Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
NAMDEV

NAMDEV

Jerantut,06

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Seeking a position in a dynamic organization where can launch career and work towards building a strong skill set. A hard working individual looking for a challenging position where can showcase skills and contribute to the growth of the organization.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Contract Dealer

Genting Sdn.Bhd
01.2024 - 03.2024
  • Greeted guests warmly, fostering positive atmosphere conducive to repeat patronage and customer loyalty.
  • Conducted regular audits of gaming equipment to guarantee proper functionality and compliance with regulations.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Managed chips and money transactions with attention to detail to prevent fraud.

Customer Service Representative

Transcosmos Malaysia Sdn. Bhd
02.2022 - 07.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Trained staff on operating procedures and company services.

Telemarketing Sales Representative

Wingo Starr Group Sdn.Bhd
11.2020 - 02.2022
  • Strengthened company reputation by delivering exceptional service to both internal colleagues and external contacts during phone interactions.
  • Collaborated with team members on joint projects, leading to increased overall team success rates in securing new clients.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Generated leads and established relationships with potential customers through outbound telephone calls.

Education

Diploma - Physiotherapy

Asia Metropolitan University
Cheras, Selangor, Malaysia
04.2001 -

Skills

Mobile repair technician

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Software

Smartphone

Interests

Ai & It

Timeline

Contract Dealer

Genting Sdn.Bhd
01.2024 - 03.2024

Customer Service Representative

Transcosmos Malaysia Sdn. Bhd
02.2022 - 07.2023

Telemarketing Sales Representative

Wingo Starr Group Sdn.Bhd
11.2020 - 02.2022

Diploma - Physiotherapy

Asia Metropolitan University
04.2001 -

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