MUSLIMAH JOHARI
Professional Registered Nurse
Kajang, Selangor,10
Summary
Dedicated healthcare professional with a proven track record in delivering comprehensive patient care and leading nursing teams to excellence. Demonstrates a strong understanding of processes, exceptional attention to detail, and effective interpersonal skills. Excels in developing and implementing patient care plans aligned with best practices to ensure positive outcomes. Committed to collaboration and adaptability in dynamic healthcare environments, showcasing robust clinical and leadership abilities that foster personal and organizational growth. Prepared to leverage this unique skill set in a challenging role that promotes continuous improvement and high-quality care.
Overview
28
28
years of professional experience
2
2
Languages
Work History
SENIOR NURSE MANAGER
PANTAI HOSPITAL KUALA LUMPUR
08.2024 - Current
- . Actively participated in ongoing professional development opportunities to stay up-to-date with the latest nursing practices and standards.
- . Demonstrated adaptability under pressure by effectively managing emergency situations and making critical decisions.
- Promoted a culture of safety within the unit by adhering to infection control protocols and advocating for optimal working conditions.
- Streamlined patient care processes for increased efficiency by creating and updating comprehensive nursing care plans.
- . Managed high-acuity cases effectively through prioritizing tasks based on urgency while maintaining attention to detail.
- Enhanced interdisciplinary collaboration through effective communication with physicians, pharmacists, and other healthcare professionals.
NURSE MANAGER
ARMED FORCES WADI ALDAWASER HOSPITAL
12.2023 - 08.2024
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
NURSING INFORMATICS
MINISTRY OF NATIONAL GUARD FOR HEALTH AFFAIRS
10.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
COVID-19 VACCINATOR
COVID-19 SCREENING AND ASSESSMENT CENTRE
09.2021 - 06.2022
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
HEAD OF SERVICE - FERTILITY CENTER
KPJ DAMANSARA SPECIALIST HOSPITAL
03.2020 - 05.2021
- Guided team members through challenging situations using empathetic leadership skills, fostering resilience amongst staff during periods of change or uncertainty.
- Provided strategic direction for department growth, leading to successful expansion into new markets or territories.
- Fostered a collaborative work environment, encouraging open communication and teamwork among staff members.
- Created a culture of continuous learning through the establishment of regular workshops and training sessions for employees at all levels.
- Developed strong relationships with external partners, fostering collaboration for continuous improvement initiatives.
- Monitored service staff performance and provided feedback for improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
MEDICAL UTILIZATION OFFICER
SECURITY FORCES HOSPITAL PROGRAM MAKKAH
09.2016 - 05.2019
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
HOSPITAL ASSITANT ADMINISTRATOR
KING ABDULAZIZ UNIVERSITY HOSPITAL JEDDAH
09.2011 - 07.2015
- Ensured consistent delivery of high-quality products by establishing clear performance indicators for team members and regularly reviewing progress against targets.
- Evaluated the effectiveness of implemented quality management systems through conducting regular internal audits, identifying areas for improvement, and driving continuous evolution of processes.
- Maintained detailed records of all quality-related activities, facilitating smooth internal audits and regulatory inspections when required.
- Determined quality department standards, practices, and procedures.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
NURSING LECTURER
UNIVERSITY SELANGOR
06.2010 - 08.2011
- Actively participated in departmental meetings and committees, collaborating with colleagues to continuously improve the Nursing Program''s curricula and resources.
- Increased student engagement through interactive lecture techniques and real-world case studies.
- Contributed to the development of new academic programs within the school's growing Nursing Department offerings.
- Evaluated program outcomes using data-driven analysis, making recommendations for improvements based on findings.
- Created and maintained strong relationships with clinical partners, ensuring a high-quality experience for nursing students during their hands-on training.
- Served as a liaison between the nursing department and clinical sites, ensuring successful partnerships for student placements.
- Assisted with accreditation efforts by providing documentation of curriculum alignment with national standards for nursing education excellence.
CLINICAL COORDINATOR CUM CLINICAL INSTRUCTOR
MANAGEMENT AND SCIENCE UNIVERSITY
01.2009 - 12.2009
- Coordinated, monitored, assigned, and documented nursing student and clinical care activities.
- Enhanced patient care quality by developing and implementing comprehensive training programs for nursing student.
- Created weekly schedules for nursing student, taking into account sick days and vacation time.
- Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinical attachment.
- Evaluated nursing student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching for nursing student.
- Supervised nursing students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
CLINICAL COORDINATOR CUM CLINICAL INSTRUCTOR
CITY UNIVERSITY COLLEGE OF SCIENCES AND TECHNOLOGY
01.2007 - 12.2008
- Coordinated, monitored, assigned, and documented nursing student and clinical care activities.
- Enhanced patient care quality by developing and implementing comprehensive training programs for nursing student.
- Created weekly schedules for nursing student, taking into account sick days and vacation time.
- Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinical attachment.
- Evaluated nursing student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching for nursing student.
- Supervised nursing students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
CLINICAL INSTRUCTOR
MASTERSKILL NURSING COLLEGE AND ALLIED HEALTH
01.2006 - 12.2006
- Coordinated, monitored, assigned, and documented nursing student and clinical care activities.
- Enhanced patient care quality by developing and implementing comprehensive training programs for nursing student.
- Created weekly schedules for nursing student, taking into account sick days and vacation time.
- Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinical attachment.
- Evaluated nursing student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching for nursing student.
- Supervised nursing students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
REGISTERED NURSE
KUALA LUMPUR SPORTS MEDICAL CENTRE
01.2003 - 12.2005
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
REGISTERED NURSE
HOSPITAL UKM
08.1997 - 12.2002
- Performed pre-operative assessments to prepare patients for surgery.
- Provided direct support to surgical team during procedures.
- Enhanced patient safety by implementing strict adherence to surgical protocols and guidelines.
- Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
- Maintained a sterile environment within the operating room, reducing the risk of infection.
- Coordinated with anesthesia providers to ensure proper administration of anesthesia during procedures.
- Reduced postoperative complications through vigilant monitoring of patients during surgery.
- Assisted in complex surgeries with precise execution of tasks, ensuring optimal outcomes for patients.
Education
Master of Nursing - Nursing Leadership And Management
Open University Malaysia
Malaysia01.2013
Bachelor’s Degree in Nursing with Honor -
Open University Malaysia
Malaysia01.2010
Peri-Operative Nursing Post Basic -
HUKM
Malaysia 12-1999
Diploma in Nursing -
Malaysia Ministry of Health
Malaysia 08-1997
Skills
Computer Skills: Microsoft Offices, PDF, Statistical Program for Social Sciences (SPSS), Hospital Information Management System, ICD10AM indexes, 3M Encoder System
CONFERENCES / SEMINARS / ACTIVITIES
- Basic Life Support, 2025
- Symposium World of Wound Care “A Team Approach”, 2019
- WHO Patient Safety 4th Global Ministerial Summit, March 2019
- Certified Practitioner Healthcare Quality, November 2018
- Certified Trainer for Wolters Kluwer Health, July 2017
- Saudi Central Board for Accreditation of Healthcare Institutions, May 2017
- 14th SSMG Medical Genetic Workshop, May 2017
- 8th International Nursing Symposium, March 2017
- First Advanced Critical Care Ultrasonography Course, March 2017
- Pediatric & Adult Conscious Sedation Workshop, December 2016
- 7th International Nursing Conference, Nursing Excellence Beyond Borders, April 2015
- Jeddah Surgical Club Meeting, April 2015
- Jeddah Surgical Club Meeting, May 2014
- 9th Annual Saudi General Surgery Society Congress, Accredited by the Saudi Commission for Health Specialties, April 2014
- Health Impact of Modernization: Health and Life Style & Education in Health Care, March 2014
- International Conference: Recent Advances in the Management of Vascular Diseases & Diabetic Foot, February 2014
- International Oncology Conference, January 2013
- Certificate of Appreciation for Accreditation Canada, December 2012
- Performance Improvement in Healthcare, April 2012
- Development a Wining Quality: A Personal Development Program, July 2011
- Cardiopulmonary Resuscitation Basic Life Support Principles and Techniques, February 2010
- Teaching Methodology, November 2010
- International Conference of Nursing: Technology and Innovation in Nursing, November 2010
- Endoscopic Sinus Surgery Course and Life Surgery, July 2009
- Tracheostomy Care Workshop, July 2009
- National Nursing Research Conference, March 2009
- International Nursing Research Conference: Dare to Dream; Nursing Going Beyond Horizon, March 2008
PROFESSIONAL REGISTRATION
- Nursing Board of Malaysia
- Saudi Commission for Health Specialties (SFHS)
Timeline
SENIOR NURSE MANAGER
PANTAI HOSPITAL KUALA LUMPUR
08.2024 - Current
NURSE MANAGER
ARMED FORCES WADI ALDAWASER HOSPITAL
12.2023 - 08.2024
NURSING INFORMATICS
MINISTRY OF NATIONAL GUARD FOR HEALTH AFFAIRS
10.2022 - 10.2023
COVID-19 VACCINATOR
COVID-19 SCREENING AND ASSESSMENT CENTRE
09.2021 - 06.2022
HEAD OF SERVICE - FERTILITY CENTER
KPJ DAMANSARA SPECIALIST HOSPITAL
03.2020 - 05.2021
MEDICAL UTILIZATION OFFICER
SECURITY FORCES HOSPITAL PROGRAM MAKKAH
09.2016 - 05.2019
HOSPITAL ASSITANT ADMINISTRATOR
KING ABDULAZIZ UNIVERSITY HOSPITAL JEDDAH
09.2011 - 07.2015
NURSING LECTURER
UNIVERSITY SELANGOR
06.2010 - 08.2011
CLINICAL COORDINATOR CUM CLINICAL INSTRUCTOR
MANAGEMENT AND SCIENCE UNIVERSITY
01.2009 - 12.2009
CLINICAL COORDINATOR CUM CLINICAL INSTRUCTOR
CITY UNIVERSITY COLLEGE OF SCIENCES AND TECHNOLOGY
01.2007 - 12.2008
CLINICAL INSTRUCTOR
MASTERSKILL NURSING COLLEGE AND ALLIED HEALTH
01.2006 - 12.2006
REGISTERED NURSE
KUALA LUMPUR SPORTS MEDICAL CENTRE
01.2003 - 12.2005
REGISTERED NURSE
HOSPITAL UKM
08.1997 - 12.2002
Master of Nursing - Nursing Leadership And Management
Open University Malaysia
Bachelor’s Degree in Nursing with Honor -
Open University Malaysia
Peri-Operative Nursing Post Basic -
HUKM
Diploma in Nursing -
Malaysia Ministry of Health