Chief Information Officer / Chief Technology Officer
Summary
Dynamic CIO/CTO with 18+ years of experience driving technology transformation, aligning IT with business goals, and delivering value across diverse industries. Skilled in IT strategy, cloud solutions, digital transformation, cybersecurity, and team leadership. Proven expertise in modernizing legacy systems, enabling innovation, and ensuring operational excellence.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
12
12
Certifications
Work History
Chief Information Officer (CIO)/Head of IT
Invartis Consulting Sdn Bhd
09.2022 - Current
Oversee all technology operations (IT infra, Cyber security, Server, Application, Software development, network security) and evaluate them according to established goals
Devise and establish IT policies and systems to support the implementation of strategies set by upper managements
Analyze the business requirements of all departments to determine their technology needs
Developed and executed a 5-year IT strategy, driving a 35% increase in operational efficiency
Managed a $20M annual IT budget, reducing costs by 30% through strategic vendor negotiations and cloud adoption
Led a global cybersecurity initiative, reducing threat incidents by 50% and enhancing compliance with ISO 27001
Partnered with C-suite leaders to align technology initiatives with business objectives
Core Competencies: IT Strategy & Roadmap Development, Cloud Computing (AWS, Azure, GCP), Digital Transformation Initiatives, Cybersecurity & IT Governance (ISO 27001, GDPR, NIST), Enterprise Architecture & Scalability, Agile, DevOps & CI/CD Practices, Budgeting & Financial Management ($50MM Budgets), Vendor Negotiation & Stakeholder Management, Data Analytics & Artificial Intelligence, Leadership Development & Cross-Functional Collaboration
Key Achievements & Awards: Innovation Leader: Introduced AI-driven tools, increasing business efficiency by 20%
Operational Excellence: Implemented automation frameworks, reducing manual tasks by 50%
Recognition: Named 'Technology Leader of the Year' for transformative IT strategies
Head of IT & CISO
Bank of Baroda (Global Shared Services)
06.2018 - 09.2022
Build the IT data centers across Globally 6 locations
Directed technology modernization projects, achieving a 25% improvement in application performance
Built and scaled a cloud-based architecture, reducing downtime by 40% and supporting 10M+ users globally
Fostered an innovation-driven culture, launching AI-powered products that increased revenue by 15%
Create a risk-managed framework & Cyber security for scalable business operations in a risk-prone business ecosystem
Establish the ideal security and governance practices that align with the organization's objectives
Head of IT & Information Security - APAC
Content sphere Technologies India Pvt Ltd
02.2018 - 06.2018
Implemented Agile and DevOps practices, improving product delivery timelines by 35%
Oversaw IT operations for 12 international locations, managing a $15M budget and a 100+ team
Pioneered the development of predictive analytics solutions, enhancing decision-making across departments
New Hardware procurement, Vendor, and service management with CAPEX and OPEX budget estimation for annual requirement as forecast
Documented complete Infrastructure and suggested IT Gaps and provided Roadmap for New technology development and process implementation to streamline ongoing activity as per ISMS standards
Provided Hosting solution and restructuring of In-house Data Centre for scalability to support high IOP load test environment for client compliance and POC requirement
IT - Manager/Head IT
Born Commerce pvt ltd
07.2015 - 01.2018
Lead a Global team of about 30+ IT Professionals from NOC & SOC, L1, L2 & L3, Service desk, IAM, SOC, Devops, information security Infrastructure, Server, Network, Applications & Security disciplines
Transitioned legacy infrastructure to a hybrid cloud model, cutting costs by 25% and improving scalability
Established IT governance frameworks, ensuring compliance with GDPR and HIPAA regulations
Designed and implemented disaster recovery plans, achieving 99.9% uptime across critical systems
IT Senior Consultant
Cibersites India Private Limited
06.2013 - 05.2015
Worked as a SPOC & Focalpoint for Europe regions an end-to-end IT solutions and state-of-the-art IT support provider and offers a wide range of services right from managed services, business continuity planning, IT consulting, cloud services, Applications, VoIP, virtualization, email/spam protection, resourcing to implementation and technical support
Successfully delivered 10+ projects involving data migration, ERP implementations, and system optimizations
Conducted IT risk audits, mitigating 60% of identified vulnerabilities
Specialization Sr. Infra Engineer/IT - Consultant
Mphasis Pvt Ltd
03.2011 - 05.2013
As a Global Service Manager (Infrastructure & Applications) primary responsibility is to successfully deliver Infrastructure (Services, DC/DR, Networks, Backup, Patches, Security, NOC, and environments) as per Master services agreements-MSA contract and within defined SLA to guarantee 'Business as Usual' with 100% availability of all Global Infrastructure
Led enterprise-wide CRM and ERP implementation projects, increasing operational efficiency by 30%
Streamlined IT service management processes, reducing ticket resolution times by 40%
IT -Technician/Competency lead
Flsmidth Pvt Ltd
04.2010 - 02.2011
Act as administrator responsible for monitoring 10 sites to be sure of the compliance Manage software and hardware assets
Schedule maintenance and power outage activities
Designed and deployed enterprise networks, achieving 99.5% system reliability
Optimized server configurations to enhance performance and reduce energy consumption by 20%
IT Technical helpdesk Coordinator
Wipro InfoTech (Primaccess Technologies Pvt Ltd)
03.2008 - 04.2010
Provided first-level support and troubleshooting for hardware, software, and network issues for 4 sites, india
Worked as ITIL coordinator for business & Technology team
Oversee the administration and maintenance of IT infrastructure
Oversee the administration of LAN / WAN
Created and maintained IT documentation and training materials
IT Support Engineer.
Novena technologies
04.2006 - 03.2008
Hardware and software installation and upgrades Installation and managing Cisco IP Telephones, Printers, Scanner, projector Client PCs, Systems, CCTV etc
Implementation and programming of computer networks and software
Participated in network security audits and maintenance
Education
MBA - Information System
Jaipur National university
01.2022 - 12.2022
Bachelor of science - Statistics
Loyola college
01.2006 - 12.2006
Honor Diploma - Software Engineer
SISI
01.2005 - 12.2005
Skills
IT Strategy & Roadmap Development
Certification
Six Sigma Green Belt
Accomplishments
Innovation Leader: Introduced AI-driven tools, increasing business efficiency by 20%.