Summary
Overview
Work History
Skills
Certification
Career Experience
Affiliations
Professional Certificates
Post Graduate Level
Education
Training and Coaching
Publications
Timeline
Generic
Nadya Rahmat

Nadya Rahmat

A smooth sea never made a skilled sailor.” I'm multi-system specialist in Quality, Risk, Auditor, Legal and Compliance Expertise.
Kuala Lumpur

Summary

Nadya is a multi-system specialist and compliance expert with more than 20 years working experiences Lead Auditor, Risk and Management Assessor (Strategic and Operation), System implementer and maintenance of Quality, Safety, Information Security and Environment Management. Nadya has the great exposure to lead regional office on audit, governance and compliance matter to ASEAN business office for the transformation journey in term of process and system improvement uphold the good governance, internal control, policies and procedures of corporate and business function. Nadya also have experience in drafting and/or review commercial contracts with minimum guidance from legal counsel. Nadya actively conducts awareness sessions to company including its subsidiaries and shared vital knowledge in handling internal and external changes. Nadya also provides consultancy services to improve the management system of the organization and liaise with certification bodies.

Overview

20
20
years of professional experience
10
10
Certifications

Work History

Head, Corporate Governance and Compliance

Tekmark Group of Companies
Kuala Lumpur, Kuala Lumpur
09.2023 - Current
  • Develop, implement, and oversee the corporate governance framework for HQ and Regional Office
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Ensure board members and management are aware of and comply with governance regulations and best practices
  • Coordinate and facilitate board meetings and other governance-related activities
  • Ensure the organization complies with all applicable laws, regulations, and internal policies
  • Develop and implement compliance programs to mitigate risks related to legal or regulatory violations
  • Monitor changes in relevant laws and regulations and update policies accordingly
  • Draft, update, and manage corporate policies related to governance, ethics, and compliance
  • Ensure policies align with industry standards and regulatory requirements
  • Communicate policy updates to the organization and provide training where necessary
  • Identify compliance risks and work with various departments to implement risk mitigation strategies
  • Develop and maintain internal controls to manage and mitigate governance-related risks
  • Perform regular audits and reviews to assess compliance effectiveness and recommend improvements
  • Build and maintain relationships with relevant regulatory bodies
  • Represent the company in legal or regulatory matters and negotiations
  • Ensure timely and accurate reporting to regulatory authorities
  • Coordinate with other departments to ensure regulatory filings are complete and accurate
  • Develop training programs to ensure employees understand and comply with governance and compliance requirements
  • Perform regular internal audit and reporting.

Head, Group Corporate Management

Aeon Credit Service Berhad
09.2022 - 09.2023
  • Ensure that governance structures are implemented consistently across all subsidiaries
  • Draft, update and review internal policy, procedures related to Corporate Management
  • Monitor compliance with internal policies, corporate governance standards, and regulatory requirements
  • Provide guidance to boards and senior management teams on governance and operational issues
  • Oversee and support the management teams of subsidiaries to ensure they meet their performance targets
  • Establish standardized processes and policies across the group to ensure consistency in operations
  • Monitor and evaluate the performance of subsidiaries, ensuring timely interventions to address underperformance
  • Work with senior leadership to identify and pursue growth opportunities such as mergers, acquisitions, or joint ventures
  • Manage and maintain multiple ISO standard for the Group.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Head, Corporate Services

Tekmark Sdn Bhd
09.2020 - 09.2022
  • Provide leadership and direction to the corporate services teams, including HR, IT, Sales Operation and Procurement
  • Oversee the overall HR function, including recruitment, employee relations
  • Provide legal support for contracts, agreements, and other corporate documents
  • Identify and manage risks related to corporate services, including operational, legal, and compliance risks
  • Develop and implement corporate policies that ensure compliance with governance frameworks and regulatory requirements
  • Oversee the IT department to ensure efficient operation of the organization’s technology infrastructure
  • Manage and maintain ISO900:12015 standard.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Head, Internal Audit and Compliance

Gagasan Nadi Cergas Berhad
Petaling Jaya, Selangor
02.2017 - 06.2020

- Ensuring that an organization operates within its regulatory frameworks and internal policies while maintaining accountability through effective auditing practice

- Advise senior management and the board on audit and compliance issues, risks, and best practices.

- Design and oversee the execution of internal audit plans, including financial, operational, and compliance audits.

- Provide regular reports to the audit committee, senior management, and board of directors on internal audit and compliance activities.

- Ensure that the organization complies with all relevant laws, regulations, and standards, such as anti-bribery (ISO 37001), environmental regulations (ISO 14001) and Safey Management (ISO45001).

- Maintain and update the compliance program, policies, and procedures through effective ISO9001 standard.

- Ensure effective controls are in place to mitigate financial, operational, and compliance risks.

- Skilled at working independently and collaboratively in a team environment.

- Proven ability to learn quickly and adapt to new situations.

Senior Executive, Quality Assurance

Finance Accreditation Agency Berhad
01.2013 - 02.2016
  • Spearheaded process improvements that resulted in higher efficiency levels without compromising product quality or safety standards.
  • Mentored junior Quality Assurance team members, fostering a learning environment that promoted skill development and knowledge sharing among colleagues.
  • Conducted root cause analysis for recurring issues, leading to the implementation of effective preventative measures that reduced defects.
  • Developed KPIs to track progress toward quality objectives, providing regular updates to senior leadership on performance metrics.
  • Collaborated with cross-functional teams to ensure seamless integration of quality standards by adopting ISO 9001 standard
  • Championed data-driven decision-making within the Quality Assurance department, leading to more informed and impactful strategic initiatives.
  • Recorded, analyzed, and distributed statistical information.
  • Draft company policies, procedures and forms for governance control
  • Perform internal audit activies and regular reporting to senior management

Manager, Medical Record

Gleneagles Hospital Kuala Lumpur
01.2012 - 01.2013
  • Supervise and manage the medical records team, including assigning tasks, monitoring performance, and providing training.
  • Ensure that the staff adheres to policies regarding the management and confidentiality of patient records.
  • Conduct regular staff meetings to discuss updates, improvements, and any issues regarding medical record handling.
  • Oversee the accurate and efficient filing, storage, and retrieval of patient medical records, including both physical and electronic records.
  • Ensure that medical records are organized in a systematic manner that allows for easy access by authorized personnel.
  • Implement standardized procedures for documentation, coding, and archiving medical records.
  • Manage the retention and archiving of medical records in compliance with legal retention periods and organizational policies.
  • Oversee the secure disposal of outdated or inactive medical records in accordance with data protection and privacy regulations.
  • Work closely with doctors, nurses, and other healthcare professionals to ensure the accuracy and completeness of patient medical records.
  • Address any issues or discrepancies in medical documentation and resolve them in a timely manner.

Senior Executive, Health Informatics

Prince Court Medical Centre
05.2008 - 06.2012

Oversee the collection, storage, and management of health-related data, ensuring accuracy and accessibility.

- managing and maintaining patient health information in compliance with legal, ethical, and healthcare standards.

- Prepare for and participate in external audits and inspections related to medical records management.

- Regularly audit medical records to identify potential privacy or security risks and take appropriate corrective actions.

- perform ICD10 coding and ensure accurate medical coding for diagnoses, treatments, and procedures, ensuring they are properly reflected in patient records.

- Facilitate the retrieval of medical records for healthcare providers, insurance companies, and patients as requested.

- Implement and manage policies for the retention, archiving, and disposal of medical records in compliance with legal retention periods.

  • Conducted in-depth data analyses to identify trends and patterns, informing organizational decisionmaking.
  • Integrated disparate databases into a unified platform by conducting robust data migration efforts.
  • Optimized data accuracy for improved decision-making with thorough quality control measures.

Executive, Health Information

Pantai Medical Centre
01.2005 - 04.2008

- Oversee the collection, storage, and management of health-related data, ensuring accuracy and accessibility.

- managing and maintaining patient health information in compliance with legal, ethical, and healthcare standards.

- Prepare for and participate in external audits and inspections related to medical records management.

- Regularly audit medical records to identify potential privacy or security risks and take appropriate corrective actions.

- perform ICD10 coding and ensure accurate medical coding for diagnoses, treatments, and procedures, ensuring they are properly reflected in patient records.

- Facilitate the retrieval of medical records for healthcare providers, insurance companies, and patients as requested.

- Implement and manage policies for the retention, archiving, and disposal of medical records in compliance with legal retention periods.

  • Conducted in-depth data analyses to identify trends and patterns, informing organizational decisionmaking.
  • Integrated disparate databases into a unified platform by conducting robust data migration efforts.
  • Optimized data accuracy for improved decision-making with thorough quality control measures.

Skills

Customer Service

Problem-Solving

Flexible and Adaptable

Multitasking

Supervision and leadership

Excellent Communication

Certification

International Registered Certified Auditor

Career Experience

20, Technology and Telecommunications, Financial Services, Property Development, Construction, Healthcare, Manufacturing

Affiliations

  • Institute of Internal Auditor Malaysia
  • Malaysian Institute of Human Resource Management
  • Chartered Quality Institute, United Kingdom

Professional Certificates

  • ISO standards (ISO9001:2015, SO14001:2015, ISO45001:2018, ISO27001:2022, ISO37001:2018)
  • Risk Management
  • Internal Audit
  • Strategic and Operation Risk Management
  • Corporate Governance and compliance
  • Contract Management
  • OSH Coordinator
  • Project Governance and Compliance

Post Graduate Level

Doctorate Business Administration, International Islamic University of Malaysia, 2024

Education

Master of Management, International Islamic University of Malaysia, 3.19

Training and Coaching

  • Business Administration
  • Quality Management
  • Marketing Management
  • Corporate Strategy
  • Risk Management & Organisation Behaviour
  • Organisation Change & Customer Relations Management

Publications

International Journal of Business and Management, Employees’ Feedback: Critical Success Factors in Managing Compliance Efficiency in an Organisation, https://www.ijbmjournal.com/uploads/2/6/8/1/26810285/60022020-ijbm-09-16.pdf, MM/DD/YY

Timeline

Head, Corporate Governance and Compliance

Tekmark Group of Companies
09.2023 - Current

Head, Group Corporate Management

Aeon Credit Service Berhad
09.2022 - 09.2023

Head, Corporate Services

Tekmark Sdn Bhd
09.2020 - 09.2022

Head, Internal Audit and Compliance

Gagasan Nadi Cergas Berhad
02.2017 - 06.2020

Senior Executive, Quality Assurance

Finance Accreditation Agency Berhad
01.2013 - 02.2016

Manager, Medical Record

Gleneagles Hospital Kuala Lumpur
01.2012 - 01.2013

Senior Executive, Health Informatics

Prince Court Medical Centre
05.2008 - 06.2012

Executive, Health Information

Pantai Medical Centre
01.2005 - 04.2008
International Registered Certified Auditor
Certified Lead Auditor
Risk Management
Corporate Governance and Compliance
ISO standards (ISO9001:2015 Quality Management System, ISO14001:2015 Environment Management System, ISO45001:2018 Occupational Safety Management System, ISO37001:2018 Anti Bribery Management System, ISO27001:2013 Information Security Management System) Implementer and Management Representative
Occupational Safety and Health Act
Root Cause and Effect Analysis
Failure Mode Effect Analysis
Integrity and Code of Ethics
Managing Project Effectively and Its Challenges
Nadya RahmatA smooth sea never made a skilled sailor.” I'm multi-system specialist in Quality, Risk, Auditor, Legal and Compliance Expertise.