Nik Alimin Bin Nik Faudzi
Consultant
Kuala Lumpur,KL
Summary
Detail-oriented and goal-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Retail Sales Assistant.
CG Computers Sdn Bhd
Kuala Lumpur, KL
11.2022 - Current
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Stayed abreast of current market trends to provide informed advice on suitable products catered specifically to each individual's needs.
- Assisted customers with prompt and polite support in person and via telephone.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.
- Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Demonstrated leadership skills in managing projects from concept to completion.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Architectural Consultant
Anqara Empire
Kuala Lumpur, KL
10.2021 - 01.2024
- Design logo for RUSTICO company and NIKKY's original food and beverage company
- Managed budgets, schedules, and resources effectively to ensure project success without compromising quality or client satisfaction.
- Interior design for Elixir Capital Office at Bangsar South
- Created 3D visual images of Telco Tower for Consultant Company
- Composing progress report (LCP) for infrastructure consultant company.
- Ensured timely project completion by effectively managing deadlines and coordinating with contractors.
- Created visually compelling presentations that illustrated the benefits of proposed architectural designs while addressing potential concerns of clients and stakeholders.
- Worked collaboratively with design leadership in establishing format, drawing assignments, deliverable objectives, and deadlines.
Customer Care Consultant
Maxis Broadband Sdn Bhd
10.2021 - 06.2022
- Listening to customer concerns and providing information, answers, or responses
- Taking orders and processing billings and payments
- Obtaining and correctly recording customer information
- Reviewing and making changes to customer accounts
- Handling customer complaints and processing returns effectively
- Keeping records of customer interactions
- Ensuring customer satisfaction or referring customers to supervisors
- Identifying opportunities to up-sell other products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Analyzed feedback from customers to identify trends and make necessary improvements within the department.
Project Coordinator
MNF Service Sdn Bhd
11.2014 - 07.2017
- Appointed as a consultant for an infrastructure company
- Appointed as the project manager to draft and monitor financial statements and led multidiscipline engineering, construction teams, and procurement competently.
- Drafted drawings for Tower Fleet and Maxis' sites
- Streamlined project management processes by implementing new organizational tools and software.
- Liaised directly with the local authority regarding the proposal approval
- Coordinated and executed design projects for Digi Telecommunications, OCK Group, and Melaka ICT Holdings (MITCH).
- Tracked the progress and quality of work performed by design disciplines/trades to ensure the project was delivered accordingly, including staff development, project management, and technical.
- Effectively communicate relevant project information to clients and the project teams to ensure client's needs are met quickly and cost-effectively
- Reviewed contractor quotations to ensure fair and reasonable pricing and understood management priorities and executed project management strategy to ensure that project execution was achieved safely, fulfilling design requirements and process commitments, quality goals, within budget and timeline
- Developed and implemented project plans and budgets to ensure successful execution.
- Prepared substantial completion certificates and ensure all required project closeout documents are obtained
- Communicated ideas for improving company processes with a positive and constructive attitude and developing this attitude in others
- Actively updated the relevant figures about project status and issues that may impact the client.
Education
Bachelor of Science - Psychology
UNITAR International University
Petaling Jaya, Selangor, Malaysia 09.2022 - Current
Foundation - Architectural And Building Sciences
TAYLOR'S UNIVERSITY
Petaling Jaya, Selangor, Malaysia 02.2018 - 02.2019
High School Diploma -
Smk Sultan Ismail
Kota Bharu, Kelantan, Malaysia 01.2008 - 12.2012
Skills
Issue Resolution
Multitasking
Project restructuring
Market Penetration
Project Management
Adaptability
Websites
Timeline
Retail Sales Assistant.
CG Computers Sdn Bhd
11.2022 - Current
Bachelor of Science - Psychology
UNITAR International University
09.2022 - Current
Architectural Consultant
Anqara Empire
10.2021 - 01.2024
Customer Care Consultant
Maxis Broadband Sdn Bhd
10.2021 - 06.2022
Foundation - Architectural And Building Sciences
TAYLOR'S UNIVERSITY
02.2018 - 02.2019
Project Coordinator
MNF Service Sdn Bhd
11.2014 - 07.2017
High School Diploma -
Smk Sultan Ismail
01.2008 - 12.2012