Hasmaniza Mohamad Hassan
Experienced Team Leader
Villa WangsaMas, Jalan Seri Wangsa 2, Wangsa Maju, Kuala Lumpur
Summary
Detail-oriented individual with exceptional communication and project management skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Demonstrates teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
EMEA EM-LRM TEAM LEADER
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
06.2024 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
DIVERSITY & INCLUSION PORTFOLIO FOCAL
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
EVENT MANAGER-RESOURCE MANAGEMENT
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
07.2019 - 07.2022
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Streamlined event planning processes by implementing efficient project management strategies.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
LEARNING DELIVERY ADMINISTRATOR - TEAM LEADER
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
01.2017 - 06.2019
- Implemented effective classroom management strategies to maintain a safe and structured learning environment conducive to success.
- Served as a mentor for new Learning Resource Specialists, offering guidance on effective teaching techniques, classroom management strategies, and navigating the school community.
- Optimized learning outcomes by utilizing various teaching techniques and tools customized to different learning styles.
- Coordinated with other Learning Resource Specialists to share best practices, resources, and collaborate on projects or initiatives aimed at enhancing the overall quality of education provided.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
PROGRAM ADMINISTRATOR, LEARNING ADMINISTRATION
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
01.2014 - 12.2016
- SME for Learning Activity process.
- Assigner - compile and track across the team, of scheduling requests from the Global Learning Request Tool via Vlookups and Pivot tables in Excel.
- Create education activities and offerings in a Talent based on-line system for IBM Employees globally.
- Analyze and transfer scheduled training classes' (Offerings) data into Talent system for use of instructors & learners like, on a global scale within the SLA.
- Furnishing onboarding employees database and rosters and filtering and disseminating communications to Canada's business unit new hires including Welcome, Reminder and Enrollments via PA Tool and manually
- QC lead in the team which including assigning and compiling also maintaining the reporting task on monthly basis to meet LDAs KPI and will reviewed by manager
- Supporting and maintaining the ad-hoc request via priority handing task ID and need to be closed within the cut-off time
- Involved in reviewing completed task by team members.
- Immediately recognizes and reacts to critical issue rise by learners.
- Send Daily report to Team Lead
STANDARD BID MANAGER
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
04.2011 - 12.2013
- Boosted client satisfaction rates through tailored proposals that addressed specific needs and requirements of each prospective client.
- Worked creatively and analytically in problem-solving environment, internally and with clients.
- Maintained up-to-date knowledge of industry trends and market changes, allowing for better alignment with customer expectations during the bidding process.
- Enhanced collaboration among teams for improved bid quality through regular communication and status updates.
- Evaluated post-bid results to identify areas for improvement in future proposals by conducting thorough debriefs with both internal teams and clients.
HUMAN RESOURCE CHANGE MANAGEMENT CONSULTANT
IBM MALAYSIA SDN BHD
Petaling Jaya, Selangor Darul Ehsan
05.2009 - 03.2011
- Designed custom training programs for talent development, enhancing overall team competence and productivity.
- Implemented innovative resource management strategies, resulting in cost savings and improved efficiency.
- Developed comprehensive resource plans for successful project delivery within budget constraints.
- Facilitated change management initiatives by effectively communicating the benefits of new resource practices across the organization.
Education
BBA - Business Administration And Management
UNIVERSITY TECHNOLOGY MANARA (UITM)
SHAH ALAM 07.1988 - 06.1992
Skills
Teamwork and collaboration
undefinedADDITIONAL INVOLVEMENT & INNITIATIVES
Served as Global Flex Vendor Manager to support Sales Advisor for GSS Program, facilitating onboarding and administrative processes for IBML programs
Contributed as a team member in the HR Career Framework Stretch Project, focusing on Success Stories for 2024 and career path development for 2025
Acted as EMEA GEO Focal for the Business Unit Instructor Tool (BUI) and Learning Scheduling Tool (LST)
Participated as a Project Manager for the HR KL Hub Committee, concentrating on career and skills initiatives for 2024.
REFERENCES
Lim E-Ling
Manager-Event Management AP & Japan, HR Services, Enterprise Learning Operations & Administration (ELOA)
Email - limel@my.ibm.com HP Number - +60 19-354 2868
Timeline
EMEA EM-LRM TEAM LEADER
IBM MALAYSIA SDN BHD
06.2024 - Current
DIVERSITY & INCLUSION PORTFOLIO FOCAL
IBM MALAYSIA SDN BHD
01.2023 - Current
EVENT MANAGER-RESOURCE MANAGEMENT
IBM MALAYSIA SDN BHD
07.2019 - 07.2022
LEARNING DELIVERY ADMINISTRATOR - TEAM LEADER
IBM MALAYSIA SDN BHD
01.2017 - 06.2019
PROGRAM ADMINISTRATOR, LEARNING ADMINISTRATION
IBM MALAYSIA SDN BHD
01.2014 - 12.2016
STANDARD BID MANAGER
IBM MALAYSIA SDN BHD
04.2011 - 12.2013
HUMAN RESOURCE CHANGE MANAGEMENT CONSULTANT
IBM MALAYSIA SDN BHD
05.2009 - 03.2011
BBA - Business Administration And Management
UNIVERSITY TECHNOLOGY MANARA (UITM)
07.1988 - 06.1992
Similar Profiles
SARA HAFIZAHSARA HAFIZAH
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
Phek Lyn KwongPhek Lyn Kwong
Finance Talent Operations Leader at AP Finance Center, IBM Malaysia Sdn BhdFinance Talent Operations Leader at AP Finance Center, IBM Malaysia Sdn Bhd
Wei Shan LinWei Shan Lin
Statutory Accounting Manager (India & Vietnam) at IBM Malaysia Sdn BhdStatutory Accounting Manager (India & Vietnam) at IBM Malaysia Sdn Bhd
Abduzafar MadraimovAbduzafar Madraimov
IDS (Infrastructure and Digital Solutions) Intern at Efes Kazakhstan JSC FEIDS (Infrastructure and Digital Solutions) Intern at Efes Kazakhstan JSC FE
Jack GooJack Goo
Senior Chef De Partie at Ilham Dining ConceptSenior Chef De Partie at Ilham Dining Concept