NAIRUL NABILAH NOR HASHIM
Kuala Lumpur,14
Summary
Experienced and highly organized office administrator with a proven track record in document management, data analysis, and reporting. Adept at reviewing and correcting documents in accordance with internal and external submission guidelines. Skilled in updating spreadsheets and databases to track, analyze, and report on performance and sales data effectively.
Overview
13
13
years of professional experience
Work History
ADMIN OPERATION
GAMMON ALARM (M) SDN BHD
07.2024 - Current
- Support the smooth running of offices by carrying out clerical tasks and projects
- Maintain detailed logs of all alarms, respond to customer inquiries and update database
- Preparing, organizing and storing information in physical and digital form
- Act as the point of contact to liaise with suppliers and contractors
- To undertake ad-hoc work as assigned by the supervisor from time to time
- Overseeing stock storage processes, replenishing items according to business needs
- Maintain an accurate log sheet of daily moves in relation to the storage and dispatch of
ADMIN ASSISTANT CUM RECEPTIONIST
LWE ENGINEERING SDN BHD
05.2019 - 01.2020
- Check and monitor project staff on their daily recording in project current job logs of the company
- Oversee general office requirements and record costing for projects
- Transport booking and monitor travel log books for staff
- Record in Master List for quotations and outstanding quotations
- Maintain and arrange company official form for staff
- Arrange for interview sessions for interested application
- Attend to incoming phone calls and facsimiles for distribution
- Participate in Quality Management System & Management Review Team meetings
- Control scissor lift maintenance records and company vehicles for services/ repairs
- Order, control stock staff uniform and distribute
- Order selected item for company gift and contribution.
HR ASSISTANT CUM ADMIN
Vector InfoTech
02.2015 - 04.2018
- To perform full spectrum of HR functions, including payroll, preparing letters, attendance and records, compensation, reporting and analysis, employee relations & etc
- To perform recruitment processes including advertising, sourcing, screening, interview arrangement and coordination
- Monitor and process timely on staff confirmation, contract renewal, promotion, salary adjustment, appraisal etc
- Handle all matters relating to foreign workers employment and immigration procedures
- To coordinate internal & external trainings, events and programs
- Any other duties and relevant task will be assigned from time to time by the supervisor and management.
CUSTOMER SERVICE
ASTRO
07.2011 - 12.2014
- Maintaining a positive and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments and complaints
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service representatives
- Ensure customer satisfaction and provide professional customer support.
Education
SIJIL KEMAHIRAN MALAYSIA in OFFICE MANAGEMENT -
INSTUTUSI GENERASI
Kuala Lumpur 01.2011 - 6 2011
SPM - undefined
SMK SUNGAI BESI
PMR - undefined
SMK RAJA MUDA MUSA
PERAKUPSR - undefined
SJK(C) SALAK SOUTH
Skills
Administrative experience (5 years)
Microsoft Office (5 years)
Communication skills (4 years)
Computer skills (5 years)
Organisational skills
Office experience
Phone etiquette
Data entry
Time management
Maritalstatus
Married
Personal Information
- Expected Salary: RM3200
- Date of Birth: 29/04/1993
Languages
Malay
Proficient
C2
English
Upper intermediate
B2
Mandarin
Advanced
C1
Software
MS Word
MS Excel
Ms Power Point
Office Management
Timeline
ADMIN OPERATION
GAMMON ALARM (M) SDN BHD
07.2024 - Current
ADMIN ASSISTANT CUM RECEPTIONIST
LWE ENGINEERING SDN BHD
05.2019 - 01.2020
HR ASSISTANT CUM ADMIN
Vector InfoTech
02.2015 - 04.2018
CUSTOMER SERVICE
ASTRO
07.2011 - 12.2014
SIJIL KEMAHIRAN MALAYSIA in OFFICE MANAGEMENT -
INSTUTUSI GENERASI
01.2011 - 6 2011
SPM - undefined
SMK SUNGAI BESI
PMR - undefined
SMK RAJA MUDA MUSA
UPSR - undefined
SJK(C) SALAK SOUTH
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