Seasoned Trainer Supervisor from SOURCE GLOBAL, adept in Microsoft Office and excelling in interpersonal communication, I spearheaded multi-certification programs and training initiatives, significantly enhancing organizational efficiency. My creative problem-solving skills ensured training materials were always up-to-date, contributing to a marked improvement in operator performance and quality standards.
Overview
23
23
years of professional experience
Work History
Trainer Supervisor
SOURCE GLOBAL Known As Zero Mass Holdings Sdn Bhd
05.2022 - Current
Company Overview: Zero Mass Water Holdings
Conducted training sessions to ensure operators adopted best practices to reduce errors
Conduct OJT training for new hires (DLs) after MFG has been assigned processes by supervisors
Conduct OJT training for re certification and multi-certification for manufacturing processes
Ensure DL’s performance (OJT) monitoring for three consecutive days
Assign a buddy from process DL to assist the OJT operator during the training period
Delivering training programmes for IDL and DL when needed
Establish and maintain the DL certification programme and Training Skill Matrix
Issued job certification cards for DLs after OJT is completed
Update and monitor the DL's training skill matrix in order to ensure it is up-to-date
Conducted training on new documents released by Doc con, Quality Feedback, Quality Alert, findings, and Do’s and Don't s
Implementing a multi-certification programme for DLs offers several opportunities to improve organization efficiency, employee skills, and overall performance
Created successful on-the-job training based on the training assessment checklist
Collaborated with MFG team, Manufacturing Eng Team, and Quality team to create or provide successful training materials to enhance training
Conducted training sessions to ensure all team members followed SOP's for better understanding, became more efficient, achieved faster delivery, and maintained higher quality standards
Developed and delivered company policies and procedures, and drove data to Doc Con
Zero Mass Water Holdings
Senior Trainer
ASEM SEMICONDUCTOR (ASE)
02.2015 - 12.2021
Company Overview: Lead Frame
Conduct initial training for new New hire
Prepare training needs for New hire on board
Brief on process flow, then bring the QA to production for further information
Conduct generic for new hire's (QA)
ESD, SPC, a/mixing, date entry, QMS, clean room procedure, GP awareness, handling procedure
Give generic test(4 modules)
Mark test question papers, if the trainee not meet the goal set, re brief on the respective test question and retest the trainee
Key in the result into HRMS
Conduct pin 1 / package identification
Train on types of lead frame and parts name
Give practical test
Mark test papers, if the trainee not meet the goal set, re brief on package / pin identification and then retest
Key in the result into HRMS system
Conduct training on defects per respective process.(eg mold bga package and leaded package, dejunk , plasma, h/slug, pmc , ball mount, reflow, flux clean, substrate clean, ball rework, Icos , rvsi, x ray, e mapping ,open short, marking, p/singulation, forming, plating ,package sawing ,strip visual , final visual
Show the trainee on sample defects (picture and actual units/strips)
Ask question on defects spontaneously
Give practical test (3 attempt with same defects)
Mark the test paper (3 set of papers)
If the trainee fail to meet 3 attempt, then re brief the defects and give test with different set
Key in the result into HRMS system
Brief on standard operation procedure, documentation procedure, machine vocabulary
Give PT test for trainee
Prepare buddy checklist per process
Introduce to buddy the new intake
Follow up with new intake with buddy, and supervisor
Weekly comments follow up by trainers with supervisor and buddy
Give theory test on SOP, if meet the score proceed for 3rd party certification
Prepare Trainee Assessments card
Follow up with Exec, QA engineer and QA production head
Lead Frame
Senior QA
Dynacraft Industries Sdn Bhd
08.2002 - 04.2006
Company Overview: Lead Frame
Quality Assurance was responsible for ensuring that product and service meet the establish standards set by the company
Maintained strong quality control, and create quality measurement to track improvement in product
Ensure product meet customer expectation and demand
Communication with other team to solve problem if any
Lead Frame
Education
Supervisory Development Program
Supervisory Development Program
Penang
10-2024
CERTIFICATE - COMPUTER BASIC
SYSTEMATIC ISTITUTE
SPM -
SEKOLAH MENENGAH PEREMPUAN SRI MUTIARA
Skills
Microsoft Office
Training needs analysis
Computer technology
Training initiatives
Train-the-trainer
Training material updates
Creative problem solving
Interpersonal communication
Materials organization
New hire training
Skill Training
Personal Protective Equipment (PPE), Fast Impact
Microsoft PowerPoint (Intermediate Level) & (Advanced Level), PSDC
Mastering Supervisory Skills for Effective Leadership, TSY Consultancy International
Train The Trainer to Facilitate Like A Pro, INTI Training Centre
Effective Communication Skills, XcelLearn Resources
Mastering Microsoft Excel (Intermediate Level), INTI College
Supervisory Development Program, Dynacraft Industries
Top Skills And Languages
Microsoft Office, 17, Advanced, English, 10, 10, Bahasa Malaysia, 10, 10, Tamil, 10, 8
Miscellaneous
Yes, Yes, 1 Month Notice
References
Ms Faezah Hanum, Senior Executive, Dynacraft Industries Sdn Bhd, Bayan Lepas Industrial Park, 0164422802
Attributes
Excellent logical, analytical and creative thinking.
Positive attitude and ability to work in team and to take the leads as and when required.
Can effectively communicate to different behaviors & levels of people.
Fast learning in any field & knowledge.
Willing to learn and gain more knowledge with passion and positive mind.
Able to manage multiple tasks simultaneously.
Able to manage or handle confidential information.
Able to work under self-less leadership.
Personal Information
Age: 42
Date of Birth: 08/26/82
Gender: Female
Nationality: Malaysian
Marital Status: Married
Timeline
Trainer Supervisor
SOURCE GLOBAL Known As Zero Mass Holdings Sdn Bhd
05.2022 - Current
Senior Trainer
ASEM SEMICONDUCTOR (ASE)
02.2015 - 12.2021
Senior QA
Dynacraft Industries Sdn Bhd
08.2002 - 04.2006
Supervisory Development Program
Supervisory Development Program
CERTIFICATE - COMPUTER BASIC
SYSTEMATIC ISTITUTE
SPM -
SEKOLAH MENENGAH PEREMPUAN SRI MUTIARA
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