Natalie Cristie Anak Dicky
Kuching, Sarawak,Sarawak
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
Certifications
1
1
year of professional experience
Work History
Animal Caretaker cum Customer Service (Part Time)
Borneo Happy Farm
08.2024 - 10.2025
- Coordinated daily transaction management, guest entry protocols of over 100 customers everyday, and point-of-sale (POS) communication during peak weekend operational hours and public/school holidays
- Involved in sales to promote product to customers, generating over RM2000 in sales at the station I was assigned to.
- Anchored daily entertainment by cross-training across 4 presentation stations, delivering up to 6 high-energy live shows a day to large crowds.
- Managed retail and checkout points as a trusted cashier, accurately handling daily transactions, managing petty cash, and driving product sales.
- Oversaw station opening and closing duties, including setting up daily operations, managing photography for guests, and handling final sales closing.
- Maintained high standards of animal welfare by feeding, cleaning habitats, and carefully administering medication to the station’s animals daily.
- Trusted to run the entire station completely solo during high-traffic periods, successfully managing all live shows, animal care, and cash handling with zero supervision.
Education
Bachelor of Business Administration - Corporate Management
Universiti Malaysia Sarawak (UNIMAS)
Kota Samarahan, Sarawak11-2026
Skills
Customer service
Customer communication
Money handling
Cash register operation
POS systems
Sales expertise
Product and service sales
Product knowledge
Problem-solving
Persuasion techniques
Certification
Malaysian University English Test (MUET) - Band 4.5
Timeline
Gemini Certification for University Students
11-2025
Animal Caretaker cum Customer Service (Part Time)
Borneo Happy Farm
08.2024 - 10.2025
Malaysian University English Test (MUET) - Band 4.5
09-2022
Bachelor of Business Administration - Corporate Management
Universiti Malaysia Sarawak (UNIMAS)
References
- Muhammad Farhan Jalil | Academic Advisor | jmfarhan@unimas.my | +6082584386 | Universiti Malaysia Sarawak
NOTICE PERIOD
Immediate/Flexible for full-time placement