Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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NATASHA ADNAM

Dungun

Summary

Excellent experience gained in business and marketing. Capable of steady leadership and dependable in stressful situations. Fast and eager learner capable of working long hours without supervision.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

The One Premium Tour & Adventure Sdn Bhd
05.2025 - Current
  • Interact and provide information to customers
  • Processed bookings for customers' island getaways accurately and efficiently
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction.
  • Collaborated with team members to improve service delivery and operational efficiency.

Business manager

Beach Mart
02.2022 - 04.2025
  • Work duties including, Bookkeeping, Clerical work, Cashier, Coordinating with Suppliers and Stockists, Customer service

Content Creator

Freelancing
03.2020 - 02.2022
  • As a freelancing content creator I took on jobs ranging from creating video advertisements for media companies to character videos for children's birthdays.

Co-Creator of HWSA

Amino Apps
01.2018 - 02.2020
  • Hogwarts School Amino (HWSA) is an online community created by a 5 person team for people to get together and immerse themselves into another world. In this MPRPG, you can create characters, join classes, interact with people all over the world and so much more. With over 60 thousand members, it is currently operated by a die-hard team of volunteers that work day and night to keep an amazing experience going for thousands of fans.

Sales Manager

Fermented Black Garlic Malaysia
10.2019 - 12.2019
  • Fermented Black Garlic Malaysia or Ahli An Naubah Black Garlic is a Terengganu based company that specializes in black garlic health foods. During my tenor with the company, I worked in their sales department. My work included advertising, running booths at fairs across the country and handling all forms of transactions.

Primary School Tutor

Self Employed
05.2018 - 09.2019
  • Tutor for various subjects including English, Chinese and Maths for primary school level students.

Education

SPM - undefined

Sekolah Menengah Islam Darul Bayan
Paka
01.2017

SMU - undefined

Sekolah Menengah Islam Darul Bayan
Paka
01.2016

PT3 - undefined

Sekolah Menengah Islam Darul Bayan
Paka
01.2015

UPSR - undefined

SJK (C) Kwang Hwa
Dungun
11.2012

Skills

  • Great communicator
  • Photo Editing
  • Video editing
  • Reliable leader
  • Team player

Languages

English
Mandarin Chinese
Malay

Hobbies and Interests

Writing, Elaborate costuming, Wildlife conservation

Timeline

Customer Service Cashier

The One Premium Tour & Adventure Sdn Bhd
05.2025 - Current

Business manager

Beach Mart
02.2022 - 04.2025

Content Creator

Freelancing
03.2020 - 02.2022

Sales Manager

Fermented Black Garlic Malaysia
10.2019 - 12.2019

Primary School Tutor

Self Employed
05.2018 - 09.2019

Co-Creator of HWSA

Amino Apps
01.2018 - 02.2020

SPM - undefined

Sekolah Menengah Islam Darul Bayan

SMU - undefined

Sekolah Menengah Islam Darul Bayan

PT3 - undefined

Sekolah Menengah Islam Darul Bayan

UPSR - undefined

SJK (C) Kwang Hwa

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NATASHA ADNAM