Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
NAJWA FARHANA BINTI SHAHARUDDIN

NAJWA FARHANA BINTI SHAHARUDDIN

KUALA LUMPUR

Summary

Proven Clinic Assistant with a track record of enhancing patient care and streamlining clinic operations at KLINIK AL-EILAAJ DR IZZAT. Skilled in medical office administration and demonstrating exceptional teamwork, I improved clinic efficiency and patient satisfaction. Excelled in payment collection and maintained high standards of cleanliness, contributing significantly to a welcoming clinic environment.

Overview

9
9
years of professional experience
2
2
Languages

Work History

CLINIC ASISSTANT

KLINIK AL-EILAAJ DR IZZAT
01.2024 - Current
  • Helped front desk staff register and process patients.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Accepted cash payments, adjusted balances and submitted records to accounting
  • Taking blood samples and specimen , dressing wounds and vital sign
  • Prepare procedure for scan ( MATERNITY )
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Updated inventory , expiration and answering incoming calls
  • Assist Doctor in procedures

CLINIC ASISSTANT

KLNIK FAMILI DR WAN KAMARIAH SDN BHD
12.2019 - 12.2023
  • Helped front desk staff register and process patients.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Accepted cash payments, adjusted balances and submitted records to accounting
  • Taking blood samples and specimen , dressing wounds and vital sign
  • Prepare procedure for scan ( MATERNITY )
  • Updated inventory , expiration and answering incoming calls
  • Assist Doctor in procedures

SALES GIRL

YOGEN FRUZ , DATARAN JELATEK
04.2016 - 03.2019
  • Increased store visibility by creating eye-catching merchandise displays that attracted customer attention.
  • .Contributed ideas during team meetings about how to improve overall store performance through marketing initiatives or process improvements.
  • Exceeded sales goals through effective prospecting strategies, reaching out to potential clients via phone calls, emails, or social media platforms.
  • .Assisted in organizing promotional events within the store such as sales, product launches, and seasonal events to drive increased foot traffic and ultimately boost sales.
  • Accepted and processed product returns.
  • Managed inventory levels to ensure adequate stock availability for peak selling periods.
  • Assisted in managing store operations, including opening/closing procedures and daily reconciliation of cash drawers.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

SEKOLAH KEBANGSAAN SERI PANGKOR
PULAU PANGKOR , PERAK

SEKOLAH MENENGAH KEBANGSAAN PANGKOR
PULAU PANGKOR , PERAK

Skills

Simple dressings

Payment collection

Medical office administration

Excellent Communication

Teamwork and Collaboration

Written Communication

Software

Microsoft Word

Microsoft Excel

Timeline

CLINIC ASISSTANT

KLINIK AL-EILAAJ DR IZZAT
01.2024 - Current

CLINIC ASISSTANT

KLNIK FAMILI DR WAN KAMARIAH SDN BHD
12.2019 - 12.2023

SALES GIRL

YOGEN FRUZ , DATARAN JELATEK
04.2016 - 03.2019

SEKOLAH KEBANGSAAN SERI PANGKOR

SEKOLAH MENENGAH KEBANGSAAN PANGKOR

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