Encouraging person and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact the team success. Dedicated to applying training, monitoring and morale-building abilities to enhance players / staffs engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
MVP Basketball Store Shd Bhd (One Utama)
05.2021 - Current
Developing and sustaining long-lasting relationships with customers
Preparing, reviewing, and finalising sales proposals
Utilising social media platforms to garner customer interest and create brand awareness
Preparing sales forecast / post sales reports and submitting them to management
Developing effective sales strategies to increase company sales
Collaborating with the marketing design and content marketing teams to produce quality advertising material for company products and services
Maintaining an accurate record of past campaign results to determine the most effective marketing approaches
Analysing market trends, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts
Ensure store safety and standard procedure by practicing sanitizing as well as providing gloves to customers
Perfected in balancing cash drawers daily
Contributed to the efficiency and cleanliness of the store by performing daily tasks
Shared product knowledge with customers while making personal recommendations
Demonstrated that customers come first by serving them with a sense of urgency
Worked as a team member with diverse coworkers to provide the highest level of service to customers
Verified all merchandising standards were maintained daily to promote customer satisfaction
Acquired experience in problem-solving while working in high-stress situations
Ensure stock counting through verification of products code or bar code of every product
Establish store room tidiness and arrangement of stocks for different products or brands.
Assistant Basketball Coach
MBC Basketball Club
06.2021 - 07.2024
Created a culture of accountability and discipline among athletes, leading to fewer disciplinary issues and greater focus on team success.
Provided one-on-one coaching sessions with individual players, refining skills and improving overall performance levels.
Worked closely with athletic trainers to develop tailored strength and conditioning programs for each player.
Developed in-depth and functional knowledge of basketball and rules and regulations associated.
Supported fundraising efforts by engaging with local businesses and community members to secure sponsorships and donations.
Scheduled and attended meetings with school board and divisions accompanied by head coach.
Scoped out opposing teams'' tactics, allowing our team to prepare better defensive strategies.
Maintained accurate records of player statistics, aiding in strategic decision-making during game planning sessions.
Improved offensive strategies by analyzing game film of both our own team''s performances as well as those of future opponents.
Represented school and athletic program in positive light locally and in media.
Assisted head coach with recruiting of new players by attending scouting events and games.
Head Basketball Coach
Oh My Training Academy
02.2020 - 02.2022
Organizing basketball programs
Demonstrating individual and team development techniques
Communicating team regulations and rules
Conducting basketball tryouts.
Honorary Advisory Committee
Monash University Student Association
01.2021 - 01.2022
To advise the Monash University Student Association (MUSA) on various matters should there be a need to
Assist in Monash University Student Association candidate training / committee training
Can act as a probation officer, mediator, or to advise and verify the interpretation of the Constitution, if requested by the Monash Student Council (MSC).
School of Business Male Representative
Monash University Student Association
08.2020 - 12.2020
Represent the views and opinions of students
Partnership with the University to meaningfully shape the educational culture / educational experience
Work along with Course Representatives, Faculty Representatives and University Staff to identify and discuss important issues
Liaise with Students' Union and sit on the Students' Union Council
Chair and participate in all SSLC (Staff-Student Liaison Committee).
Assistant Basketball Coach
Nobel International School Sdn Bhd
03.2020 - 08.2020
Working with fundamental skills of basketball with the young ones
Coordinate with Head Coach in any related basketball operations.
School of Business Strategic Marketing Major Student Representatives
Monash University Student Association
03.2019 - 12.2019
Promote School of Business services and activities (School events)
Coordinate with the lecturers on feedback and suggestions
Acting Bridge to link Marketing Major Students and the staffs/lecturers in the School of Business
Changed a unit from the first year to the second year
Developed marketing contents, running promotional activities and marketing research to achieve awareness among 3k+ students regarding student bodies and clubs such as Monash University Student Association, Monash Business Club, Monash Entrepreneur Club, etc
Increased student feedback by 10%
Improved School recognition among the students
Achieve balance in students' life style and better education environment.
Education
Bachelor of Commerce - BCom, Strategic Marketing ; International Business Management -
Monash University Malaysia
01.2017 - 1 2020
Monash University Foundation Year, Business/Commerce, General - undefined
Certificate of Vaccination - Ministry Of Health, Malaysia (KKM)
Awards
School of Business Representative, Monash University Student Association, 01/2021, Certificate of Appreciation for outstanding leadership and invaluable contribution as School of Business Representative.
Certificate of Completion, National Cancer Society Malaysia, 06/2021, Virtual Charity Walk
Timeline
Assistant Basketball Coach
MBC Basketball Club
06.2021 - 07.2024
Retail Sales Assistant
MVP Basketball Store Shd Bhd (One Utama)
05.2021 - Current
Honorary Advisory Committee
Monash University Student Association
01.2021 - 01.2022
School of Business Male Representative
Monash University Student Association
08.2020 - 12.2020
Assistant Basketball Coach
Nobel International School Sdn Bhd
03.2020 - 08.2020
Head Basketball Coach
Oh My Training Academy
02.2020 - 02.2022
School of Business Strategic Marketing Major Student Representatives
Monash University Student Association
03.2019 - 12.2019
Bachelor of Commerce - BCom, Strategic Marketing ; International Business Management -
Monash University Malaysia
01.2017 - 1 2020
Monash University Foundation Year, Business/Commerce, General - undefined
Sunway University
01.2016 - 1 2017
O's Level - undefined
Self-educated
01.2014 - 1 2015
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