NG SHIN CHENG
Quality Assurance | Software Tester
DENGKIL
Summary
I am a passionate and detail-oriented Quality Assurance (QA) professional with over a year of hands-on experience in software testing. My expertise lies in identifying bugs, improving functionality, and ensuring seamless user experiences through rigorous testing processes. I have worked with a variety of testing methodologies, including manual and automated testing, to deliver high-quality software products. I thrive in collaborative environments, continuously enhancing my skills to stay current with industry best practices. Committed to delivering reliable and efficient software, I am always focused on improving overall product quality and user satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Software Tester
Fermion Merimen
06.2023 - Current
- Manual Testing: Test case creation, test execution, defect tracking.
- API Testing: Experience with Postman for functional, security, and performance testing.
- Automation Testing: Automation frameworks using Robot Framework and Selenium (Python).
- Test Case Management: Writing and organizing detailed test cases.
- Bug Tracking & Reporting: Using tools like Jira, Redmine, and others for defect management.
- Version Control: Git and GitHub for code and script versioning.
- Testing Types: Functional, Non-Functional, Regression, Smoke, Sanity, and User Acceptance Testing (UAT).
- Scripting Languages: Python (with Selenium and Robot Framework), basic JavaScript knowledge.
- Communication & Coordination: Worked with BAs to understand and analyze ticket requirements, ensuring clear testing objectives and smooth stakeholder communication.
IT Graduate Trainee
Deriv Services Sdn. Bhd.
06.2022 - 12.2022
- Rotated through nine tech departments, including Front-end/Back-end Development, Mobile Development, Cybersecurity, Quality Assurance, and Business Intelligence.
- Gained hands-on experience in software development, security measures, data analysis, and product design.
- Contributed to ongoing product development initiatives, including quality assurance testing, software development life cycle management, and operations support.
- Engaged with business intelligence teams to analyze and interpret data for strategic decision-making.
- Completed all technical assessments and projects with strong performance.
Operation Engineer Intern
Atos Services Sdn.Bhd
08.2021 - 12.2021
- System Monitoring & Infrastructure: Experience in monitoring server health, configuring monitoring agents, and resolving performance issues.
- Troubleshooting & Incident Management: Emergency troubleshooting, root cause analysis, and postmortem analysis.
- Server & System Maintenance: Management, deployment, and upgrade of systems to ensure high availability and performance.
- Capacity & Performance Tuning: Ongoing tuning and capacity management to optimize system resources and maintain performance.
- Collaboration & Coordination: Cross-functional team collaboration for smooth deployment and maintenance of systems.
Education
Bachelor's Degree - Computer Science, Major in Business Analytics
INTI International University | Conventry University
Nilai, Negeri Sembilan 08.2019 - 11.2021
Diploma - Diploma in Information Technology
INTI International University
Nilai, Negeri Sembilan 04.2017 - 08.2019
Skills
Python
PostgreSQL
Data Analytics
Data Mining
Database Management
Automation Testing
Robot Framework
Functional Testing
undefinedTimeline
Software Tester
Fermion Merimen
06.2023 - Current
IT Graduate Trainee
Deriv Services Sdn. Bhd.
06.2022 - 12.2022
Operation Engineer Intern
Atos Services Sdn.Bhd
08.2021 - 12.2021
Bachelor's Degree - Computer Science, Major in Business Analytics
INTI International University | Conventry University
08.2019 - 11.2021
Diploma - Diploma in Information Technology
INTI International University
04.2017 - 08.2019
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