NAJWA ZAINAL
DECORATER CAKE | HOST LIVE | TALENT | ADMIN
Shah Alam, Selangor
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
12
12
years of professional experience
Work History
HOME BAKER
SELF EMPLOYED
11.2024 - Current
- Decorate and customize cake, birthday, Anniversary and other related event.
- Collaborate with CAKEPIKNIK MALAYSIA, NONA & TV3 MALAYSIA, Presenting own custom cake to audience.
- Operated and maintained bakery equipment, including ovens and mixers.
CONVEYANCING CLERK
RASHID ASARI & CO
01.2023 - 10.2024
- Enhanced customer satisfaction by providing thorough explanations of complex legal terminology and processes to clients.
RECEPTIONIST CUM ADMIN
RASHID ASARI & CO
12.2021 - 06.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
CLINIC ASISTANT
ELIZABETH KLINIK
02.2021 - 03.2021
- Assisted with documenting clinic activities and updated medical records.
ADMIN ASISTANT
ORINS ADVERTISING
02.2018 - 07.2020
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
BEAUTICIAN
MARHAINAH BEAUTY
10.2017 - 01.2018
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
BILLING CLERK
PANTAI HOSPITAL
06.2017 - 08.2017
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
POLICE
PDRM
11.2015 - 08.2017
- Police volunteer regular
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
CUSTOMER SERVICES
MAXIS CENTRE
11.2015 - 05.2017
- Collaborated with suppliers in development and implementation of improvement plans, promotional strategies, and customer services optimization.
OPERATOR
JK WIRE HARNESS
07.2015 - 10.2015
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
CREW TRAINER
MC DONALDS
02.2014 - 07.2015
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
STPM -
SMK TUN SARDON
RENGIT, BATU PAHAT01.2014
SPM -
SMK TUN SARDON
RENGIT, BATU PAHAT01.2012
Skills
- MS OFFICE
- EXCEL
- POWERPOINT
- CLERICAL TASK
- OUTGOING CALL/IN
- COMMUNICATION SKILL
- CAKE DECORATING
- CUSTOMER SERVICE
- HOSTING
Personal Information
- ID Number: 950406-01-5050
- Date of Birth: 950406-01-5050
Timeline
HOME BAKER
SELF EMPLOYED
11.2024 - Current
CONVEYANCING CLERK
RASHID ASARI & CO
01.2023 - 10.2024
RECEPTIONIST CUM ADMIN
RASHID ASARI & CO
12.2021 - 06.2022
CLINIC ASISTANT
ELIZABETH KLINIK
02.2021 - 03.2021
ADMIN ASISTANT
ORINS ADVERTISING
02.2018 - 07.2020
BEAUTICIAN
MARHAINAH BEAUTY
10.2017 - 01.2018
BILLING CLERK
PANTAI HOSPITAL
06.2017 - 08.2017
POLICE
PDRM
11.2015 - 08.2017
CUSTOMER SERVICES
MAXIS CENTRE
11.2015 - 05.2017
OPERATOR
JK WIRE HARNESS
07.2015 - 10.2015
CREW TRAINER
MC DONALDS
02.2014 - 07.2015
STPM -
SMK TUN SARDON
SPM -
SMK TUN SARDON
Similar Profiles
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed
Mounaguru VisuvalingamMounaguru Visuvalingam
Technician at self employedTechnician at self employed
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
Aaron WalkerAaron Walker
Freelance Site Engineer at Self employedFreelance Site Engineer at Self employed
Lydia KoonLydia Koon
Product Manager at Luckin Coffee MalaysiaProduct Manager at Luckin Coffee Malaysia