Excel, Powerpoint, Words,
Nel Gilbert Unting
Coordinator And Wireman
Kuching, Sarawak
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
3
3
Languages
Work History
Coordinator
Taiyo Yuden Sdn Bhd
04.2021 - Current
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Oversaw day-to-day operations of large teams across several sites.
- Worked with vendors to make purchases and reconcile invoices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Provided direction and guidance to internal teams in order to achieve targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Scheduled meetings for senior management team and booked conference rooms.
- Reviewed operations reports to understand numbers and trends.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Compiled training materials for new employees and tracked skill development.
- Negotiated with distributors to find quality products and best prices.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Tracked company equipment, tools and technology to manage inventory.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Managed internal operational standards and productivity targets.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
Leader
Taiyo Yuden Sdn Bhd
04.2003 - 04.2021
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Worked with colleagues to create prototypes for designs and training materials.
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
- Assisted with new hire processing and existing training programs.
- Applied lean manufacturing practices to coordinate production output and inventory levels.
- Attended industry events to represent organization and build professional network.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
Technician
Taiyo Yuden Sdn Bhd
09.1999 - 04.2003
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following service calls.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Applied critical thinking and research to address complex issues.
- Tested components and systems to evaluate performance and identify concerns.
- Tracked and recorded parts and labor costs related to each service call.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Worked with diverse types of weather and ground conditions.
- Researched and implemented new technologies and equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Liaised with internal departments to optimize productivity and efficiency.
Assistant Storekeeper
Bintulu Edible Oil Sdn Bhd
01.1997 - 09.1999
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
No Degree - Sijil Tinggi Pelajaran Malaysia
Sunny Hill College
Kuching, Sarawak 04.2001 -
Skills
Consulting
undefinedSoftware
Certification
Licensed Wireman Second Grade
Interests
Interested with electronics, wiring, troubleshooting, maintenance and construction
Hobbies
I love fishing either in the river or deep sea.
I played badminton too.
Timeline
Licensed Wireman Second Grade
01-2024
Coordinator
Taiyo Yuden Sdn Bhd
04.2021 - Current
Leader
Taiyo Yuden Sdn Bhd
04.2003 - 04.2021
No Degree - Sijil Tinggi Pelajaran Malaysia
Sunny Hill College
04.2001 -
Technician
Taiyo Yuden Sdn Bhd
09.1999 - 04.2003
Assistant Storekeeper
Bintulu Edible Oil Sdn Bhd
01.1997 - 09.1999
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