Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazrul Asyraf

Bandar Saujana Putra Selangor

Summary

Dynamic and results-driven professional with experience at Shake Shack Malaysia, excelling in complaint resolution and workplace safety. Proven ability to foster customer loyalty and achieve production goals through effective teamwork and a positive attitude. Adept at managing high-pressure situations while maintaining a flexible schedule to support operational needs.

Overview

3
3
years of professional experience

Work History

Team Member

Shake Shack Malaysia
06.2025 - Current
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Junior Site Supervisor

Gamuda Engineering
06.2023 - 06.2025
  • Maintained records and logs of work performed and materials and equipment used.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw personnel safety and efforts at work site.
  • Worked with personnel and managers to meet strict timelines.

Sales Associate

CU Mart Sdn Bhd
12.2022 - 06.2023
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

SMK Batu Sepuluh Lekir
Perak
12.2017

Skills

  • Complaint resolution
  • Positive attitude
  • Flexible schedule
  • Workplace safety
  • Goal setting and achievement

Timeline

Team Member

Shake Shack Malaysia
06.2025 - Current

Junior Site Supervisor

Gamuda Engineering
06.2023 - 06.2025

Sales Associate

CU Mart Sdn Bhd
12.2022 - 06.2023

High School Diploma -

SMK Batu Sepuluh Lekir

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Nazrul Asyraf