Nik Fakhrul Adly Nik Husin
Sales Manager
Petaling Jaya,Selangor
Summary
Sales Account Manager / Regional Sales offering standout experience of over 19 years (9 years with a top 500 Fortune company) in the industry. A track record in managing the key accounts, retaining sales, penetrating new markets, scaling business growth, and exemplary expertise in key account handling, dramatic revenue growth, industry reputation, and market advantage. Value-driven Professional with a career record is searching for middle age career progressive and open to new opportunity.
Overview
20
20
years of professional experience
Work History
Senior Sales Manager
Aura Outdoors
Kuala Lumpur, Malaysia
06.2023 - Current
- Increased overall billboard media sales revenue FY2023 by implementing different approach by winning the government tender contract bidding worth of MYR4.6M
- Expanded market share with the introduction of innovative product offerings such as LEDs billboard and strategic partnerships.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
Senior Account Manager, Commercial Fuels Business
Petronas Dagangan Berhad
Kuala Lumpur, Malaysia
01.2019 - 11.2022
- Recorded profitable sales from commercial fuels in recent 3 years total sales result from above 50 accounts which margin over RM80millions and equal to about 500 million liters sold.
- Provided extensive support in sales, technical and business areas to key accounts. Negotiated prices, terms of sales and service on new or renewal of commercial contract and agreement. Managed about MYR 24Mill worth of contract each year. Retained client accounts by 30-40% throughout each year through loyalty corporate program
- Met or exceeded sales goals for major accounts like GLCs & MNCs by bringing in over 10 new accounts and upselling card business deals to existing clients.
- Well versed sales & product agreement contract especially for oil & gas PSCs upstream & downstream account
- Streamlined account management processes, improving overall efficiency and productivity. Deputed to over 2000 accounts equal to 2 Million liters sold and the margin between RM0.08 - RM0.15 per liter for the pay card business
- Well-versed in engaging and coordinating in completing tasks within internal stakeholders' expertise aspects/ scopes for any proposal /project /contract /account receivables etc
- Handled customer-centric operations by guidance under CRM tool like SAP & Salesforce.com
- Led an annual Health & Safety (HSE) initiative related program / event / engagement / training and campaign (cultural belief)
- Mentored junior account managers, fostering their professional growth and skills development within the company.
Assistant Manager, Regional Sales (East)
Petronas Dagangan Berhad
04.2014 - 12.2018
- Onboarded over 10 channel partners, boosted revenue in allocated areas by 25%, sales volume by 16%, and total operating cost by (project)
- Stayed competitive by communicating with the channel partner(dealer) for daily fluctuations on commercial fuel prices
- Steered efforts in achieving the budgeted yearly sales target for profitable volume and strategic objectives in assigned territories the fuel purchase under channel partners (dealer/reseller) and direct supply
- Facilitated Petronas initiatives project at PDB level with relevant parties such as Malaysian Petroleum Management (MPM) and Petronas Shared Contractors (PSCs) for the new development of supply base terminal in Kelantan specifically for the marine fuel bunker facility consist of tank farm and fuel pipeline to the birth at jetty terminal from commercial fuel station since the project kick-off in Q1 2015 until successfully met the completion date in Q4 2017
- Another concurrent facilitated another marine fuel bunkering for crew change jetty with smaller scale under Petronas initiative, Pulau Duyong Jetty Terminal in Kuala Terengganu until completion and resume the operation in 2018
- Achieved regional sales objectives from the completion of both terminals by increment of volume from the marine bunker activities and inland facilities
- Recommended relevant comprehensive training program supported by Malaysian Petroleum Management (MPM), Petronas Vendor Licensing & Petronas Carigali, and other upstream major player such as Exxon & Hess for up skilling and recognition for the channel partners as Terminal Operators.
Sales Head, Toyota New Vehicles Outlet
Toyota Malaysia Corporation (formerly known as) UMW Toyota Motor Sdn. Bhd.
Kuala Lumpur, Malaysia
01.2009 - 03.2014
- Headed around 15-20 sales advisors at outlet operations of medium-big size volume automotive sales selling over 1000 new vehicles per year has developed multiple sales and managerial skills that proven by sales track records throughout the years
- Skilled at working independently and collaboratively in a team environment.
- Aligned product variants to meet the fluctuating market demands of new vehicle sales by creating a strategic sales plan especially fleet account deal
- Key of achieving sales target and be awarded under Toyota Sales star award in 4 consecutive years from 2010 to 2013
- Outlet achieved Sales Satisfaction Index (SSI) above average of 900 score points. Begin with 800 points in year 2018, the score has improved with upwards trend religiously to 920 points by 2013.
- Collaboratively worked with the Outlet Manager on the P&L account, outlet operations, and other administrative items with the spirit of kaizen practice. Able to reduce outlets' OPEX FY2011,FY2012 & FY2013 by 5% for each year
Retail Operations Executive
Toyota Malaysia Corporation (formerly known as) UMW Toyota Motor Sdn. Bhd.
Shah Alam, Selangor, Malaysia
02.2006 - 12.2008
- Managed a portfolio of under assigend Toyota outlets fostering long-term partnerships and driving new vehicles sales business.
- Cultivated relationships with wholesalers and distributors to increase customer sales satisfactions index level (SSI) score above 900 for all outlets under territory.
Consumer Sales Executive
RHB Bank Berhad
01.2006 - 12.2005
Marketing Assistant
Coca-Cola Far East Ltd.
06.2004 - 11.2005
Education
Bachelor of Business Administration - BBA (Hons) Finance
Universiti Teknologi Mara (UiTM)
High School Diploma - Sijil Pelajaran Malaysia (SPM) - Science
Kolej Islam Sultan Alam Shah, Klang
Skills
- Oil & Energy (Downstream & Upstream)
- Sales Key Accounts Management
- Vendor management
- Channel Partner
- Sales Strategic Management
- Market forecasting
- Sales Planning & Development
- Pricing & Methodology
- Sales Operations
- Corporate Accounts (GLCs & MNCs)
- SMEs
- Product and service
- C-Level & Management collaboration
- Order management
- Trade requirements
- CRM Tools Systems
- Communication Skills
- Leadership & Team Management
- Adaptive
- Rapport and Relationship Building
- Business Growth and Retention
- Business Development
- Sales Presentations
- Account management
- Adaptability
- Proposal Development
- Contract Negotiation Expertise
- National Account Management
- Account Development
- Coaching and Mentoring
- Key Account Management
- Account and Territory Management
- Oil & Energy (Downstream & Upstream)
- Price Segmentation
- Continuous Improvements
- Vendor Engagement
- Review Contracts
- Compelling Leadership Skills
- Prospecting and Cold Calling
- Fortune 500 Company Sales
- Exceptional Multitasking Skills
- Excellent Communication Skills
- Strategic Partnership
- Proposal Preparation
- Customer Order Management
- Sales Territory Growth
- Product Knowledge
- Sales Process
- Market and Competitive Analysis
- Verbal and Written Communication
- Market Intelligence
Languages
Malay
Native language
English
Advanced
C1
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Senior Sales Manager
Aura Outdoors
06.2023 - Current
Senior Account Manager, Commercial Fuels Business
Petronas Dagangan Berhad
01.2019 - 11.2022
Assistant Manager, Regional Sales (East)
Petronas Dagangan Berhad
04.2014 - 12.2018
Sales Head, Toyota New Vehicles Outlet
Toyota Malaysia Corporation (formerly known as) UMW Toyota Motor Sdn. Bhd.
01.2009 - 03.2014
Retail Operations Executive
Toyota Malaysia Corporation (formerly known as) UMW Toyota Motor Sdn. Bhd.
02.2006 - 12.2008
Consumer Sales Executive
RHB Bank Berhad
01.2006 - 12.2005
Marketing Assistant
Coca-Cola Far East Ltd.
06.2004 - 11.2005
Bachelor of Business Administration - BBA (Hons) Finance
Universiti Teknologi Mara (UiTM)
High School Diploma - Sijil Pelajaran Malaysia (SPM) - Science
Kolej Islam Sultan Alam Shah, Klang