Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NAJIB BAHAMAN

Business Development Executive
Kuala Lumpur

Summary

A person with strong interpersonal skills, effective time management abilities, and problem-solving expertise. Eager to tackle challenges, contribute to team environments, and continuously enhance skill set. Passionate about delivering high-quality work and exceeding expectations. Seeking a role with growth opportunities to make a meaningful impact.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education

Work History

Business Development Executive

Tiktok Shop
11.2023 - Current
  • Do an online and offline acquisition search a potential seller to join a tiktok shop.
  • conducting a market research to find a suitable brand and seller to become a merchant in tiktok shop.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Contributed to team objectives in fast-paced environment.

Credit Operation Executive

Bank Muamalat Malaysia Berhad
06.2022 - 11.2023
  • Managed document release processes using software to track user assignments and activities, protecting confidential company data.
  • Perform the discharge of charge for customer who has settled their loan.
  • Liaise with the solicitors to provide the documents for discharge of charge process.

Sales Account Manager

Telekom Malaysia
03.2021 - 10.2021
  • Maintained relationships with customers by providing ongoing support, information and guidance.
  • Studied market competitors to identify and take advantage of market gaps.
  • Assist account manager preparing document for bidding tender
  • Update product and success tender in salesforce.
  • Identified prospective customers and evaluated market potential.

CUSTOMER SERVICE EXECUTIVE

AEGISBPO SDN BHD
01.2020 - 06.2020
  • Managed all complex complaints, issues and problems to maintain customer satisfaction.
  • Closely monitored and oversaw customer service processes, detecting improvements required to enhance customer satisfaction.
  • Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies.
  • Communicate with customers through phone calls, online chats and emails to assess customer needs and provide solutions.

Internship Sport officer

Universiti teknologi mara
3 2019 - 6 2019
  • Do administration work in the office
  • Manage university student that involve in sport activities and competition
  • Organize sports event Manage the sport facilities and make sure all facilities and equipment are organize
  • Become a team manager for sports team in UITM.

Education

BACHELOR OF SPORT SCIENCE -

UNIVERSITI TEKNOLOGI MARA
06.2015 - 07.2017

DIPLOMA OF SPORT STUDIES - undefined

UNIVERSITI TEKNOLOGI MARA
03.2018 - 09.2019

Skills

    Microsoft words Intermediate

    Microsoft excel Intermediate

    Microsoft powerpoint Intermediate

    Communication skills Experienced

    Team player Intermediate

References

  • Badrul Hisham bin Zainal Abidin, +60 12-341 3790 / hisham.zainal@tm.com, Telekom Malaysia
  • Hanif Darimi, +60 16-634 7526 / hanif.darimi@bytedance.com, Tiktok Shop

Timeline

Business Development Executive

Tiktok Shop
11.2023 - Current

Credit Operation Executive

Bank Muamalat Malaysia Berhad
06.2022 - 11.2023

Sales Account Manager

Telekom Malaysia
03.2021 - 10.2021

CUSTOMER SERVICE EXECUTIVE

AEGISBPO SDN BHD
01.2020 - 06.2020

DIPLOMA OF SPORT STUDIES - undefined

UNIVERSITI TEKNOLOGI MARA
03.2018 - 09.2019

BACHELOR OF SPORT SCIENCE -

UNIVERSITI TEKNOLOGI MARA
06.2015 - 07.2017

Internship Sport officer

Universiti teknologi mara
3 2019 - 6 2019

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