statutory compliance (EPF, SOCSO, EIS, income tax, HRDF).
  • General Administration: Handled correspondence, data entry, office maintenance, procurement, and document processing for utility payments and business travel.
  • Recruitment & Foreign Worker Management: Oversaw hiring, onboarding, work permit renewals, Check-Out Memos, and immigration documentation for foreign workers.
  • Employee Relations & Compliance: Managed misconduct procedures, issuing warning letters, termination notices, and maintaining disciplinary records.
  • Asset & Facility Management: Handled company assets, including office equipment, vehicles, insurance, and road tax renewals across multiple locations.

Chief Teller

KL Remit Exchange Sdn Bhd
06.2018 - 12.2020
  • Performed foreign currency exchange and remittance transactions, ensuring compliance with AMLATFA regulations.
  • Conducted daily stock and cash reconciliation, verifying transaction accuracy.
  • Monitored exchange rates, service charges, and market trends to provide insights for pricing decisions.
  • Trained new employees in remittance procedures, cash handling, and compliance protocols
  • Oversaw branch opening and closing procedures daily, consistently maintaining secure environments in accordance with company policies.
  • Promoted a positive work environment, fostering team collaboration and effective communication among staff members.
  • Reduced wait times for customers by effectively managing teller schedules and optimizing workflow processes.

Branch Supervisor Cum Compliance Officer

NS Cash Point Sdn Bhd
02.2016 - 05.2018
  • Supervised branch operations, ensuring adherence to regulatory policies and customer service standards.
  • Assessed suspicious transactions and reported to the compliance team for further investigation.
  • Managed daily cash flow, ensuring accurate reconciliations and maintaining security procedures.
  • Assisted in monthly financial reporting and staff performance evaluations.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.

Receptionist

Reborn Healthcare Sdn Bhd
03.2015 - 01.2016
  • Provided front-desk support, handled customer inquiries, and scheduled therapist appointments.
  • Managed daily sales transactions, membership programs, and spa promotions to maximize revenue.
  • Maintained an organized office environment, ensuring smooth day-to-day operations.

Education

SPM

SMK Taman Desa
Rawang, Selangor, Malaysia
04.2001 -

Skills

    Customer relations

    Team player

    Team leadership

    Administrative skills

    Problem resolution

    Executive support

    Workflow planning

    Team building

    Customer-oriented

    Cost reductions

Software

HR & Payroll Systems: Infotech Payroll, SQL Payroll Software

Ticketing & Process Tools: Spiceworks Ticketing System, Microsoft Forms

Remittance & Compliance: CASMEX Remittance Software

Microsoft Office Suite: Excel (advanced), Word, PowerPoint, Outlook

Communication & Collaboration: Slack, WhatsApp Business, Zoom, Google Meet

Additional Information

· Willing to travel: Yes

· Possess own transport: Yes

· Availability: 2 Month Notice

· Work Model: Prefer Office or Work From Home (WFH)



References

REFERENCES

Miss Jamunah
Head of HR Department, Nove Metal Recycling Sdn Bhd

+60 10-565 1673

Miss Malar
Assistant Manager, Rhombus Connexion Sdn Bhd
+60 14-932 2934

Timeline

People & Culture Executive

Connexion Holding Sdn Bhd
03.2023 - Current

HR Executive Cum Admin

Nove Metal Recycling Sdn Bhd
01.2021 - 01.2023

Chief Teller

KL Remit Exchange Sdn Bhd
06.2018 - 12.2020

Branch Supervisor Cum Compliance Officer

NS Cash Point Sdn Bhd
02.2016 - 05.2018

Receptionist

Reborn Healthcare Sdn Bhd
03.2015 - 01.2016

SPM

SMK Taman Desa
04.2001 -

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Nithiya SuppiahPeople & Culture Executive