Summary
Overview
Work History
Education
Skills
Timeline
Generic
Navikta Chanpratsith Bua

Navikta Chanpratsith Bua

Training And Change Manager
Kuala Lumpur

Summary

Adept at driving organizational change and development, I excelled at WPP Business Services Centre by delivering impactful training and fostering ERP adoption, enhancing business performance through technical expertise and effective stakeholder management. My approach blends strong problem-solving skills with a keen focus on customer satisfaction, achieving significant process improvements and efficiency gains.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Training and Change Manager

WPP Business Services Centre
07.2023 - Current
  • Training & Workshops:Deliver training on WPP’s Target Operating Model and project-centric ERP (Deltek Maconomy) to business users and 3rd party consultants, including ,Business Leads, Super Users, and End Users across Agency and WPP SSC teams.
    Conduct workshops to standardize processes, drive ERP adoption, and promote best practices.
    Educate users on ERP features that improve controls, efficiency, and business performance.
  • Process & System Expertise:Develop expertise in the full lifecycle of project-centric ERP and WPP's Target Operating Model (Master Data, Jobs, Estimates, Purchase Orders, Client and Intercompany Billing, Revenue Recognition/WIP, Vendor Invoice Processing & Payments, Cash Allocation & Collections, Journals, Fixed Assets, Month-End Reporting, etc.).
    Create and document end-to-end process maps, system user instructions, training materials, and change management toolkits (including videos, and demo systems).
  • Material Creation & Documentation:Prepare global materials for process standardization and ERP adoption.
    Develop and update training materials to ensure system customizations for local tax, legal, and statutory requirements are included.
    Proofread and support the translation of training documents and system elements to Thai by a 3rd party.
  • Change Management & Communication:Prepare and distribute communications to business and user communities regarding new functionality releases and deployment updates.
    Manage all change management aspects related to deployments, ensuring smooth transitions and minimal disruption to business users.
  • Stakeholder Engagement & Support:Engage with business stakeholders (e.g., agency finance, client account teams, and SSC teams) to manage training efforts and address issues or changes.
    Track training attendance, report non-attendance, and manage administrative tasks related to training activities.

Assistant Manager, P2P

Kering Services Malaysia,
02.2023 - 06.2023
  • Manage day-to-day operations of payment and invoice processing, overseeing 4 direct reports and 4 BPO team leads.
  • Monitor and improve team KPIs for invoice posting and payment across 4 countries (Vietnam, Philippines, Thailand, India), achieving a 2-day invoice processing target.
  • Act as the single point of contact for P2P functions, supporting the India YSL project, including bank account setup, foreign payment coordination, and KPMG collaboration.
  • Develop and implement P2P workflows for new business setups and migration projects (e.g., Vietnam migration).
  • Coordinate with store planners in Paris and local teams to ensure seamless accounting entries and compliance

Senior Finance Analyst- Internal Control

Baxter Business Services
06.2022 - 02.2023
  • Led internal control standardization for ANZ and Thailand, enhancing documentation and testing procedures.
  • Coordinated SOX 404 compliance processes, working with management, internal audit, and external auditors.
  • Conducted Risk-Based Reviews (Health Checks) and provided advisory support for control design and process improvements.
  • Monitored operational effectiveness of controls through SOX and Non-SOX reviews, ensuring compliance with policies.
  • Supported corporate audits and managed action plans for audit findings.

Accountant III, Tax Reporting and Analysis

Amway Global Business Services
03.2020 - 05.2022

• Prepare WHT reconciliation and perform tax submission for Thailand market- (include PND53, PND3, PND54, PND1 & PP36).

• Ensure timely preparation of external reporting such as WHT report

• Review WHT portion for AP and Intercompany.

• Advice WHT for AP and Intercompany

• Prepare financial survey for department of statistic (Thailand National Statistical Office)

• Review report for control product’s (price & unit) on behalf of costing team lead - which need to report to Department of Internal Trade (Thailand)

• Cleaning up of aged items and work with interdepartmental when issues arise.

• Support internal and external audit matters by ensuring timely submission of required financial supporting documents and information to auditors - shop lease

• Investigate and resolves issues found in the normal course of work, and provide timely root cause analysis

• Ensure service level agreements (SLA) and monthly performance and productivity KPI are met

• Ensure desktop procedures is updated timely with changes in process (if any)

– keep update WHT, lease and survey DTP

• Providing support to other team members in reviewing and translation

• Reviewing trial balance, month end reports and providing analytical review

• Ensure timely preparation of balance sheet reconciliations and quality of supporting schedules, based on high, medium and low risk accounts.

• Ensure timely preparation of internal financial reporting and US GAAP reports such as annual audit package

Process Developer, R2R

Genpact
10.2018 - 02.2020

• In charge of retail reconciliation – sales, cash, bank, inventory, costing and gross income statement for commission payment calculation (15 shops).

• Prepare VAT reconciliation for Retail.

• Prepare third party royalties report for global.

• Review Reconciliations and Posting of Journals

• HFM Upload and Consolidation Run and Review

• Review and Posting of Interface Journals and Reconciliation

• Manage the month/quarter end close for Business Unit clients (BU)

• Identify areas of improvement and contribute to continuous improvement initiatives

• Participation in company projects

• Apply controls based on SOX requirements & prepare information for audit purposes if requested

• Provide training to Business Units / GL accountants when requested

Finance Analyst Downstream - Reporting & Analysis

Shell Business Operation Kuala Lumpur
01.2017 - 09.2018
  • Month-End Closing: Manage General Ledger close, prepare manual journals, and adjust final numbers in the Group Reporting tool.
  • Timely Reporting: Ensure deadlines are met for Group reporting and deliver accurate, timely data to accounting systems.
  • Collaboration: Work effectively with onshore and offshore stakeholders to ensure success in accounting and reporting.
  • Performance Monitoring: Review key reports and track performance against key metrics.
  • Compliance & Controls: Ensure compliance with Key and Non-Key controls, and reconcile key accounts in the Balance Sheet (SOAR).
  • Audit Participation: Manage control remediation and participate in statutory, internal control, and system assurance audits.
  • Fixed Asset Management: Oversee the creation, updates, and approvals for fixed assets; ensure cost transfers trigger depreciation.
  • Process Improvement: Identify and develop strategies for continuous process improvement opportunities.

Finance Analyst - Manage Hydrocarbon Inventory

Shell Business Operation Kuala Lumpur
05.2016 - 12.2016
  • Stock Recording & Reconciliation: Ensure accurate recording and reconciliation of HM stocks by validating all movements and addressing discrepancies for month-end closure.
  • Discrepancy Management: Investigate and resolve discrepancies in stock records, ensuring timely resolution.
  • Third-Party Coordination: Validate third-party operated depots and exchange locations for stock information, resolving any discrepancies.
  • Compliance & Deadlines: Ensure strict adherence to deadlines and collaborate with the HM Stock Recording team, depot staff, and Supply Operations.
  • Invoice Management: Manage hydrocarbon invoices, ensuring timely payments (no early/late payments to vendors), and resolve payment issues with stakeholders.
  • Cross-Regional Support: Provide backup support for invoice processing across Malaysia, Philippines, Singapore, China, Hong Kong, and Indonesia.

Specialist Human Resource Administration

Sime Darby Global Services Ce
07.2013 - 02.2015
  • Provided HR administrative support for Thailand, Malaysia, Brunei, and Singapore divisions.
  • Supported HR automation projects and processed personnel data, offer letters, and benefits administration.
  • Assisted with document translation and communication for Thai employees.

Education

Master of Accounting - Accounting,Reporting And Management Accountability

University of Malaya
Kuala Lumpur, Malaysia
04.2001 -

Bachelor of Social Science With Honours - International Relations

University Malaysia Sabah
Kota Kinabalu, Sabah, Malaysia
04.2001 -

Skills

Technical acumen

Timeline

Training and Change Manager

WPP Business Services Centre
07.2023 - Current

Assistant Manager, P2P

Kering Services Malaysia,
02.2023 - 06.2023

Senior Finance Analyst- Internal Control

Baxter Business Services
06.2022 - 02.2023

Accountant III, Tax Reporting and Analysis

Amway Global Business Services
03.2020 - 05.2022

Process Developer, R2R

Genpact
10.2018 - 02.2020

Finance Analyst Downstream - Reporting & Analysis

Shell Business Operation Kuala Lumpur
01.2017 - 09.2018

Finance Analyst - Manage Hydrocarbon Inventory

Shell Business Operation Kuala Lumpur
05.2016 - 12.2016

Specialist Human Resource Administration

Sime Darby Global Services Ce
07.2013 - 02.2015

Master of Accounting - Accounting,Reporting And Management Accountability

University of Malaya
04.2001 -

Bachelor of Social Science With Honours - International Relations

University Malaysia Sabah
04.2001 -
Navikta Chanpratsith BuaTraining And Change Manager