IT Support
Nga Ke Jie
Sitiawan,Perak
Summary
Dedicated IT Technical Support Intern with hands-on experience in providing technical support. Demonstrated ability to diagnose and resolve software and hardware issues promptly. Skilled in installing and configuring hardware components, operating systems, software applications and performing system updates. Collaborative team player with good communication skills and a passion for learning in a professional environment.
Overview
3
3
Languages
Work History
IT Technical Support Intern
Pusat Komputer Ming
03.2021 - 06.2021
- Built desktop computers from scratch.
- Performed hardware diagnostics, repairs and replacements.
- Assisted in the setup and maintenance of computer workstations
- Assisted customers with technical support inquiries.
- Installed and configured software applications while performing regular system updates, including drivers and BIOS, to ensure optimal performance and security of company devices.
- Installed and updated antivirus software on company devices, safeguarding against potential security threats.
- Configured printer settings for optimized output quality, reducing paper waste and improving document presentation standards.
Education
Bachelor of Science - Computer Science
Universiti Tunkul Abdul Rahman
Kampar, Perak 04.2001 -
Diploma in - Information Technology
Multimedia University
Bukit Beruang, Melaka 04.2001 -
Skills
IT Troubleshooting & Problem Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
System Administration
Cybersecurity
Project Management
Work Preference
Work Type
InternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsTeam Building / Company RetreatsWork-life balanceTimeline
IT Technical Support Intern
Pusat Komputer Ming
03.2021 - 06.2021
Bachelor of Science - Computer Science
Universiti Tunkul Abdul Rahman
04.2001 -
Diploma in - Information Technology
Multimedia University
04.2001 -
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