Nicholas Gerard Henry
WAREHOUSE ASSISTANT
Johor Bahru
Summary
Dynamic warehouse professional with a proven track record at Micheal Memphis Transport and Services, excelling in forklift operation and attention to detail. Enhanced order accuracy by 20% through meticulous verification and proactive problem-solving. Adept at fostering workplace safety and efficiency, demonstrating adaptability and strong customer service skills in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Warehouse Assistant
Micheal Memphis Transport and Services
09.2016 - Current
- Project Based at URC Snacks Food ( M ) Sdn Bhd ( Order Picking Management )
- Project Based at Lyreco Office Supplies ( M ) Sdn Bhd ( Order Picking Management )
- Project Based at Intervess ( M ) Sdn Bhd ( HEAT Shrink Wrapping for Oil & Gas Skids Shipment Worldwide )
- Project Based at Bericap ( M ) Sdn Bhd ( Loading & Un-Loading Raw Material and Finished Goods for Import & Export )
- Project Based at Jinmei Industrial ( M ) Sdn Bhd ( Loading Trucks for Exports to Singapore Based Outlets and Warehouse )
- Project Based at Zhongda Shelf & Rack Technology Sdn Bhd ( Unloading Cargo Transfer Trucks from Production Plant to Warehouse & loading export container with finished goods for Worldwide Destinations USA and Western Countries. )
- Project Based for Greif Malaysia Sdn Bhd ( Unloading Steel Drums at client locations in southern johor )
- Project Based for QPack Industries Sdn bhd ( Unloading Plastic Drums at client locations in southern johor )
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Played pivotal role in meeting seasonal demand spikes, coordinating extra shifts and temporary staff hiring.
- Optimized storage layout for easy access and retrieval of goods, significantly reducing time required to locate items.
- Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
- Ensured warehouse inventory accuracy by conducting regular stock takes and updating database accordingly.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Warehouse Forklift Operator
YSO RESOURCES SDN BHD
11.2010 - 11.2015
- Loaded and unloaded trucks in a timely manner, meeting or exceeding customer delivery expectations.
- Minimized product damages through careful handling of merchandise during the loading process.
- Reduced cargo loading times with proper palletization and material handling techniques.
- Operated various types of warehouse equipment, such as forklifts and pallet jacks, resulting in timely completion of tasks.
- Maintained clean and organized work areas, contributing to a safer working environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured cargo using chains, load bars, wood blocks, and straps.
Site Assistant
INCOME Engineering ( M ) Sdn Bhd
08.2005 - 10.2010
- Assisted in project electrical and hydraulic part completion by providing administrative support to the site manager and team members.
- Enhanced communication between team members by maintaining organized records of project documents and updates.
- MMHE ( Operations Base )
- PROJECT FPSO KIKEH ( OFFSHORE COAST SABAH,MALAYSIA )
Restaurant Waiter
San Francisco Steak House ( Summit USJ KL )
01.2003 - 07.2005
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Science Education
Sekolah Menengah Pasir Gudang 1
Pasir Gudang, Malaysia 04.2001 -
Skills
Attention to detail
Time management
Normal Wrapping, Heat Shrink Wrapping, Strapping, Packaging and Labeling
Loose cargo handling and palletized cargo handling ( Carton Box Items, Steel Drum & Plastic Drum and Gunny Sacks 25kg )
Order picking and processing
Workplace Cleanliness
Pallet Jack Handling
Forklift Operation
- Normal Forklift
- Drum Handling
- Paper Roll Handling
- Slip Sheet Handling
Microsoft Office
Timeline
Warehouse Assistant
Micheal Memphis Transport and Services
09.2016 - Current
Warehouse Forklift Operator
YSO RESOURCES SDN BHD
11.2010 - 11.2015
Site Assistant
INCOME Engineering ( M ) Sdn Bhd
08.2005 - 10.2010
Restaurant Waiter
San Francisco Steak House ( Summit USJ KL )
01.2003 - 07.2005
Science Education
Sekolah Menengah Pasir Gudang 1
04.2001 -