Nabila Hannah Deswir
Physics & Application Specialist
Melaka
Summary
Collaborative Application Specialist offering in-depth knowledge of software development. Qualified to manage databases, test software and manage web applications. Professional and hardworking with a pleasant demeanor and a commitment to making sure systems are running at optimum levels.
She is known as a detail-oriented team player with strong organizational skills. She has the ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Physics & Application Specialist
Transmedic Healthcare Sdn.Bhd
12.2022 - Current
- Provides pre-sales demonstrations and CMEs on MIM Software to the potential customers on-site and online
- Supports Sales by conducting comprehensive market research to identify potential opportunities for expansion into new sectors or regions.
- Developes customized solutions for clients, resulting in increased satisfaction and retention rates.
- Increases customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
- Actively collaborates with cross-functional colleagues to support for other Radiotherapy and Nuclear Medicine products.
- Supports continuous improvement efforts through proactive identification of inefficiencies within internal workflows or processes.
Clinical Trainee Medical Physicist
University Malaya Medical Center (UMMC)
03.2022 - 08.2022
- Rotated between Radiotherapy, Medical Imaging and Nuclear Medicine departments at University Malaya Medical Center (UMMC)
- Trained in clinical medical device management such as Quality Assurance (QA), specification, selection, acceptance testing and commissioning in imaging modalities and LINAC modalities
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Trained by an in-house medical physicist with the Treatment Planning System (TPS) using Monaco and Eclipse software.
Master Data Mainetanance Lead
Schoolah Malaysia
03.2019 - 08.2020
- Contributed to overall business success by maintaining high levels of data integrity and alignment with strategic objectives.
- Established a centralized repository for all master data, ensuring ease of access and accuracy throughout the organization.
- Optimized data integration processes by designing clear workflows and procedures for the maintenance of critical master records.
- Streamlined master data management processes by implementing efficient data governance strategies.
Education
Master of Science - Medical Physics
University of Malaya
11.2022
Bachelor of Science - Physics
University of Malaya
02.2021
Foundation - Physical Science
University of Malaya
03.2017
Skills
Customer support
Customer service
Technical support
Technical troubleshooting
Presentation
MS Office
Matlab
Python
Quality Assurance (QA)
Customer Education
Extra Info
Three (3) months notice
Personal Information
- Place of Birth: Melaka
- Date of Birth: 03/19/98
References
- A/P Dr. Jeannie Hsiu Ding Wong, Associate Professor, Universiti Malaya, jeannie.wong@ummc.edu.my
- Dr. Tan Li Kuo, Senior Lecturer, Universiti Malaya, lk.tan@um.edu.my
Timeline
Physics & Application Specialist
Transmedic Healthcare Sdn.Bhd
12.2022 - Current
Clinical Trainee Medical Physicist
University Malaya Medical Center (UMMC)
03.2022 - 08.2022
Master Data Mainetanance Lead
Schoolah Malaysia
03.2019 - 08.2020
Master of Science - Medical Physics
University of Malaya
Bachelor of Science - Physics
University of Malaya
Foundation - Physical Science
University of Malaya