Summary
Overview
Work History
Education
Skills
COMMUNICATION
References
ADDRESS AND CONTACTS
Timeline
Generic
MUHAMMAD NABIL FIKRI BIN ABDUL RAHIM

MUHAMMAD NABIL FIKRI BIN ABDUL RAHIM

Alor Setar

Summary

Seeking experience in professional and challenging role in respected company to develop skills and expertise. Skilled in quality control processes and inspection techniques, adept at identifying and resolving defects efficiently. Skilled in maintaining compliance with industry standards and improving production quality.

Overview

9
9
years of professional experience

Work History

Barista

Berjaya Strabucks Coffee
06.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Quality Assurance Technician

Plexus Manufacturing Sdn. Bhd.
01.2020 - 08.2022
  • Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Ensuring goods and products comply with company standards as well as Federal and State law.
  • Adjusted, repaired and replaced defective parts and materials.
  • Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
  • Reporting quality anomalies to the supervisor.
  • Inspected finished products for overall quality and adherence to company policy and customer's specifications.
  • Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.

ICT EDP & Maintenance Assistant

Home Product Center
07.2017 - 12.2019
  • Open and Log Cases for issues and troubleshooting.
  • Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
  • Increased user satisfaction with effective communication and prompt resolution of support tickets.
  • Streamlined IT processes by developing and implementing efficient workflow procedures.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and I/O hardwares.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Maintained office PCs, networks and mobile devices.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Repair and Maintain fixtures, trolleys and electrical wiring in store. Lighting, Fixing, Installation and etc
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.

Front Office Receptionist

TH Hotel
08.2016 - 12.2016
  • Specialization: Guest Service Assistant
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Making reservation online booking as well through phone calls.
  • Appealing complaints from guest
  • Maintained clean reception area to promote positive, professional environment for clients.

Education

Diploma - Electronic Engineering (Computer)

Politeknik Tuanku Sultan Bahiyah (PTSB)
Kulim, Kedah
01.2012

Sijil Pelajaran Malaysia (SPM) - Electrical And Electronic

Sekolah Menengah Teknik Jalan Stadium
Alor Star, Kedah
01.2007

Penilaian Menengah Rendah (PMR) - undefined

Sekolah Menengah Kebangsaan Mergong
01.2005

Skills

  • Skilled in Word, Excel, and PowerPoint

  • Hardware and software management

  • Detail-oriented approach

  • Adaptable problem solver

COMMUNICATION

Bahasa Melayu: speaking fluently / good in writing
English: speaking fluently / good in writing

References

Mohd Syakir bin Mohd Sobri

012 4060295

Installer / Technician

ADDRESS AND CONTACTS

  • No 17, KM4, Kampung Mergong Tengah, Jalan Putra 06250 Alor Setar, Kedah
  • H/p: 019 4870340
  • Email: nabilfikryz@gmail.com

Timeline

Barista

Berjaya Strabucks Coffee
06.2025 - Current

Quality Assurance Technician

Plexus Manufacturing Sdn. Bhd.
01.2020 - 08.2022

ICT EDP & Maintenance Assistant

Home Product Center
07.2017 - 12.2019

Front Office Receptionist

TH Hotel
08.2016 - 12.2016

Penilaian Menengah Rendah (PMR) - undefined

Sekolah Menengah Kebangsaan Mergong

Diploma - Electronic Engineering (Computer)

Politeknik Tuanku Sultan Bahiyah (PTSB)

Sijil Pelajaran Malaysia (SPM) - Electrical And Electronic

Sekolah Menengah Teknik Jalan Stadium

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