Nishanthi Ganeson
Content Moderator
Kuala Lumpur,14
Summary
Driven by a proven track record of enhancing online safety and driving market expansion, my tenure at Shopee and Listen Security Sdn Bhd showcases my adeptness in content management and market trend analysis. Leveraging skills in teamwork and Microsoft Office, I've significantly improved user experience and business performance, embodying adaptability and a results-driven approach.
Overview
3
3
years of professional experience
Work History
Content Moderator
Shopee
03.2023 - Current
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Reduced response time for content review, ensuring a safer online environment for users.
- Continuously sought personal development opportunities to stay informed about industry trends and emerging challenges related to content moderation and online safety.
Amin Cum Marketing Executive
Listen Security Sdn Bhd
01.2022 - 12.2022
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Education
No Degree - Occupational Safety And Health Management
Consist College
Kuala Lumpur 04.2001 -
Skills
Social media knowledge
Content Management
Online research
Patience and Tolerance
Cultural Awareness
Ethical judgment
Assertiveness
Multitasking Abilities
Self Motivation
Customer Service
Adaptability
Time management abilities
Teamwork and Collaboration
Active Listening
Microsoft Office
Time Management
Accomplishments
- Achieved 100% performance through effectively with content task.
- Documented and resolved content issue which led to good performance.
- .Find ways to detect prohibited items keyword.
Languages
Tamil
Native language
English
Advanced
C1
Malay
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Content Moderator
Shopee
03.2023 - Current
Amin Cum Marketing Executive
Listen Security Sdn Bhd
01.2022 - 12.2022
No Degree - Occupational Safety And Health Management
Consist College
04.2001 -