MUNIRAH HUSNY FAIZ
ASSISTANT SALES MANAGER
Shah Alam
Summary
Hardworking sales management professional bringing 12+ years of experience industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Assistant Sales Manager
EPS Sepadu Sdn Bhd
1 2023 - Current
- Developed strong client relationships for repeat business and increased referrals.
- Hardworking to achieve sales targets by driving daily sales activities and managing sales pipeline effectively.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Assisted team with completing customer transactions and managing issues.
- Generated sales report to help upper management make effective decisions and sales plans.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in company services.
- Collaborated with Department of Environment (DOE) in marketing events to promotes company and for customer engagement.
- Implemented sales opportunity tracking systems to monitor forecasting projects and identify opportunity.
- Attended regular sales meetings to review progress, address challenges, and motivate teams towards achieving goals.
- Review RFQ, interpret enquiry documents, respond and provide formal tender responses to tight customer specified deadlines. Liaised between customers and engineering team to provide suitable proposal.
- Carry out sales activity (cold calls, make appointment to introduce company and close deal / sales)
- Discuss and strategies sales plan and strategy with Superior Plan and execute sales strategies assign by superior.
- Analyzes cost and sales and prepare quotation for clients
- Negotiating tender and terms and conditions
- Response on any technical clarifications related to proposal
- Attended technical meeting, site visit
- Attended clarification and kick-off meeting upon project execution
- Prepare project handover process to project and engineering team.
Senior Sales & Proposal Engineer
EPS Sepadu Sdn Bhd
06.2019 - 12.2022
- Review project specification, interpret enquiry documents, respond and provide formal tender responses to tight customer specified deadlines
- Carry out sales activity (cold calls, make appointment to introduce company and close deal / sales) Prepare monthly Business Opportunity Report on current and new forecast project sales Discuss and strategies sales plan and strategy with Superior Plan and execute sales strategies assign by superior Analysing cost and sales and prepare quotation for clients
- Negotiating tender and terms and conditions
- Response on any technical clarifications related to proposal
- Attended technical meeting, site visit
- Attended clarification and kick-off meeting upon project execution
- Prepare project handover process to project and engineering team.
Sales Engineer
Steel Recon Industries Sdn. Bhd.
06.2018 - 05.2019
- Providing pre-sales technical assistance and product education to contractors and consultants
- Analysing cost and sales and prepare quotation for clients
- Negotiating tender and terms and conditions
- Service and expand new and existing sales account, i.e
- Sales enquiries, orders and customer feedback
- Follow up on order progress with project teams
- Liaising with other members of the sales team and technical team
- Establish sales strategy with team and manager based on past requirements and future market trends
- Familiar with NFPA 2001, TNB Fire Protection Guidelines, Bomba Regulation and JKR Specification.
Proposal Engineer
OAG Group of Companies
04.2014 - 05.2018
- Review project specification, interpret enquiry documents, respond and provide formal tender responses to tight customer specified deadlines
- Undertake on-going technical and commercial clarifications requested by client, throughout life of tenders
- Perform cost analysis / cost estimation to establish rates for commercial purposes
- Understands clients pricing schedule structure and experience in providing breakdown prices as per requirement
- Seek/source materials, services required based on project requirements and specification
- Research, collecting and Coordinate all proposal activities with different functional department teams Evaluate quotations, contractual terms and conditions and prepare compliance/deviation list
- Attended clarification and kick-off meeting upon project execution
- Experienced in High Density Polyurethane Foam Infill, Fusion Bonded Epoxy, Heat Shrink Sleeves and other specialized coatings for field joint coating that require specialized application treatments including Closed-Circuit Blasting and Heat Treatment by induction heating, and non-destructive test segments which includes radiographic and ultrasonic test
- Basic knowledge in Pipeline Welding and Non-Destructive Testing proposal.
Design cum Project Engineer
Onwards Synergy Sdn. Bhd.
07.2011 - 03.2014
- Work on design / engineering of pressure vessels / non-pressure tanks / process tank using AutoCAD 2013. Perform design calculations of strength, maximum allowable working pressure, thickness of shell under internal/external pressure as per ASME Code Sec VIII Div 1, 2010, Addenda 2011
- Generating fabrication drawings / details for pressure vessel & non-pressure tank
- Co-ordinate technical problem occurs during designing vessels and tanks
- Review proposal specifications, drawings, attend discussion meetings with client to determine scope of work and required contents of estimate of pressure vessels
- Good written and verbal communication skills when working with team, suppliers, clients and other divisions also with officers from Department of Occupational Safety and Health (DOSH)
- Project coordinator handling project management for labor and material wise, supervise installation, quality and welding specification, managing daily issues at site regarding work and safety, attended site meetings and handling other daily work issues.
Education
Bachelor of Mechanical Engineering - Manufacturing
National University of Malaysia (UKM)
Bangi, Selangor 07.2007 - 06.2011
Pre-degree in Physics Engineering Foundation - Engineering Physics
Kolej Matrikulasi Pulau Pinang
Kepala Batas, Pulau Pinang 01.2006 - 06.2007
Sijil Pelajaran Malaysia (SPM) - Science Streams
Sekolah Berasrama Penuh Integrasi Gopeng
Gopeng, Perak 01.2004 - 12.2005
Penilaian Menengah Rendah (PMR) -
SMK Convent Butterworth
Butterworth, Pulau Pinang 01.2001 - 12.2003
Skills
Problem Solving
Teamwork
Written Communication
Maintaining Customer Relationships
Microsoft (Words, Excel, PPT)
SAP Ariba
Autocount
Personal Information
- Age: 36
- Expected Salary: RM 6,500.00 (NEGOTIABLE)
- Notice Period: 1 month
- Date of Birth: 06/18/88
- Marital Status: Married
References
UPON REQUEST
Timeline
Senior Sales & Proposal Engineer
EPS Sepadu Sdn Bhd
06.2019 - 12.2022
Sales Engineer
Steel Recon Industries Sdn. Bhd.
06.2018 - 05.2019
Proposal Engineer
OAG Group of Companies
04.2014 - 05.2018
Design cum Project Engineer
Onwards Synergy Sdn. Bhd.
07.2011 - 03.2014
Bachelor of Mechanical Engineering - Manufacturing
National University of Malaysia (UKM)
07.2007 - 06.2011
Pre-degree in Physics Engineering Foundation - Engineering Physics
Kolej Matrikulasi Pulau Pinang
01.2006 - 06.2007
Sijil Pelajaran Malaysia (SPM) - Science Streams
Sekolah Berasrama Penuh Integrasi Gopeng
01.2004 - 12.2005
Penilaian Menengah Rendah (PMR) -
SMK Convent Butterworth
01.2001 - 12.2003
Assistant Sales Manager
EPS Sepadu Sdn Bhd
1 2023 - Current