Naresh Muniandy
Johor Bahru,Malaysia
Summary
Dynamic professional with expertise in continuous improvement and influential negotiation, adept at leveraging agile methodology to enhance business performance reporting. Skilled in outbound marketing tactics, email campaigns coordination, and direct mail campaigns, driving successful marketing initiatives. Committed to advancing career goals by utilising a strong foundation in strategic planning and execution.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Admissions & Marketing Executive
R.E.A.L Schools
Johor Bahru, Johor
07.2024 - Current
- Surpassed student enrollment targets through strategic marketing and outreach initiatives.
- Executed digital and on-ground campaigns to enhance brand visibility.
- Managed Salesforce CRM to track leads and optimise conversion rates.
- Cultivated strong relationships with prospective families through personalised communication.
- Aligned admissions, marketing, and academic goals through collaboration with internal teams.
- Coordinated with sales teams to ensure alignment between promotional activities and revenue objectives.
- Developed events and marketing programmes to generate qualified leads.
- Collaborated with design team in creating visually appealing promotional materials, attracting more prospects.
- Managed PR activities, fostering positive relationships with key industry influencers and media representatives.
- Coordinated with sales team to ensure alignment of marketing strategies and goals.
Internship
Christina Home Care Centre
Petaling Jaya, Selangor
11.2023 - 03.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Conducted in-depth market research to understand consumer behaviour.
- Managed correspondence, keeping all parties up-to-date on project developments.
- Coordinated effectively with diverse teams for successful project execution.
Manager
M A Naresh Transport
Petaling Jaya, Selangor
12.2014 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Increase the business by 30% after taking over from my father.
- Maintained inventory control, reduced stock shortages.
- Boosted department efficiency by streamlining operational processes.
- Fostered a positive work environment with regular team-building activities.
- Cultivated strong relationships with clients to secure repeat business.
- Identified growth opportunities through comprehensive market research.
Security Officer
Certis Cisco
Paya Lebar, Singapore
08.2012 - 08.2014
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked the identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected the facility and property of guests by regularly circulating the premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Checked almost more than 100 people.
- Trained new members of the security team, raising overall team performance levels.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
Personal Trainer
True Fitness
Petaling Jaya, Selangor
10.2008 - 06.2012
- Educated clients on proper exercise techniques to minimise injury risk during workouts.
- Developed personalised workout plans, enhancing client fitness levels and monitoring progress.
- Trained clients in strength training, cardiovascular exercises, and stretching routines.
- Assisted clients in achieving personal fitness goals through realistic objectives.
- Motivated clients to remain committed to fitness goals using a positive approach.
- Increased personal sales by 50% through effective client engagement strategies.
- Promoted healthy lifestyle choices via regular wellness workshops.
- Maintained high safety standards during training sessions, ensuring client welfare.
Education
Master of Business Management - Business Management
Universiti Utara Malaysia (UUM)
12-2026
Bachelor of Management (Hons) - Management
Universiti Tun Abdul Razak (UNIRAZAK)
12-2024
Accreditation of Prior Experiential Learning (APEL) - Management
Universiti Tun Abdul Razak (UNIRAZAK)
12-2021
Certificate in Workplace Safety & Health - Occupational Health And Safety
NTUC Learninghub Pte. Ltd.
12-2013
Sijil Pelajaran Malaysia (SPM) - SPM
SMK (L) Bukit Bintang
12-2007
Skills
- Continuous improvement
- Influential negotiation
- Familiarity with agile methodology
- Business performance reporting
- Outbound marketing tactics
- Email campaigns coordination
- Direct mail campaigns
Certification
- Certificates of Completion by Microsoft Digital Literacy (Grab), Module 1 work with Computer, Module 2 Access Information Online, Module 3 Make a Call in Skype for Business, Module 4 Treat other Respectfully
Certificate of HACCP Food Safety System for Restaurants and other catering Servis
Certificate of Food Safety and Hygiene in the Catering
Languages
English
Malay
Mandarin
Tamil
Core Expertise
- Operations Management
- Customer Service Excellence
- Safety and Compliance
- Process Improvement
- Training and Development
- Stakeholder Management
Personal Information
References
- Mdm Nur Sakinah Diyanah Binti Abdullah, Head of Admissions & Marketing at R.E.A.L Schools Johor Bahru Campus, +6011-1023 3040
- Dr Mike Benjamin, Director at Christinas Home Care Centre, +6016-343 1979
Certifications
11-2023
Timeline
Admissions & Marketing Executive
R.E.A.L Schools
07.2024 - Current
Internship
Christina Home Care Centre
11.2023 - 03.2024
Manager
M A Naresh Transport
12.2014 - 07.2021
Security Officer
Certis Cisco
08.2012 - 08.2014
Personal Trainer
True Fitness
10.2008 - 06.2012
Bachelor of Management (Hons) - Management
Universiti Tun Abdul Razak (UNIRAZAK)
Accreditation of Prior Experiential Learning (APEL) - Management
Universiti Tun Abdul Razak (UNIRAZAK)
Certificate in Workplace Safety & Health - Occupational Health And Safety
NTUC Learninghub Pte. Ltd.
Sijil Pelajaran Malaysia (SPM) - SPM
SMK (L) Bukit Bintang
Master of Business Management - Business Management
Universiti Utara Malaysia (UUM)