NIK FAZLINA ARWANA BINTI ALI
SALES ADVISOR
SEMENYIH, SELANGOR
Summary
Achieved significant sales increases and high client satisfaction at Kabinet Tv Megatech by leveraging hand-tool proficiency and exceptional customer service skills. Expert in facilitating smooth installations and promoting products, demonstrating a detail-oriented approach and a positive attitude that consistently exceeds employer expectations.
Overview
6
6
years of professional experience
Work History
Assistant Installer
Kabinet Tv Megatech
08.2023 - Current
- Ensured timely delivery of materials and tools, facilitating smooth workflow on installation sites.
- Assisted in successful completion of various installations, ensuring client satisfaction.
- Facilitated smoother installations by efficiently coordinating with other departments when necessary.
Sales Advisor
Kabinet Tv Megatech
02.2018 - 02.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Education
DEGREE IN CIVIL ENGINEERING (INFRASTRUCTURE)
UNIVERSITI TEKNOLOGI MARA (UiTM)
Bukit Mertajam, Penang, Malaysia2015
DIPLOMA IN CIVIL ENGINEERING
Universiti Teknologi Mara (UiTM)
Arau, Perlis, Malaysia 04.2001 -
Skills
Hand-tool proficiency
Detail-oriented work
Quality Checks
Customer Service
Positive Attitude
Customer Satisfaction
Timeline
Assistant Installer
Kabinet Tv Megatech
08.2023 - Current
Sales Advisor
Kabinet Tv Megatech
02.2018 - 02.2021
DIPLOMA IN CIVIL ENGINEERING
Universiti Teknologi Mara (UiTM)
04.2001 -
DEGREE IN CIVIL ENGINEERING (INFRASTRUCTURE)
UNIVERSITI TEKNOLOGI MARA (UiTM)
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