NI-ZHE TAI
Ayer Itam, Penang
Summary
Recent graduate with foundational knowledge in International and English Studies: English Communication Course, International Cooperation Course, Business Course and hands-on experience gained through academic projects and working field. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
HR Associate
Celestica
06.2020 - Current
- Developed comprehensive HR policies to ensure compliance with legal regulations and industry best practices.
- Contributed towards shaping company culture by actively participating in staff appreciation events, recognition programs, and team-building activities.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained up-to-date knowledge of industry trends and best practices, continuously seeking opportunities to enhance HR processes for greater organizational effectiveness.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Implemented efficient record-keeping systems, ensuring easy access to critical documents while adhering to data privacy requirements.
- Increased efficiency in project management through timely interpretation of project updates and progress reports between English and Japanese-speaking teams.
- Enhanced customer service experience for Japanese clients by providing prompt and accurate interpretation during calls, emails, and live chat interactions.
- Interpreted spoken and written languages other than English and vice versa.
Part-Time Waitress
FUJIO FOOD GROUP
09.2017 - 03.2020
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Enabled timely delivery of services to non-Japanese speaking customers by translating written documents accurately and efficiently.
Part-Time Retail Associate
UNIQLO OSAKA
06.2016 - 06.2017
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Enhanced communication between clients and non-Japanese speakers by providing accurate translations in real-time conversations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communicated with clients to understand interpreting needs and provide best service possible.
Part-Time Convenience Store Clerk
Lawson, Inc.
03.2015 - 03.2016
- Reduced inventory shrinkage by conducting regular stock checks and reporting discrepancies promptly.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
- Maintained open lines of communication with management and coworkers for effective problem-solving and continuous improvement opportunities within the store.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and products.
Education
Bachelor of Arts - International & English Interdisciplinary Studies
Osaka Jogakuin University
Osaka, Japan 03.2016 - 03.2020
Associate of Arts - Hospitality Administration And Management
DISTED College
George Town, Penang, Malaysia 03.2011 - 12.2013
Skills
N2 Japanese Level
Microsoft Office
Human Resources Support
Employment Recordkeeping
Report Preparation
Advanced English Proficiency
Advanced Japanese Proficiency
Client Service
Information Interpretation
Languages
English, Chinese (Mandarin), Chinese (Cantonese)
Native language
Japanese
Proficient
C2
Malay
Upper intermediate
B2
Spanish
Beginner
A1
Certification
TOEIC
Interests
Swimming
Watch and listen to News
Learning Sociology
Interested sociology
My degree program was completed at Japan's Osaka Prefecture. Over the course of my university years, I've grown increasingly fascinated by group behavior. I think this is partly due to maturing but also because I moved from one country to another country. Cross-Cultural Communication, Introduction to Interpretation, Tourism English Practicum, Contemporary Multicultural Societies, Intercultural Education, and Global Media and Culture made up the majority of the courses I took for my degree. However, a lecturer who frequently used Douglas Murray's works as teaching resources ignited my interest in sociology. Passionate discussions on subjects like sexism, religion, and politic have been a part of my classes. These discussions have provoked deep thinking and forced me to reevaluate the decisions I've made and the things I do on a daily basis. As the world still in globalization stage, I am still very curious about how the society nowadays and the past that had been affected in many different subtle ways and my increased ability to examine this, has motivated me to want to know more about sociology.
Timeline
HR Associate
Celestica
06.2020 - Current
TOEIC
02-2020
Part-Time Waitress
FUJIO FOOD GROUP
09.2017 - 03.2020
Part-Time Retail Associate
UNIQLO OSAKA
06.2016 - 06.2017
Bachelor of Arts - International & English Interdisciplinary Studies
Osaka Jogakuin University
03.2016 - 03.2020
Part-Time Convenience Store Clerk
Lawson, Inc.
03.2015 - 03.2016
Japanese Language Proficiency N2
01-2015
Associate of Arts - Hospitality Administration And Management
DISTED College
03.2011 - 12.2013
Similar Profiles
Virginia Ivette Becerra VadilloVirginia Ivette Becerra Vadillo
SCM Director at CelesticaSCM Director at Celestica
Ephrem AsfawEphrem Asfaw
Mechanical Assembler at CelesticaMechanical Assembler at Celestica
ANIKA MUSTAFIZANIKA MUSTAFIZ
Executive Assistant (Contract) at CelesticaExecutive Assistant (Contract) at Celestica