NAGAVALLI PALAANIANDY
EXECUTIVE
Klang, Selangor
Summary
To further develop my professional career with an executive management position in a world-class company. Seeking to diversify my skills in another industry and as part of a larger organization.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Logistics Operations Executive Team Leader
UNIGLORY LOGISTICS SDN BHD
05.2021 - Current
- Streamlined logistics operations by implementing efficient processes and procedures.
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and learning opportunities within the logistics field.
- Collaborated with sales teams to develop strategic plans that resulted in increased customer satisfaction levels related to product availability and delivery timelines.
- Supervised logistics functions and operations.
- Prepared and presented reports to management on logistics performance.
- Collaborate with IKEA's company.
CUSTOMER SERVICE
SAVENA LOGISTICS (M) SDN BHD
01.2018 - 01.2020
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Processing orders, forms, applications, and requests.
- Arranging transport as per customer required.
- Managing warehouse activities, including receiving, storing, and shipping goods.
CUSTOMER SERVICE
DA LOGISTICS (M) SDN BHD
01.2016 - 01.2018
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Communicating and coordinating with colleagues as necessary.
- Negotiated favorable shipping rates with carriers, leading to cost savings for both the company and its customers.
- Arrange all custom related document such as K1, K2, K3 and K8.
Education
BACHELOR IN MANAGEMENT - OPERATION
UNIVERSITI MALAYSIA PAHANG
01.2019 - 01.2021
DIPLOMA IN LOGISTIC - undefined
UNIVERSITI TEKNOLOGI MALAYSIA (SPACE)
01.2018 - 01.2020
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK KARAK
Skills
MS Family
Decision-making
Safety procedures
KPI development
Transportation planning
Logistics management
Shipping coordination
Documentation management
Maintenance team collaboration
Logistics execution
Cost reduction strategies
Teamwork
Customer service
Problem-solving
Accounting Synergy
Interests
GYM
BADMINTON
GARDENING
FISHING
Biography
951123-06-5458, SINGLE, 11/23/95, 25, MALAYSIAN, FEMALE, RM3000 - RM3500
Software
AEO
ALDEC
TEAMS
Certification
KURSUS EJEN KASTAM
Timeline
OSH COORDINATOR
11-2024
AED TRAINNING
05-2024
ISO AWARENESS
06-2023
KURSUS EJEN KASTAM
08-2022
Logistics Operations Executive Team Leader
UNIGLORY LOGISTICS SDN BHD
05.2021 - Current
BACHELOR IN MANAGEMENT - OPERATION
UNIVERSITI MALAYSIA PAHANG
01.2019 - 01.2021
CUSTOMER SERVICE
SAVENA LOGISTICS (M) SDN BHD
01.2018 - 01.2020
DIPLOMA IN LOGISTIC - undefined
UNIVERSITI TEKNOLOGI MALAYSIA (SPACE)
01.2018 - 01.2020
CUSTOMER SERVICE
DA LOGISTICS (M) SDN BHD
01.2016 - 01.2018
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK KARAK