Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Study Period
Extracurricular Activities
Travelling, Playing Badminton
Timeline
Generic
Ng Kok Seng

Ng Kok Seng

Teluk Intan, Perak

Summary

Application for job as an administrator, operations assistant, and human resources officer in a well-established company in order to gain extensive experience and able to apply knowledge in the working environment. Organized and efficient business administrator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

3
3
years of professional experience
5
5
Languages

Work History

Consignment Clerk

Nyok Lan Garments Sdn Bhd
10.2021 - 01.2022
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Enhanced customer experience with personalized service and attention to detail in product selection assistance.
  • Completed stock inventories to identify and address issues negatively impacting controls.

Casino Croupier

Genting Casino
12.2018 - 07.2019
  • Supported fellow croupiers in handling large groups or complex situations, resulting in seamless gameplay transitions.
  • Controlled equipment such as roulette wheels to run games.
  • Contributed to the overall success of the casino by consistently delivering high-quality gaming experiences for guests.
  • Worked with dealer team to run larger games such as craps and baccarat.

Education

MBA - Education

Universiti Tunku Abdul Rahman (UTAR)
Kampar, Perak, Malaysia
04.2001 -

Bachelor of Arts - Business Administration

Universiti Tunku Abdul Rahman (UTAR)
Kampar, Perak, Malaysia
04.2001 -

STPM - Accounting

Sekolah Jenis Kebangsaan Sultan Abdul Aziz
Teluk Intan, Perak, Malaysia
04.2001 -

SPM -

Sekolah Jenis Kebangsaan Sultan Abdul Aziz
Teluk Intan, Perak, Malaysia
04.2001 -

Skills

  • Product Runs

  • Interpersonal Skills

  • Digital and Physical Counts

  • Proper Storage Protocols

  • Team Collaboration

  • Stock replenishment

  • Project Management

  • Logical reasoning

  • Organizational Skills

  • Guest service

  • Table game rules

  • Integrity and Honesty

Personal Information

  • IC Number: 990218-08-7117
  • Ethnicity: Chinese
  • Date of Birth: 02/18/99
  • Gender: Male
  • Nationality: Malaysian
  • Marital Status: Single
  • Religion: Taoism

References

  • Dr. Ramesh Kumar a/l Moona Haji Mohamed, Assistant Professor, Department of Business, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 4599, rameshk@utar.edu.my
  • Dr. Khor Saw Chin, Assistant Professor, Department of Marketing, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 4748, sckhor@utar.edu.my
  • Ms. Seow Ai Na, Senior Lecturer, Department of Business and Public Administration, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 4627, seowan@utar.edu.my
  • Dr. Peter Tan Sin Howe, Deputy Dean, Assistant Professor, Department of Business and Public Administration, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 1033, shtan@utar.edu.my
  • Mr. Kuek Thiam Yong, Lecturer, Department of Business and Public Administration, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 4381, kuekty@utar.edu.my
  • Ms. Lim Yong Hooi, Lecturer, Department of Business and Public Administration, Faculty of Business and Finance, Universiti Tunku Abdul Rahman, 31900 Kampar, Perak, 05-4688888, 4301, limyh@utar.edu.my

Study Period

01/2023, 01/2025, 2 years

Extracurricular Activities

Ice Breaking & Telematch (2022/2023): Active as Hod Treasurer of the club 

  • Managed to record all the incomes and expenditures of the event
  • Managed to keep the receipt well for claiming purpose
  • Managed to prepare the income statement

Career Development Club (2021/2022): Active as vice chairman of the club 

  • Managed to build teamwork skills between members
  • Managed to learn different types of careers
  • Managed to handle the club well and complete the work on time
  • Managed to gain confidence in performing in front of many people
  • Gained experience for becoming an emcee during the events
  • Managed to give commitment as a committee member (Vice Chairman)

R. C. M. (2023): Active as helper of the club 

  • Managed to build teamwork skills between members
  • Improved socializing skills among the members
  • Managed to lend a helping hand to freshmen
  • Improved communication skills

Board Game Club (2020): Active as member of the club

  • Managed to build teamwork skills between members
  • Improved socializing skills among the members
  • Managed to lend a helping hand to those who are in need
  • Improved communication skills

MathsFun Society (2019-2020): Active as member of the club 

  • Improved socializing skills among the members of the club
  • Managed to gain confidence in performing in front of many people

Travelling, Playing Badminton

Travelling: Love to travel around the world in order to know the culture, foods, and occasions of the place.

Playing Badminton: Having fun in order to release stress and maintain healthiness of body.

Timeline

Consignment Clerk

Nyok Lan Garments Sdn Bhd
10.2021 - 01.2022

Casino Croupier

Genting Casino
12.2018 - 07.2019

MBA - Education

Universiti Tunku Abdul Rahman (UTAR)
04.2001 -

Bachelor of Arts - Business Administration

Universiti Tunku Abdul Rahman (UTAR)
04.2001 -

STPM - Accounting

Sekolah Jenis Kebangsaan Sultan Abdul Aziz
04.2001 -

SPM -

Sekolah Jenis Kebangsaan Sultan Abdul Aziz
04.2001 -
Ng Kok Seng