Summary
Overview
Work History
Education
Skills
Life Motto
Linkedin Profile
Detailed Professional Experience
Brief Summary
Timeline
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Nathan Ving Kong Lim

Nathan Ving Kong Lim

International Business Manager
Puchong,Selangor

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated chemical professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

26
26
years of professional experience
4
4
Languages

Work History

Senior Manager (International Sales)

SHIN FOONG SPECIALTY & APPLIED MATERIALS
Puchong
1 2019 - Current
  • Providing commercial leadership to sales and technical team.
  • Enhanced company growth by identifying new market opportunities and developing strategic partnerships.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Leveraged data analytics to inform decision-making processes that led to more informed choices in strategy development and execution.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor solutions to individual markets.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Built strong relationships with key stakeholders to facilitate collaboration across departments for optimal business results.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Fostered a culture of continuous improvement by promoting best practices in process optimization, quality assurance, and innovation.

Deputy General Manager (Rubber & Plastics)

ITOCHU
01.2018 - 01.2019
  • Head of department of two business units and providing leadership to the sales, customer service and logistic team.
  • Drove business growth while leading sales operations, strategic vision, and long-range planning.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and executed annual business plans, resulting in consistent revenue growth.
  • Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
  • Identified opportunities for expansion, leading to increased market share and company growth.
  • Developed and implemented strategies to increase sales and profitability.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Key Account Manager / Project Manager

SYNTHOMER
01.2017 - 01.2018
  • Develop and lead strategic key account plan with selected glove customers in order maximise value for NBR latex business unit.
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Lead product rationalization projects for new NBR grades in order to maximize present production capacity
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts - achieving an extra 10-15% top-line growth with key customers, with added 5-10% unit margin improvement.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
  • Presented professional image consistent with company's brand values.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.

Regional Sales Manager

SYNTHOMER
01.2015 - 01.2017
  • Manage an annual sales revenue of USD95 million in the assigned regions of Malaysia, Thailand, Indonesia, India, Sri Lanka and Latin America; supplying synthetic latex and specialty dispersions to over 45 factories
  • Understand the customers’ requirements and business; anticipate challenges and then engaging with cross-functional support teams to provide technical and supply chain solutions
  • Provide top management with monthly reports highlighting sales performance & forecast, key business issues, competitor activities and general market information
  • Regions covered include SEA, ISC, Portugal, Brazil and Mexico.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
  • Drove sales by developing multi-million dollar contract sales.
  • Developed and maintained positive relationships with clients in assigned sales territories.

Manager, Sales & Customer Service (Industrial)

TRANSKIMIA SDN BHD
01.2010 - 01.2015
  • Provide sales leadership to sales and customer service team for industrial products.
  • Developed detailed plans based on broad guidance and direction.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Manager, Sales & Operations

3N PACIFIC INTER TRADES CORP
01.2008 - 01.2010
  • Provide leadership for sales and marketing team
  • Support HR department in recruitment of local sales staff
  • Responsible for implementation of go-to-market strategy of B2B sales of construction chemical and building material
  • Setting weekly targets for sales team
  • Supervision of customer credit and department cashflow
  • Provide monthly report to stakeholders
  • Oversee the company budget ensuring efficient use of resources

Assistant Manager (Sales)

URBAN FLOORS SDN BHD
01.2004 - 01.2008
  • Responsible for B2B sales and marketing of company brand products which include floor and wall coverings, and decorative wall finishes
  • Supervision of B2B projects which include installation and after-sales service
  • Supervision and management of in-house project team which include 5 general workers.
  • Assist with various marketing events and industry exhibitions
  • Be front person to resolve technical issues or product complaints from customers
  • Communicated product quality and market comparisons by creating sales presentations.

Sales Executive - Senior Sales Executive

CS CHEMPLAST SDN BHD
01.1998 - 01.2004
  • Responsible for B2B sales and marketing of bulk and specialty chemical.
  • Provide monthly quotations to customers.
  • Follow up on due payments and monitor customer credit.
  • Provide timely delivery schedule to customers.
  • Prepare and provide shipping and commercial documents for customers.
  • Provide monthly customer forecast and monitor inventory
  • Assist principals with various marketing events

Education

Economics (BSc) Hons -

University of London International Programs @ HELP University

AEB A-Levels - undefined

KDU College

London O-Levels - undefined

Garden International School

Secondary Education - undefined

St Joseph Institution Singapore

Primary Education - undefined

St Michael Primary School Singapore

Skills

Sales management

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Life Motto

Do ordinary things with extraordinary care

Linkedin Profile

https://www.linkedin.com/in/nathan-lim-407ba0126/

Detailed Professional Experience

  • SHIN FOONG SPECIALTY & APPLIED MATERIALS, Taiwan, Senior Manager (International Sales). Providing leadership for sales and technical team to achieve target growth, revenue and margins. Develop and execute strategic partnerships with key customers, engaging C-level sponsorship in alignment with medium- and long-term goals. Identify and support new innovation, product applications and technology acquisitions to increase the value of the company. Provide board directors with monthly reports highlighting sales performance & forecast, key business issues, competitor activities and general market information. Active member of the strategic team that initiate and lead the organization towards ESG goals. Regions covered include SEA, ISC and China., Increasing no. of customer portfolio by 50% through new business development. Leading sales team towards achieving revenue of TWD 8.1 billion and GP of TWD 4.9 billion for YE2021 which is an increase of 55% and 88% respectively from previous year 2020. Securing major glove customers on multi-year supply contract, thus enabling the factory to continue profitability despite post-Covid market correction during 2022. Developing new product innovation in alignment to ESG goals and reduction of carbon footprint.
  • ITOCHU, Malaysia, Head of Department (Rubber & Plastics). Manage and lead sales team to generate target growth, revenue and profit in the assigned industries. Develop, lead and execute strategic partnerships with key glove factories, in alignment with ITOCHU long term goals for Malaysia, Thailand and China region. Provide leadership and sales training to team members in order to improve company and personal goals. Provide executive team with monthly reports highlighting sales performance & forecast, key business issues, competitor activities and general market information.
  • SYNTHOMER, Malaysia, Key Account Manager / Project Manager. Develop and lead strategic key account plan with selected glove customers in order maximise value for NBR latex business unit. Lead product rationalization projects for new NBR grades in order to maximize present production capacity. Both roles help to generate an extra 10-15% top-line growth with key customers, with added 5-10% unit margin improvement. Member of the project team for new energy-saving products.
  • SYNTHOMER, Malaysia, Regional Sales Manager. Manage an annual sales revenue of USD95 million in assigned regions of Malaysia, Thailand, Indonesia, India, Sri Lanka and Latin America; supplying synthetic latex and specialty dispersions to over 45 factories. Meeting customers’ commercial and technical requirements; anticipate challenges and then engaging with cross-functional support teams to provide technical and supply chain solutions. Provide top management with monthly reports highlighting sales performance & forecast, key business issues, competitor activities and general market information.
  • TRANSKIMIA SDN BHD, Malaysia, Manager, Sales & Operations. Responsible for B2B sale and marketing of industrial & construction chemical. Products include Cement, Silica, Limestone, Polymer Powders, Admixtures, Organic Catalysts. Regions assigned include Oceania, China, Indonesia, Philippines.
  • 3N PACIFIC INTER TRADES CORP, Philippines, Manager, Sales & Operations. Manage and lead country sales team. Products include Construction Chemical & Building Material Trading, Architectural Coatings, Industrial Flooring, Limestone, Admixtures.
  • URBAN FLOORS SDN BHD, Malaysia, Assistant Manager (Sales). Responsible for B2B sales, marketing and installation of company brand of floor and wall coverings, and decorative wall finishes.
  • CS CHEMPLAST SDN BHD, Malaysia, Sales Executive - Senior Sales Executive. Responsible for sales and marketing of bulk and specialty chemicals. Products include Methanol, Phenols, Glycols, Cleaning Solvents, Blowing Agents, Defoamers, Stabilizers, Wetting Agents, Thickeners. Industries covered include Adhesive, Oleochemical, PVC, Paper, Glove Dipping, Textiles, Polyurethane.

Brief Summary

Over 20 years’ experience in sales operations duties; and 15 years in sales management roles. Currently holding a position of Senior Business Manager (Overseas) with a public-listed Taiwan chemical manufacturer, reporting to Company President, with a worldwide client base which includes some of the largest glove and medical device manufacturers. My communication skills, analytical approach, ability to connect and inspire people complement my commercial knowledge and experience that I have acquired over the course of my career. Having worked for small-medium firms as well as matrix organization with reporting structures, have enabled me to effectively bridge global functional goals and local business culture. The importance of people as valuable asset to an organization forms a large part of my leadership style. I aspire to leverage on my experience and knowledge of the market to lead business growth, partnership and sustainability.

Timeline

Deputy General Manager (Rubber & Plastics)

ITOCHU
01.2018 - 01.2019

Key Account Manager / Project Manager

SYNTHOMER
01.2017 - 01.2018

Regional Sales Manager

SYNTHOMER
01.2015 - 01.2017

Manager, Sales & Customer Service (Industrial)

TRANSKIMIA SDN BHD
01.2010 - 01.2015

Manager, Sales & Operations

3N PACIFIC INTER TRADES CORP
01.2008 - 01.2010

Assistant Manager (Sales)

URBAN FLOORS SDN BHD
01.2004 - 01.2008

Sales Executive - Senior Sales Executive

CS CHEMPLAST SDN BHD
01.1998 - 01.2004

Economics (BSc) Hons -

University of London International Programs @ HELP University

AEB A-Levels - undefined

KDU College

London O-Levels - undefined

Garden International School

Secondary Education - undefined

St Joseph Institution Singapore

Primary Education - undefined

St Michael Primary School Singapore

Senior Manager (International Sales)

SHIN FOONG SPECIALTY & APPLIED MATERIALS
1 2019 - Current
Nathan Ving Kong LimInternational Business Manager