Narendran Karuppiah
Senior Associate
Selangor
Summary
Senior Associate with over five (5) years of work experience in E-learning development tool (Vyond and Articulate Storyline 360), IT audits, ISO27001 implementation, industry standards (RMiT) compliance review, system readiness assessment and internal audit review in the banking, aviation, financial institution, construction, telecommunication, industries.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Associate
PricewaterhouseCoopers Risk Services Sdn Bhd
Kuala Lumpur
07.2021 - Current
- Developing 24 compliance modules E-learn of AML/CFT with expertise in Vyond and Articulate Storyline 360 for 3 years and as on going project.
- Assisted in performing Internal Audit for one of the largest telecommunication company in Malaysia embarking on internal controls based on the ISO_IEC 27001 requirements.
- Performed risk assessment for one of the financial institutions in Malaysia embarking on Storage and Backup based on the Bank Negara Malaysia RMiT requirements.
- Assisted in engagement to conduct Readiness Assessment & Implementation of ISO_IEC 27001 for a largest government agency in Malaysia.
- Assisted in engagement to establish IT Security Policy, Standards and Procedures based on ISO_IEC 27001 for a largest regulatory body in Malaysia.
- Assisted in engagement to conduct 2nd year Surveillance audit for of ISO_IEC 27001 for a largest government agency in Malaysia.
Associate
PricewaterhouseCoopers Risk Services Sdn Bhd
Kuala Lumpur
03.2018 - 06.2021
- Involved in Software Asset Management tool (Snow Software) agent deployment for all the servers in one of the largest bank in Malaysia for over a year with 100% completion of agent deployment.
- Involved in providing Audit Support for one of the largest local airline, by performing interface testing on legacy systems to ensure the integrity of data.
- Lead the Software license audit data collection engagement for one of the largest construction company in Malaysia.
- Involved in an AML/CFT capability E-learn building project in developing Creative E-learn content using (Vyond & Rise 360) for one of the financial institutions in Malaysia.
- Assisted in SOX audit for internal controls for one of the largest tobacco manufacturer.
- Assisted in conducting Date Time Stamp audit to comply with MCMC requirements for one of the licensed Certificate Authorities in Malaysia.
System Administrator
AEON Credit Service Malaysia
Kuala Lumpur
10.2017 - 01.2018
- Monitor Database threshold on daily basis for critical systems.
- Email to respective department to perform cleanup if storage space reaches the threshold.
- Monitor server status in Nagios monitoring dashboard and install Nagios monitoring tool for new servers during deployment.
- Create and managing system permissions and user accounts upon request.
Freelance IT Technician
WAPGROUP
Selangor
06.2015 - 09.2017
- Monitoring and responding quickly to incoming requests related to IT issues via phone and email.
- Maintaining user PCs, including upgrades and configuration as needed.
Helpdesk Assistant
Touch N Go
Kuala Lumpur
12.2012 - 05.2015
- Provide 1st level support via phone for (Petronas, Prasarana, PLUS Highway) on the Reload Terminal and Point of Sale system (POS) for whole Malaysia.
- Monitor ticket queues and prioritize requests based on urgency and impact.
- Escalate to 2nd level support, assign Field Engineers (FE) to site if issue is not resolved.
- Collect physical copy and close trouble tickets (TT) from field engineers for the onsite jobs perfomed.
- In charge of scheduling and assigning field engineers to site for third party banking retail customers (WINCOR, NCR, DIEBOLD)
- In-charge for planning and execution for mass deployment TnG card reader project for more than 200 machines with 100% completion rate.
- Prepare quotation and billing to third party banking retail customers.
- Compile and submit billing to the finance team on monthly basis.
- Assigned as Document Controller for Operations and Support department.
Education
Degree - Information Technology Hons in Network Technology
Kuala Lumpur Metropolitan University
Kuala Lumpur 06.2015 - 01.2018
Diploma - Networking and Security
INTI International University
Subang Jaya 06.2012 - 05.2015
Skills
VyondArticulate Storyline 360Rise 360
Auditing
Critical thinking and problem solving
Ability to Work in a Team
Certification
Microsoft Azure Data Fundamentals, (DP 900)
References
- Zulkarnain Abas (Associate Director) from PricewaterhouseCoopers Risk Services Sdn Bhd
Contact: 0192631077
Email: zulkarnain.abas@pwc.com
- Adrian Pravin Raj (Manager) from PricewaterhouseCoopers Risk Services Sdn Bhd
Contact: 0149639026
Email: adrian.irvthayaraj@pwc.com
Timeline
Microsoft Azure Fundamentals, (AZ 900)
04-2023
Microsoft Azure Data Fundamentals, (DP 900)
04-2022
Senior Associate
PricewaterhouseCoopers Risk Services Sdn Bhd
07.2021 - Current
Associate
PricewaterhouseCoopers Risk Services Sdn Bhd
03.2018 - 06.2021
System Administrator
AEON Credit Service Malaysia
10.2017 - 01.2018
Freelance IT Technician
WAPGROUP
06.2015 - 09.2017
Degree - Information Technology Hons in Network Technology
Kuala Lumpur Metropolitan University
06.2015 - 01.2018
Helpdesk Assistant
Touch N Go
12.2012 - 05.2015
Diploma - Networking and Security
INTI International University
06.2012 - 05.2015