Nadia Azmy
Setapak, Selangor
Summary
Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships. Track record of leading successful business development initiatives and fostering collaborative team environments.
Overview
12
12
years of professional experience
1
1
Language
Work History
General Manager, Sales
HREDGE CONSULTING SDN BHD
09.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
- Implemented sales strategies to maximize profits and achieve sales targets consistently.
Sales Account Manager
CLJ MALAYSIA SDN BHD
08.2019 - 07.2024
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Anticipated clients' needs by staying in touch on regular basis.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Identified new business opportunities through market research and networking efforts, contributing to company growth.
- Collaborated with cross-functional teams for efficient project management and successful completion of deliverables.
- Maintained detailed records of all project activities, facilitating accurate reporting and analysis when required by management or other stakeholders involved in each transaction process.
- Implemented strategic sales plans leading to increased revenue and profitability for the company.
Senior Sales Executive
DOUBLE TREE BY HILTON
10.2017 - 07.2019
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Implemented detailed follow-up plans for leads, converting them into loyal customers over time.
- Coordinated all aspects of event logistics from venue selection to post-event evaluation, ensuring seamless execution every step of the way.
- Collaborated with team members to develop meaningful relationships with potential clients, resulting in increased sales.
- Increased revenue through upselling additional services to existing clients by providing customized solutions based on their needs.
- Consistently met and exceeded sales quotas through a combination of persistence, creativity, and thorough understanding of client needs.
Sales Executive
IBIS STYLE KL
04.2016 - 09.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Evaluated performance metrics regularly, identifying areas of improvement and adjusting strategies accordingly for continuous growth.
- Boosted revenue through upselling hotel services, amenities, and group offerings during the sales process.
- Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
- Developed customized proposals tailored to each potential client''s needs, improving conversion rates from inquiries to bookings.
Sales Executive
UTS MARKETING SOLUTION SDN BHD
04.2014 - 03.2016
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
- Delivered informative product presentations that showcased features and benefits, leading to higher conversion rates.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
Sales Executive
AEGIS BPO SOLUTION
11.2012 - 01.2014
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Provided exceptional customer service, resolving complaints promptly and professionally to maintain client satisfaction levels.
- Identified potential upselling opportunities by thoroughly understanding client needs during phone conversations.
- Participated in regular training sessions to stay up-to-date on product knowledge and enhance selling skills.
- Delivered informative product presentations that showcased features and benefits, leading to higher conversion rates.
- Implemented creative cold-calling techniques that resulted in higher lead conversion and increased overall sales.
- Assisted in the launch of new products, introducing them to customers and generating interest through compelling pitches.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Implemented upselling techniques to increase revenue and move product.
Education
BACHELOR IN MASS COMMUNICATION - Mass Communication
UNIVERSITI INDUSTRI MALAYSIA
Shah Alam, Selangor, Malaysia10-2011
Skills
Customer relationship management
Project management
Customer retention
Business development
Team leadership
Client relations
Websites
Timeline
General Manager, Sales
HREDGE CONSULTING SDN BHD
09.2024 - Current
Sales Account Manager
CLJ MALAYSIA SDN BHD
08.2019 - 07.2024
Senior Sales Executive
DOUBLE TREE BY HILTON
10.2017 - 07.2019
Sales Executive
IBIS STYLE KL
04.2016 - 09.2018
Sales Executive
UTS MARKETING SOLUTION SDN BHD
04.2014 - 03.2016
Sales Executive
AEGIS BPO SOLUTION
11.2012 - 01.2014
BACHELOR IN MASS COMMUNICATION - Mass Communication
UNIVERSITI INDUSTRI MALAYSIA
Similar Profiles
NUR SYAFAWANI BINTI MOHD ISANUR SYAFAWANI BINTI MOHD ISA
Human Resources & Admin Executive at APIS Consulting Sdn BhdHuman Resources & Admin Executive at APIS Consulting Sdn Bhd
CHUNG SIN KEATCHUNG SIN KEAT
Solutions Engineer at Enfrasys Consulting SDN BHDSolutions Engineer at Enfrasys Consulting SDN BHD
MANDEEP KAUR MANDEEP KAUR null
Finance Lead/Responsible at Delaware Consulting Malaysia Sdn. BhdFinance Lead/Responsible at Delaware Consulting Malaysia Sdn. Bhd