Experienced Administrative Assistant with a proven track record of delivering outstanding customer service in high-pressure settings. Recognized for meticulous attention to detail and excellent decision-making abilities, enabling efficient management of multiple tasks simultaneously. Possessing a self-motivated work ethic, excelling both independently and as part of a collaborative team.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Admin Assistant
Urbax Construction Engineering Sdn. Bhd.
10.2023 - Current
Assist with the day-to-day operations of an office by doing tasks such as filing paperwork, taking minutes of meeting, writing formal letters to authority & vendors
Compiling, maintaining and updating projects and company records such as daily records for diesel consumption of machineries on site and etc
Managed email correspondence and handled incoming and outgoing mail for several projects.
Assisted coworkers and staff members with special tasks on daily basis.
Improved communication between departments by acting as a liaison for project managers, architects and consultants.
Reduced vehicle downtime through the careful scheduling of routine repairs and maintenance tasks.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and dropbox storage.
Responsible for production planning includes preparing schedule and timeline for production process from winding to finished goods of the transformer orders
Created and managed manufacturing Bill of Material (BOM) of component, raw material in/out ERP system named as Microsoft Dynamics AX
Involved in documenting stock take every 3 months of the inventory used in production to keep the database updated and reduce loss and waste
Managed the data maintenance in AX system (Material Master, Production Order, Transfer Order of finished goods, receiving DO)
Managed work orders effectively, prioritizing tasks based on urgency and availability of resources.
Ensured on-time delivery of products, closely monitoring shipping schedules and coordinating with logistics partners.
Shift Supervisor
Golden Scoop Sdn. Bhd.
08.2019 - 04.2021
Assisted in overseeing store operations, including maintenance, security, and sales
Completed store opening and closing procedures and balanced tills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Trained new employees and delegated daily tasks and responsibilities.
Achieved the outlet's monthly target sales consecutively of 5 months and got an incentive award
Participated in the recruitment, selection and staff training for a better quality of our customer service standard to consumers
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Internship
Teamcoat Engineering Sdn. Bhd.
03.2018 - 06.2018
Assisted in taking-off and calculation of quantities from drawings and details
Prepared and resolved monthly claims and payments according to the deadlines
Contributed to successful project completion by conducting regular site visits and monitoring progress.
Education
Diploma - Quantity Surveying
Universiti Teknologi MARA (UiTM)
Seri Iskandar, Perak, Malaysia
11.2015 - 11.2018
Sijil Pelajaran Malaysia - undefined
Sekolah Menengah Kebangsaan Taman Desa
Rawang, Selangor
01.2010 - 12.2014
Skills
Microsoft Excel
Trainingandcertificates
BIM DAY 2019 organized by CIDB Malaysia
Brand Training 85% & Above Organized by Baskin Robbins Malaysia
Awareness ISO 9001:2015 & 14001:2015 Organized by Success Electronics & Transformer Manufacturer