Nicholas Liew
Key Account Manager
Puchong
Summary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Diamond Sales Specialist
Hilti (Malaysia) Sdn Bhd
01.2020 - Current
- Developing and driving the Heavy Diamond business across Malaysia Market
- Exploring and streamlining processes for growth in Energy and Industry for decommissioning
- Professional field sales and high level customer consultation within the construction industry
- Provided efficient on-site solutions and technical support
- Increased sales revenue by developing and implementing strategic sales plans.
Account Manager
Hilti (Malaysia) Sdn Bhd
12.2015 - 12.2019
- Managed a territory of customers and project sites in the Building Construction trade
- Developed strong customer engagement with a direct business model approach
- Executed daily sales activities aligned with customer profiles and needs
- Conducted tool demonstrations to deliver values and close sales
Sales & Marketing Executive
Theen Seng Paper Trading Sdn Bhd
12.2014 - 12.2015
- Sustained and maximized business opportunities with established accounts
- Increased revenue through the opening of new accounts
- Managed and coordinated shipment arrangements
- Developed impactful marketing campaigns
Sales & Marketing Executive
Galeri Tropika Sdn Bhd
10.2012 - 11.2014
- Increased sales performance for property projects
- Developed and presented strategic real estate investment plans
- Developed comprehensive plans for property pre-launch activities
- Worked closely with agent to drive sales performance
Trade Marketing & Executive
British American Tobacco
07.2010 - 08.2012
- Negotiated contracts with vendors for goods and services required for trade marketing campaigns
- Monitored performance metrics related to trade marketing initiatives
- Organized trade shows and other events to promote products or services
- Analysed market trends, competitor activities, and customer feedback to identify opportunities for growth
Global Operation Office
Scope International (M) Sdn Bhd
04.2008 - 06.2010
- Executed payment settlements for Hong Kong imports based on specific client instructions received from the Client Service Manager
Education
Diploma - Business Studies/Administration/Management
KDU College
Damansara, Selangor, Malaysia03-2008
Skills
Key account management
Territory sales expertise
Strategic business development
Negotiation expertise
Strategic account management
Account strategy development
Cross-functional teamwork
Client relationship building
Accomplishments
- 2020 2nd Quarter Top Specialist
- 2021 October TPM Leaderboard
- 2022 February TPM Leaderboard
- 2024 4th Quarter 1st runner up Account Manager
- 2024 Annual 1st runner up Account Manager
Timeline
Diamond Sales Specialist
Hilti (Malaysia) Sdn Bhd
01.2020 - Current
Account Manager
Hilti (Malaysia) Sdn Bhd
12.2015 - 12.2019
Sales & Marketing Executive
Theen Seng Paper Trading Sdn Bhd
12.2014 - 12.2015
Sales & Marketing Executive
Galeri Tropika Sdn Bhd
10.2012 - 11.2014
Trade Marketing & Executive
British American Tobacco
07.2010 - 08.2012
Global Operation Office
Scope International (M) Sdn Bhd
04.2008 - 06.2010
Diploma - Business Studies/Administration/Management
KDU College
Expected Salary
RM10000
Current Compensation Package
96000, 30000, 1800, 20000, MYR, Company laptop, mobile phone, vehicle+petrol card