Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Logistics Team Lead for LLP Baker Hughes
Allyn International
Kuala Lumpur, Malaysia
05.2023 - Current
Managed movement, sorting and loading of supplies to keep deliveries on schedule.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Maintained records of damaged goods, backorders and applicable regulatory reporting.
Directed team activities by establishing task priorities and providing guidance.
Redesigned movement of goods to minimize costs and maximize value.
Reviewed logistics performance with customers against service agreements, targets and benchmarks.
Implemented inventory control measures to safeguard sensitive items and equipment.
Supported logistics department by leveraging existing resources with cost-effective savings.
Supported development of training materials and technical manuals for new team members.
Managed subcontractor activities by reviewing proposals and developing performance specifications.
Coordinated and oversaw execution of logistics operations.
Handled and prioritized high call volumes and customer inquiries.
Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations.
Managed complex emotional customer situations promptly and professionally.
Negotiated with established and developing customers to achieve profitable rates and client satisfaction.
Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Offered training and support to keep team members motivated and working toward objectives.
Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
Managed paperwork and necessary information required for client shipments.
Created and distributed monthly, quarterly and annual reports to management regarding performance.
Fostered positive employee relationships through communication, training and development coaching.
Logistics Team Lead for LLP Baker Hughes
DHL Supply Chain (Malaysia) Sdn Bhd
03.2020 - 04.2023
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Supervised logistics functions and operations.
Tracked orders and notified customers of status or potential delays.
Produced weekly, daily and monthly activity reports and forecasts.
Prepared updated shipment reports for clients.
Worked with customers to understand needs and provide excellent service.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Built relationships with team members to encourage willingness to address concerns and issues.
Conducted regular meetings with team to discuss issues, concerns and updates.
Mentored employees to help improve skills and enable team members to become peak performers on job.
Assisted in employee appraisals, promotions and terminations based on performance reviews.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,
Worked flexible hours across night, weekend and holiday shifts
Delivered services to customer locations within specific timeframes
Onboarded new temps by entering employee information into systems
Managed team of employees, overseeing hiring, training and professional growth of employees
Learned new skills and applied to daily tasks to improve efficiency and productivity
Maintained energy and enthusiasm in fast-paced environment
Proved successful working within tight deadlines and fast-paced atmosphere
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Logistics Executive
Chuan Sin Sdn Bhd, Spritzer Bhd
02.2018 - 02.2020
Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
Achieved and exceeded revenue goals and KPIs.
Coordinated driver dispatch to accomplish daily delivery requirements.
Worked with internal and external partners to meet customers' complex needs while adhering to state, national and international constraints and guidelines.
Oversaw supply chain vendor pricing, inventory management and stock distribution.
Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
Monitored and reported on functional operating costs, notifying management of cost and labor overruns and providing recommendations for resolution.
Procurement Executive
HUME CEMENT SDN BHD
12.2015 - 01.2018
Maintained current understanding of pricing structures, market conditions and trends in industry.
Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Procured materials for squadron maintenance and repair services.
Built relationships with vendors to negotiate ideal terms for purchases.
Evaluated internal needs and developed plans for maintaining optimal supply levels.
Developed and strengthened supplier relationships.
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
Supply Chain Executive
MENTA CONSTRUCTION SDN BHD
01.2013 - 12.2015
Analyzed, optimized and oversaw inventory procedures to improve supply chain operations.
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
Planned and implemented logistical strategies to meet targets.
Tracked KPIs to generate reports for supply chain performance.
Negotiated contracts with suppliers and customers.
Monitored performance of external vendor supply chains while handling internal logistics.
Led proposal preparation, negotiation and administration of clinical contracts.
Oversaw demand planning, purchasing and logistics.
Negotiated with suppliers and vendors about contracts, policies and deadlines.
Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
Assessed vendor operations according to quality benchmarks and standards
Education
Bachelor of Business Administration (Hons) - Operations Management
University Teknologi Mara
Shah Alam
Diploma - Logistics and Supply Chain Management
Politeknik Seberang Perai
Pulau Pinang
Skills
Shipment Coordination
Import and Export Operations
Report Preparation
Subcontractor Management
Vendor Relations Skills
Cost Reduction
Transportation Planning
3PL and LTL Knowledge
Document preparation
Logistics coordination
Dependable and Responsible
Multitasking Abilities
Negotiation
Procurement expertise
Flexible and Adaptable
Import/export requirements knowledge
ERP and supply chain software
MS Office
Teamwork and Collaboration
Planning and Coordination
Strategic Planning
Languages
English
Accomplishments
Negotiate prices and terms with suppliers, vendors, or freight forwarders, monitor supplier performance to assess ability to meet quality and delivery requirements
Prepare procurement strategic (RFB/RFI/RFP/RFQ)
Supervised team of 7 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Saved company RM 500K per year by creating improved vendor sourcing and negotiations procedures.
Achieved reduce labor costs, improve inventory accuracy, improve flexibility and responsiveness, decrease errors in picking and shipping goods, and improve customer service by introducing WMS for Warehouse tasks.
Reduced excess inventory by RM 200K through improved purchasing and distribution procedures.
Timeline
Logistics Team Lead for LLP Baker Hughes
Allyn International
05.2023 - Current
Logistics Team Lead for LLP Baker Hughes
DHL Supply Chain (Malaysia) Sdn Bhd
03.2020 - 04.2023
Logistics Executive
Chuan Sin Sdn Bhd, Spritzer Bhd
02.2018 - 02.2020
Procurement Executive
HUME CEMENT SDN BHD
12.2015 - 01.2018
Supply Chain Executive
MENTA CONSTRUCTION SDN BHD
01.2013 - 12.2015
Bachelor of Business Administration (Hons) - Operations Management