NGUYEN THI HIEN
ADMINISTRATIVE OFFICER
Ayer Itam,07
Summary
My proactive approach in administrative support and Microsoft Excel proficiency ensured streamlined processes, achieving key company objective. Excellent verbal communication skills, extremely organized can work independently, able to effectively multi-task to ensure that all assignments provided are completed in a timely manner. Always willing to offer assistance and had an excellent rapport with the various stakeholders encountered as part of my role (colleagues, clients, vendor and suppliers)
Overview
11
11
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Administrative Officer
MAY GARMENT ENTERPRISE
JELUTONG, Penang
07.2024 - 01.2025
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
Office Assistant
AGENSI PEKERJAAN LSR
01.2022 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
QA Inspector
DAPPER CORPORATION SDN BHD
08.2020 - 12.2021
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Contributed to the development of training materials for new QA inspectors, ensuring a standardized approach to inspections across the team.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
- Monitored product quality at all stages of production process.
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Reduced defect rates by closely monitoring production processes and promptly addressing any deviations.
GARMENT QA INSPECTOR
PEN APPAREL SDN BHD
01.2014 - 07.2020
- Evaluated effectiveness of corrective actions taken in response to identified quality issues, ensuring long-lasting improvements were achieved.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Reduced defect rates by closely monitoring production processes and promptly addressing any deviations.
- Contributed to the development of training materials for new QA inspectors, ensuring a standardized approach to inspections across the team.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Recorded inspection and test results on data sheets.
- Provided feedback to production team regarding product quality.
Education
No Degree -
Trung Hoc Pho Thong Que Vo 1
BACH NINH VIETNAM 09.2003 - 05.2006
Skills
Documentation and control
Office management
Event coordination
Scheduling appointments
Renew Expatriates Contract
Computer skills
Microsoft Word
Administrative support
Microsoft Excel
Timeline
Administrative Officer
MAY GARMENT ENTERPRISE
07.2024 - 01.2025
Office Assistant
AGENSI PEKERJAAN LSR
01.2022 - 07.2024
QA Inspector
DAPPER CORPORATION SDN BHD
08.2020 - 12.2021
GARMENT QA INSPECTOR
PEN APPAREL SDN BHD
01.2014 - 07.2020
No Degree -
Trung Hoc Pho Thong Que Vo 1
09.2003 - 05.2006
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