Nassha Abu Bakar
Human Resource Generalist
Summary
Knowledgeable HR professional with 6+ years of experience with solid background in human resources, including recruitment, employee relations, and policy implementation. Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Human Resource Specialist
Cloudify.Asia
07.2021 - Current
- Led recruitment efforts, managing job postings, candidate screening, and interviews
- Conducted ISO audits, ensuring HR policies aligned with industry compliance standards
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Successfully migrated HRIS systems to cloud-based platforms, streamlining workflows
- Designed and implemented HR policies to ensure compliance with labor laws
- Organized monthly staff activities to boost morale and employee engagement
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Provided performance improvement solutions and managed ad hoc HR activities
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Accomplished multiple tasks within established timeframes.
Owner | Operations Lead
MeowMiau.Batu Pahat
01.2022 - 01.2023
- Managed recruitment, payroll oversight, and performance appraisals for staff
- Conducted financial analyses to guide business decisions and ensure sustainability
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Executive Sales Coordinator
Rightway Industrial (M)
01.2018 - 01.2021
- Conducted comprehensive market research to identify emerging trends and potential growth areas for the organization.
- Collaborated with cross-functional teams to develop customized solutions for clients'' unique needs, enhancing overall satisfaction levels.
- Developed annual sales forecasts based on historical data, market trends, and client feedback, ensuring alignment with organizational goals.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
Assistant Branch Manager
99 Speed Mart Sdn Bhd
01.2015 - 01.2018
- Improved sales outcomes through effective product marketing and promotions
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
Education
Degree Business Technology Management -
University Teknology Mara
Bandar Puncak Alam, Selangor, Malaysia 04.2001 -
Diploma Public Admin - Public Administration
University Teknologi Mara
Shah Alam, Selangor, Malaysia 01.2018 - 01.2022
Certificate - Mechanical Engineering
Politeknik Melaka
01.2005 - 01.2007
Skills
Recruiting
Recruitment strategies
Staff management
HR policies and procedures
Onboarding and orientation
Training development
Payroll administration
Human resources operations
Policy enforcement
Microsoft office proficiency
Training and mentoring
Legal compliance
Certification
ISO Audit Certification, Certified Auditor for HR-related compliance.
Timeline
Owner | Operations Lead
MeowMiau.Batu Pahat
01.2022 - 01.2023
Human Resource Specialist
Cloudify.Asia
07.2021 - Current
Executive Sales Coordinator
Rightway Industrial (M)
01.2018 - 01.2021
Diploma Public Admin - Public Administration
University Teknologi Mara
01.2018 - 01.2022
Assistant Branch Manager
99 Speed Mart Sdn Bhd
01.2015 - 01.2018
Certificate - Mechanical Engineering
Politeknik Melaka
01.2005 - 01.2007
Degree Business Technology Management -
University Teknology Mara
04.2001 -