Nadzirah Ramlee

• Provided robust support to the Inside Sales Team for the ANZ market, focusing on hardware and software maintenance, as well as new product offerings.

• Enhanced customer satisfaction by effectively communicating with the sales team to identify and recommend optimal solutions.

• Streamlined the sales process by accurately quoting prices and processing orders for both the Inside Sales Team and business partners.

• Ensured order accuracy by validating purchase orders, part numbers, and contract numbers.

• Contributed to team efficiency by assisting with project tasks aligned with Key Performance Indicators (KPIs).

• Conducted comprehensive analysis of clients' financial documents, assessing income, expenses, and liabilities.

• Provided expert guidance on finance and insurance options tailored to individual client profiles.

• Developed strategic financial plans to meet clients' long-term financial goals.

• Customized financial plans to align with clients' evolving needs and circumstances.

• Spearheaded Inside Sales initiatives for Data Centre Group, focusing on Renewal Maintenance Contracts, Warranty Services, and Professional Services.

• Fostered and sustained robust relationships with existing and prospective clients and business partners.

• Employed data analysis to optimize service offerings for new and established customer bases.

• Managed full sales cycle with punctuality, from identification to negotiation and closure, aligned with quarterly targets.

• Generated quotes for partners and end-users, successfully closing sales to meet and exceed quarterly quotas.

• Orchestrated recruitment processes for permanent positions, streamlining candidate selection and interview scheduling.

• Managed timely issuance of interview correspondence, enhancing communication efficiency.

• Maintained an up-to-date HR database, ensuring accuracy and compliance with legal standards.

• Supported the payroll department with meticulous assistance.

• Managed comprehensive car rental services catering to local residents and university students in Batu Pahat, ensuring a seamless transportation solution.

• Spearheaded franchise business operations at Peace Collections, One Segamat Mall.

• Expertly addressed customer needs, ensuring a personalized shopping experience.

• Demonstrated strong closing abilities, consistently meeting sales targets.

• Scholarship: JPA
• 4 Times Deans List in 4 Semester consecutively
• GPA: 3.45

• UPSR 5As
• Penilaian Menengah Rendah - 7As 1B
• Sijil Pelajaran Malaysia 4As 4Bs 1C