Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ngu Heu Chew

Kuala Lumpur

Overview

3
3
Languages
13
13
years of professional experience

Work History

Principal Product Sales Specialist

IDSMED (M) Sdn Bhd
11.2023 - Current
  • Built exceptional customer satisfaction by delivering friendly service.
  • Achieved company targets by implementing successful sales strategies.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Consistently achieved or surpassed sales targets.

Assistant Manager

Infinity Medical Sdn Bhd
01.2017 - 08.2023
  • Coordinated with senior management to implement strategic plans for revenue growth.
  • Trained new employees on company policies, customer service excellence, and sales techniques.
  • Led weekly staff meetings to discuss targets, performance improvements, and customer feedback.

Sales Specialist

Toshiba Medical System
06.2015 - 12.2016
  • Reviewed sales performance daily, aiming to meet or exceed daily targets.
  • Utilised active listening to meet demands and needs of customers in new and innovative ways.

Application Specialist

Medione (M) Sdn Bhd
08.2013 - 05.2015
  • Engaged in pre-sales demonstrations, showcasing application capabilities to prospective clients.

Education

Ultrasound

Vision College
Kuala Lumpur
01-2013

Skills

  • Customer relationship management
  • Sales strategy implementation
  • Revenue growth coordination
  • Staff training

Languages

English
Upper Intermediate
B2
Chinese (Mandarin)
Proficient
C2
Malay
Advanced
C1

Timeline

Principal Product Sales Specialist

IDSMED (M) Sdn Bhd
11.2023 - Current

Assistant Manager

Infinity Medical Sdn Bhd
01.2017 - 08.2023

Sales Specialist

Toshiba Medical System
06.2015 - 12.2016

Application Specialist

Medione (M) Sdn Bhd
08.2013 - 05.2015

Ultrasound

Vision College
Ngu Heu Chew