Summary
Overview
Work History
Education
Skills
Accomplishments
Language Competencies
Awards
Volunteer Experience
References
Extracurricular Activities
Problem Solving, Planning, Reading, Acquiring New Knowledge
Timeline
Generic
Naadiah Ahmad Mazlani

Naadiah Ahmad Mazlani

Office Manager/ Project Manager
Kuala Lumpur

Summary

Project Management|Detail Oriented|Objective Driven|


Tech Savvy With 8-years of hands on experience working in a startup, I've honed my ability to deliver results that align seamlessly with project objectives. My keen attention to detail and observant nature ensure that I provide an accurate documentation and support that teams rely on. Technically savvy and adept at time management, I excel at resolving complex technological issues swiftly.

Overview

11
11
years of professional experience

Work History

Graduate Research Assistant (Master's Degree)

Universiti Kebangsaan Malaysia
1 2022 - Current

Planned and executed lab work according to project timeline, presented research findings internationally, and coordinated with suppliers for lab needs. Enhanced experiment protocols and troubleshooting.

HEAD OF OPERATIONS

NEOONE ASSOCIATES SDN BHD
01.2016 - 01.2022

Led strategic projects, conducted recruitment and coaching, and mentored team members. Supervised audits and contributed to marketing, significantly improving team performance and operational efficiency.

OPERATION & ADMIN MANAGER

NEOONE ASSOCIATES SDN BHD
01.2015 - 01.2016

Oversaw recruitment, developed the company’s first employee handbook, ensured payroll accuracy, and supported sales and marketing efforts. Played a key role in the company's operational growth.

OPERATION & ADMIN STAFF

NEOONE ASSOCIATES SDN BHD
01.2014 - 01.2015

Managed daily operations, organized training sessions, coordinated events, and supported marketing activities. Assisted in account management and audit preparations

CLAIM HANDLER

MSIG INSURANCE
8 2013 - 1 2014

Analyzed and processed customer claims, ensuring compliance with company policies and meeting daily KPI targets. Contributed to accurate claim determinations and helped streamline the claims process.

GRADUATE RESEARCH ASSISTANT

UiTM
12.2013 - 10.2014

Designed research methodologies, collaborated with national organizations for data collection, and secured international advisory support. Achieved significant thesis progress within three months.

Education

Bachelor's Degree in Health Sciences - Forensic Science -

UNIVERSITI KEBANGSAAN MALAYSIA
Bangi, Selangor

Master's in Health Sciences - Forensic Science - undefined

UNIVERSITI KEBANGSAAN MALAYSIA
Bangi, Selangor

Skills

Project Management

Accomplishments

  • Developed Standard Operating Procedures (SOPs) for Operations, HR, Accounting, and Administration, ensuring efficient and consistent execution across departments.
  • Streamlined the program registration process, reducing workload by 50% through the adoption of advanced technologies and improved processes.
  • Enhanced employee retention, increasing the average tenure from 6 months to 3 years, by implementing a comprehensive HR handbook.
  • Successfully coordinated over 300 projects from initiation to completion, ensuring meticulous attention to every detail.
  • Led a 3-month international capacity-building program, managing all aspects including marketing, website design, project costing, online learning platform creation, and reporting.

Language Competencies

English: fluent (Speaking, reading, writing),


Malay: Native language


Mandarin:  Fluent (Speaking); Basic (writing and reading)

Awards

  • Best woman camper - Kampar, Perak (2004)
  • Best Nursing Cadet Commander - Perak (2004)
  • Best Commander in Formation Competition - Perak (2006)
  • Best Leadership Award - UKM, Bangi (2012)
  • Alumni Award - UKM, Bangi (2018)

Volunteer Experience

  • ST. JOHN AMBULANCE, Kampar, Perak, First-Aider, 2002, 2006, Provided first-aid to participants with injuries during sports day and marathon.
  • Kolej Matrikulasi Kedah, Math Tutor, 2009, Selected by Lecturer to help with mathematics tutoring over revision week.
  • 50 KELUARGA SIHAT, Petaling Jaya, Selangor, Health Coach, 2018, 2019, Coached 2 families on healthy living practices., Completed 6 sessions for both families.

References

1. Yasmin Ahmad Mazlani, Director of neOOne Associates Sdn Bhd - tzeyasmin@neoone.com.my 

2. Prof. Madya Dr. Khairul Osman - Senior Lecturer UKM Forensic - khairos@ukm.edu.my

Extracurricular Activities

Active member of St. John Ambulance (2002 - 2006) Secretary of St. John Ambulance (2003 - 2004) Secretary of College Student Body, UKM (2010 - 2011) Active member of Theatre Club, UKM (2010 - 2012) Forensic Science Club Member (2010 - 2013) Head of College Student Body, UKM (2011 - 2012)

Problem Solving, Planning, Reading, Acquiring New Knowledge

Throughout my career, I've consistently applied strong problem-solving, planning, and learning abilities across various roles. From streamlining processes and troubleshooting issues to meticulously planning projects and conducting research, I've shown a keen ability to read, comprehend, and apply new knowledge effectively. My adaptability and commitment to continuous learning have enabled me to lead strategic initiatives, optimize operations, and mentor teams, driving success in dynamic environments.

Timeline

HEAD OF OPERATIONS

NEOONE ASSOCIATES SDN BHD
01.2016 - 01.2022

OPERATION & ADMIN MANAGER

NEOONE ASSOCIATES SDN BHD
01.2015 - 01.2016

OPERATION & ADMIN STAFF

NEOONE ASSOCIATES SDN BHD
01.2014 - 01.2015

GRADUATE RESEARCH ASSISTANT

UiTM
12.2013 - 10.2014

Bachelor's Degree in Health Sciences - Forensic Science -

UNIVERSITI KEBANGSAAN MALAYSIA

Master's in Health Sciences - Forensic Science - undefined

UNIVERSITI KEBANGSAAN MALAYSIA

Graduate Research Assistant (Master's Degree)

Universiti Kebangsaan Malaysia
1 2022 - Current

CLAIM HANDLER

MSIG INSURANCE
8 2013 - 1 2014
Naadiah Ahmad MazlaniOffice Manager/ Project Manager