Learning and Education
NAGESWARY NAGIAH
ADMINISTRATIVE ASSISTANT
Bandar Sunway
Summary
Seeking a position where I can utilize my writing, organizational, and creative skills to contribute positively to the company. Experienced in customer service, office management, executive support, and document preparation. Proficient in Microsoft Office programs. I look forward to the opportunity to discuss my qualifications with you in more detail.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
ADMINISTRATIVE ASSISTANT
ANAIKA COLLECTION SDN BHD
08.2022 - Current
- Greet visitors, candidates answer phone calls and run errands while maintaining professional
- Maintain the office and keep all the office equipment in check as well as order any necessary office supplies
- Check /Track and keep inventory on office supplies
- Order office stationery and sundries
- Manage incoming and outgoing correspondence (emails, mail, packages)
- Maintaining filing system
- Provide customer support by answering the phone and replying to emails in timely manner
- Provide administrative support via email and phone calls
- Manage Calendars by scheduling important meetings, arrange meeting rooms for interviews
- Monitoring and supervising Cleaners, Security guards and maintenance
- Maintain company facilities and tools, (Coffee machine, water dispenser, Aircon and printer)
- Office building maintenance
- Support various team within organization as needed
- Plan and coordinate bosses events and meeting rooms
- Prepare Monthly expenses report
- Perform data entry and update records/databases accurately
- Managing an administrative budget
- Verify quotation, create purchase order, follow up with PO team, submit invoices for payments
- Liaise with customers / Vendors on delivery and follow up on payments status via email
- support daily office operations and ensure smooth workflow
EXECUTIVE EXAMINATION
SEGI COLLEGE SUBANG JAYA
12.2018 - 06.2022
- Pre-Examination -Examination Student subject registration (Block entry) for all Faculties
- Prepare stationary for examination
- Exam Pack - Printing Question papers, Label and storing
- Prepare Exam Hall venue and Sitting Layout
- Invigilate exam venue/Prepare attendance list -/PDF and email to respective lecturers
- Post Examination -Prepare invigilation report
- Prepare passing rate
- Prepare Marks Template
- Key in and process Marks
- Generate Overall and Broadsheet
- Attending Exam Board Meetings
- Taking Meeting minutes
- Preparing Certificate, Transcript and Completion letter
- Printing Certificate, Transcript and Completion letter
- Prepare student profile
- PDF student result
- Filing student attendance, certificate, and other documents
- Prepare Academic Transcript / Internal Transcript for Degree programs
- Courier documents international and domestic
- Releasing student Certificate and transcript
- Attending student enquiry via calls and emails
- Reply accordingly
- Prepare passing rate and student profile after examination
- Process student results create link through Microsoft 365 One drive
- Additional Participation: Reception Duty at management floor
- Attending student inquiry face to face, via email and calls
- Other admin duties
SALES ADMIN
HERCULES SDN BHD
09.2015 - 06.2018
- Processing Sales orders and issue Performa invoices
- Processing invoices for all sales transactions
- Create products codes and new customers in ERP System
- Registering new customer details/Update/Maintaining customer database
- Handling cash sale customers & Petty Cash
- Key weekly sales figures and total sales
- Supporting the sales personals with general operations to help reach the team's objectives
- Supporting front line / Walk in customers
- Handling customer enquiry face to face and calls
- Develop and maintaining appropriate filing systems
- Responsible for office incoming outgoing courier
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
- Sending samples to new and existing customer
- Following up customer needs
- Receiving Purchase orders and verify the orders
LIBRARY ASSISTANT
TAYLOR'S UNIVERSITY LAKESIDE
06.2013 - 11.2013
- Counter enquiries/ Front desk
- Registering students Id / Create new account
- Shelving books according to faculty
- Handling book binding and Exam papers
- Patrolling in library
- Assist library administration
- Processing new books and journals
- Handling Staff / Students requests on books
- Guide students in using lending services
- Intra library loan
- Handling fines / provide summary reports
- Handling newspaper records
- Borrowing /returning books in system
CUSTOMER SERVICE OFFICER
SINGAPORE POST LIMITED
03.2011 - 11.2012
- Postal and government services
- Passport application
- Road tax payment
- Bill payments
- Admin and clerical /post office
- Customer Consultant / Enquiry
- Processing Mails
- Attending to Shipment Enquiries
- Processing Courier to oversea
- Handle Money transfer services
- Handle petty cash
- All post office transactions
- Serve customer in a good manner
- Cross selling signpost products
- Stock checking/ internal Audit
Education
Diploma - Medical Laboratory Technology
PTPL COLLEGE (Advanced Management Technology Centre)
06.2006 - 06.2009
STPM - undefined
SECONDARY SCHOOL -SEKOLAH MENENGAH KHIR JOHARI
SUNGAI SUMUN, PERAK 01.2004 - 12.2005
SPM - undefined
SECONDARY SCHOOL -SEKOLAH MENENGAH SERI MUARA BAGAN DATOH
01.2004 - 12.2005
Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Calendar & Scheduling Management
- Data Entry & Database Management
- Manage office equipment
- Document Preparation & Filing
- Time Management
- Attention to Detail
- Patience & Professionalism Under Pressure
- Filing Management
- Phone & Email Support
- Medical terminology knowledge
- Handle customer inquiries
- Follow up with customers
- Active Listening & Clear Communication
- Call Handling & Email Correspondence
- Client Relationship Management
- Multitasking in Fast-Paced Environments
- High adaptability to new environment
- Driving License DA
Company Training Attended
- Super Secretaries and Administrators Conference 2024
- Adapting to Covid-19 the Business Chameleon Effect.
- Design Thinking: Developing a connected strategy workshop.
- Onsite user Training, EMS & CMS.
- Microsoft Excel for intermediate level.
- Microsoft Office 365.
- Power BI.
- Emotional intelligence.
Activities
- Member of Biomedical science club.
- Member of Indian cultural society PTPL College.
- Social Service Member in Orphanage home and intellectual disable children.
- Lead Team building Mini Sports day at Management and science University MSU Shah Alam.
- Treasurer for Indian Cultural Society.
- Automation President of Higher Secondary School Library.
Expected Salary
RM3700 (Negotiable)
Training
- Exhibition & Demo: Team building mini sports - on forensic lab demo, CPR demo, anatomy lab Pathology lab, Hematology lab, Microbiology lab, Blood bank (blood grouping & transfusion) and Parasitological Lab.
- Attended Industrial training as Medical Laboratory technologist at Teluk Intan, Perak General Hospital (04/01/09 - 07/01/09), Involved in the following lab activities, Biochemistry lab, Pathology lab, Hematology lab, Microbiology lab, Blood bank and Cytology lab.
- Key Responsibilities: Receiving sample in pathological lab office counter, Registering pre and post patient data in system, Determining laboratory result's, record data and dispatch system's accuracies, Maintaining Quality Control on laboratory equipment's.
- Attended Pre-Analytical Workshop in General Hospital Teluk Intan.
- Attended training on CPR workshop, conducted by Malaysian Red-Crescent at MSU, (08/16/08).
- Attended a demo session by PDRM forensic Lab, Bukit Aman.
- Excellent team worker with medical lab technologist, Science Officers and Medical assistant.
Interests
Travel and Adventure
Creative Pursuits
Enjoy reading novels for personal enrichment and relaxation Passionate about sports, promoting teamwork, discipline, and a healthy lifestyle
References
Ms. Norzana Nurddin
ANAIKA COLLECTION SDN BHD (VALIRAM)
Wisma GBA, No 6 Jalan SS13/4 Section 13,
47500 Subang Jaya, Selangor.
Tel: 03-5621 8000
Email: norzana.nurddin@valiram.com
Relationship: Assistant Manager HR
Ms. Thirumeni
SEGI COLLEGE SUBANG JAYA
1, 47600 UEP Subang Jaya,Selangor.
Tel: 012-5881655
Email: thirumenisinnappoo@segi.edu.my
Relationship : Manager Examinations
Pn. Nora
Hercules Sdn Bhd
Lot 1, Jalan Gudang 16/9, 40200 ShahAlam, Selangor.
Tel: 019-2740304
Email: nora@herculesmalaysia.com
Relationship: Manager Production
Availability
2 months notice
(Will coordinate with HR to negotiate an earlier release if required upon job offer)
Timeline
ADMINISTRATIVE ASSISTANT
ANAIKA COLLECTION SDN BHD
08.2022 - Current
EXECUTIVE EXAMINATION
SEGI COLLEGE SUBANG JAYA
12.2018 - 06.2022
SALES ADMIN
HERCULES SDN BHD
09.2015 - 06.2018
LIBRARY ASSISTANT
TAYLOR'S UNIVERSITY LAKESIDE
06.2013 - 11.2013
CUSTOMER SERVICE OFFICER
SINGAPORE POST LIMITED
03.2011 - 11.2012
Diploma - Medical Laboratory Technology
PTPL COLLEGE (Advanced Management Technology Centre)
06.2006 - 06.2009
STPM - undefined
SECONDARY SCHOOL -SEKOLAH MENENGAH KHIR JOHARI
01.2004 - 12.2005
SPM - undefined
SECONDARY SCHOOL -SEKOLAH MENENGAH SERI MUARA BAGAN DATOH
01.2004 - 12.2005
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