Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MURILATHARAN BALAKRISHNAN

Warehouse Manager
Petaling Jaya

Summary

Dedicated and results-driven Warehouse and Logistics Manager with over a decade of experience in overseeing operations, optimizing, and driving productivity within warehouse environments.
Experienced in strategic planning, cost reduction, and process optimization. Expertise in inventory management, leadership, and fostering continuous improvement. Seeking to apply warehouse and logistics management skills to drive success in a dynamic organization.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

WAREHOUSE & LOGISTIC ASSISTANT MANAGER

CWL Crane Worldwide Transportation
07.2022 - Current
  • Develop and implement robust strategies to optimize warehouse layout and workflow, streamlining operations to ensure maximum efficiency and productivity.
  • Direct and mentor team of 50+ warehouse staff, implementing performance management system that improved team productivity.
  • Utilize advanced analytics to monitor KPIs, implementing targeted corrective actions for improvement.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

WAREHOUSE ASSISTANT MANAGER

Epost Express Malaysia
01.2021 - 07.2022
  • Managed end-to-end operations for 8 key clients, enhancing process efficiency by 35% and improving client satisfaction.
  • Led successful ERP integration with EPOST tech, employing agile methodologies and training over 100 employees across SEA within 10 months, resulting in improvement in operational accuracy.
  • Established and operationalized third-party warehouses in FARVIEW WH@Terengganu and ITL WH@Philippines, increasing storage capacity and improving logistical efficiency.
  • Facilitated seamless cooperation with other BUs, improving interdepartmental communication and reducing cross-functional delays.
  • Spearheaded warehouse scouting, negotiation, contractor management, and WMS configuration, resulting in 30% reduction in setup time.

FULFILLMENT SENIOR SUPERVISOR

Lazada E-Logistics Warehouse
01.2018 - 12.2020
  • Spearheaded daily warehouse operations, ensuring meticulous inventory management, achieving 98% inventory accuracy rate, and reducing discrepancies by 25%.
  • Provided hourly performance reports to Senior Warehouse Manager, enhancing transparency and accountability.
  • Successfully led Loss and Gain Project, significantly reducing discrepancies by 30%.
  • Innovated Re-Shelving Project by introducing new put-away guidelines, streamlining both storage and retrieval processes, and reducing retrieval time.
  • Achieved cost savings on Damaged During Distribution (DDD) items by implementing rework strategies for externally damaged products, reducing costs by 20%.

OUTBOUND SUPERVISOR

Lazada E-Logistics Warehouse
02.2016 - 12.2017
  • Spearheaded daily outbound operations, optimizing team coordination, resulting in increase in shipping efficiency and reduction in processing time.
  • Managed headcount and productivity, aligning daily targets with forecasted volumes, achieving improvement in operational throughput.
  • Played pivotal role in 'Project Voyager,' implementing cutting-edge technologies that elevated customer and seller experience, resulting in user satisfaction.
  • Led core team and scaled up to 500 temporary staff during peak 11.11 and 12.12 sales events, ensuring seamless outbound processes, and achieving 98% on-time delivery rate.

OUTBOUND TEAM LEADER

Lazada E-Logistics Warehouse
10.2013 - 01.2016
  • Implemented and enforced 5S methodology, improving workplace organization.
  • Achieved high standard of picking accuracy at 98.5% and order fulfillment accuracy of 98%.
  • Led project aimed at reducing wrong shipments, collaborating with cross-functional teams to enhance processes.
  • Utilized SAP for warehouse operations, improving inventory management accuracy and order processing efficiency.
  • Maintained clean and safe work environment, upholding company safety standards.
  • Compiled and analyzed daily operational reports for continuous performance improvement.

Education

Diploma - Logistics Management

UNITAR International University
Petaling Jaya, Selangor, Malaysia
12.2023 - Current

Skills

    Operations Management

    Inventory Management

    Warehouse Operations

    Staff Management

    Billing and Invoicing

    Vendor Relationship Management

    ERP Software

    Logistics Database Management

    Logistics Planning

    Transportation management systems

    Cost Reduction

    Quality Control

Languages

Tamil
Native language
English
Proficient
C2
Malay
Proficient
C2

Timeline

Diploma - Logistics Management

UNITAR International University
12.2023 - Current

WAREHOUSE & LOGISTIC ASSISTANT MANAGER

CWL Crane Worldwide Transportation
07.2022 - Current

WAREHOUSE ASSISTANT MANAGER

Epost Express Malaysia
01.2021 - 07.2022

FULFILLMENT SENIOR SUPERVISOR

Lazada E-Logistics Warehouse
01.2018 - 12.2020

OUTBOUND SUPERVISOR

Lazada E-Logistics Warehouse
02.2016 - 12.2017

OUTBOUND TEAM LEADER

Lazada E-Logistics Warehouse
10.2013 - 01.2016

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MURILATHARAN BALAKRISHNANWarehouse Manager