An excellence driven individual who values responsibility and the effective execution of commitments in assigned role with enthusiasm. Hospitable professional offering personality, professionalism and communication skills to successfully engage customer and company relationships.
Hi, I’m
Ngang Eraou
Kuching, Sarawak
Summary
Overview
11
years of professional experience
Work History
Ngang Eraou EnterpriseKuching, Sarawak, Malaysia
Poultry Farm Manager
07.2023 - Current
Job overview
- Managed small operation of three hundred ducks for salted egg production.
- Conducted regular inspections of poultry farm to assess performance, identify issues and recommend solutions.
- Responded promptly to customer inquiries related to product quality or availability.
- Analyzed operational costs associated with breeding programs, feed purchases and other expenses related to running a poultry farm.
Pioneer BankMankato, Minnesota, United States
Personal Banker
05.2022 - 06.2023
Job overview
- Managed 70+ new and existing customers by helping them open and customize new personal and business checking accounts, savings as well as certificate of deposit accounts.
- Worked on cross-sales of diverse product offerings such as credit cards to help customers build credit score through Elan Financial Services, identity theft protection programs such as Kasasa Protect and IRA Retirement plans through third-party vendor, Ascensus.
- Specially invited by the CEO to join the Pioneer Bank's Star Squad which
hosts quarterly bank-wide meetings that celebrate achievements. - Reviewed power of attorney documents, trust accounts, estate documents to ensure proper administration of beneficiaries on accounts.
- Mentioned in multiple Pioneer Bank TV episodes as an example for preventing fraud through strict check cashing procedures.
- Mentored a personal banker and two tellers ensuring they received comprehensive education on good banking policies.
- Facilitated weekly meetings for the branch on bank-wide agenda's, reiteration of positive cultural standards and planning of schedule.
- Provided notarization services to the public in the Blue Earth County region based on state guidelines.
Eraou EstatesKuching, Sarawak, Malaysia
Farm Manager
01.2013 - 12.2019
Job overview
- Managed and directed farming activities overseeing 90 acres of palm oil crops.
- Coordinated worker activities, such as planting, irrigation, chemical application, harvesting, grading, payroll, and record keeping.
- Analyzed overall stock market and commodity prices to determine financing and effective acreage allocations for nursery, fertilizing activities and harvesting
- Made sure the farm complies with the Malaysian Sustainable Palm Oil (MSPO) Certification standards through quarterly audits.
- Researched soil composition and adjusted soil pH through the application of different nature friendly powders and chemicals
Education
Minnesota State UniversityUnited States
Bachelor of Science from Finance
05.2022
University Overview
- Wells Fargo Diversity Scholarship Recipient
- Cultural Contribution Scholarship Recipient
- Yayasan Sarawak Scholarship Recipient
Skills
- Customer Service Management
- Operational Planning
- Financial Administration
- Troubleshooting
Affiliations
Affiliations
- Proficiency with the Arduino programming language used in IOT based farming.
- Received 'Rookie of the Year Award' at Pioneer Bank.
- Missions trip to a Native American Indian Reserve to help build schools in Montana, USA.
- Missions trip to help feed Mexican border refugees in Texas, USA.
Timeline
Poultry Farm Manager
Ngang Eraou Enterprise
07.2023 - Current
Personal Banker
Pioneer Bank
05.2022 - 06.2023
Farm Manager
Eraou Estates
01.2013 - 12.2019
Minnesota State University
Bachelor of Science from Finance
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