Navindrra Kumar
George Town, Penang
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Service Crew/Bartender
Wheelers Cafe
06.2022 - 06.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Service Crew Member
Crepeaffaire
11.2019 - 01.2022
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Collaborated with team members to meet high standards of service during peak hours.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Cooked, prepared and bagged food for customers.
Service Crew Member
Wheelers Cafe
07.2017 - 01.2019
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts - Logistics
Han Chiang University College of Communication
George Town, Penang, Malaysia 04.2001 -
Associate of Science - Foundation in Science
Anglia Ruskin University
Cambridge United Kingdom 04.2001 -
Skills
- Customer Service
- Strong multitasking
- Team player attitude
- Adaptability and Flexibility
- Continuous Improvement
- Collaboration and Teamwork
Timeline
Service Crew/Bartender
Wheelers Cafe
06.2022 - 06.2024
Service Crew Member
Crepeaffaire
11.2019 - 01.2022
Service Crew Member
Wheelers Cafe
07.2017 - 01.2019
Associate of Arts - Logistics
Han Chiang University College of Communication
04.2001 -
Associate of Science - Foundation in Science
Anglia Ruskin University
04.2001 -
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