Housekeeping Room Attendant
Fraser Suites Singapore
05.2024 - Current
Hi, I’m
NASSRAH NASIR
Administration
Johor Bahru
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Work History
Fraser Suites Singapore
Housekeeping Room Attendant
05.2024 - Current
Job overview
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Womo Security (M) Sdn Bhd
HR & ADMIN
3 2021 - 05.2024
Job overview
- Supervision of admin staff, including liaison with relevant programmed
- Monitoring operations
- Manage schedule and deadlines
- Monitor inventory of office supplies
- Monitor costs and expenses to assist in budget preparation
- Undertake such duties and exercise such power consistent with the office policies and employment
- Observe and comply with all resolutions, regulation, directions and memo
TS Hotel
HOUSEKEEPING
1 2018 - 12.2020
Job overview
- Cleaning bathrooms
- Cleaning floor
- Restocking personal items
- Maintains inventory of necessary supplies
- Follows departmental policies and procedures
- Ensures housekeeping departmental standards are followed
- Notifying managers of necessary repairs
Education
SMK SERI ALAM 2Masai, Johor, Malaysia
12.2017
SK SERI ALAM 2Masai, Johor, Malaysia
12.2012
Skills
Job Interviews
Adobe Photoshop
Microsoft Office
Organizational
Problem Solving
Presentation Skills
Scheduling
Teamwork
Problem-Solving
Team building
Customer service-focused
Multitasking
Teamwork and Collaboration
Languages
Malay
Proficient
C2
English
Upper intermediate
B2
Timeline
HR & ADMIN
Womo Security (M) Sdn Bhd
3 2021 - 05.2024
HOUSEKEEPING
TS Hotel
1 2018 - 12.2020