NASYZWA NATHANIA BINTI BRAHIM
6299 1-1 , LORONG 5 , BANDAR BARU PERMYJAYA ,MIRI , SARAWAK
Overview
2
2
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
FRONT OFFICE DEPARTMENT
ANO HOTEL
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Ensured welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Strengthened communication skills through regular interactions with others.
Sales Assistant
POTATO STORY
02.2022 - 09.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Met and exceeded sales targets consistently, contributing to overall team success
- Used in-store system to locate inventory and place special orders for customers
Education
SPM - BUSINESS ADMINISTRATION AND MANAGEMENT
SMK DATO PERMAISURI
MIRI 01.2016 - 03.2020
PT3 -
SMK DATO PERMAISURI
MIRI 01.2018 - 11.2018
UPSR -
SK PUJUT CORNER
MIRI SARAWAK 01.2010 - 11.2015
Skills
Interpersonal Skills
Telephone Etiquette
Hospitality services
Oral and writing communication
Front Office Management
Multitasking
Time Management
Self Motivation
Interpersonal Skills
Timeline
FRONT OFFICE DEPARTMENT
ANO HOTEL
10.2022 - Current
Sales Assistant
POTATO STORY
02.2022 - 09.2022
PT3 -
SMK DATO PERMAISURI
01.2018 - 11.2018
SPM - BUSINESS ADMINISTRATION AND MANAGEMENT
SMK DATO PERMAISURI
01.2016 - 03.2020
UPSR -
SK PUJUT CORNER
01.2010 - 11.2015